The Bosch 800 Series SHP78CM6N is a premium 24-inch built-in dishwasher designed around quiet operation, advanced cleaning, improved drying, flexible loading and connected features. It is the black pocket-handle version of Bosch’s 800 Series platform and is specified at 42 dBA, with a 16-place-setting capacity, CrystalDry drying, PrecisionWash with PowerControl, a Flexible 3rd Rack, RackMatic adjustment, EasyGlide racks and Wi-Fi-enabled Home Connect.
At the time of research, the current U.S. product listing shows the SHP78CM6N at $1,499, while the product page displays a 4.5/5 customer rating based on roughly 5,782 ratings. That customer rating is manufacturer-hosted feedback rather than an independent laboratory reliability score, so it is useful as a snapshot of customer response but should not be treated as scientific evidence of long-term reliability.
The model’s feature package is substantial. Bosch specifies five standard wash cycles, three additional cycles through Home Connect, four control-panel options and two additional app-based options. It also includes an NSF-certified sanitize option, 24/7 AquaStop leak protection, a stainless-steel tub and concealed heating element.
One of the most important things to understand about this dishwasher is that its premium positioning does not come from one feature alone. Instead, Bosch has combined several technologies intended to address common dishwasher complaints: poor plastic drying, limited rack flexibility, difficult cleaning of heavily soiled dishes, operating noise and inefficient use of interior space.
For USA and Canada buyers, the electrical specification is 120 V, 60 Hz, and Bosch’s documentation provides support resources for SHP78CM6N variants in Canada. UK buyers should be more cautious because the exact North American SHP78CM6N is not a standard UK 230 V/50 Hz appliance. A UK shopper should compare an equivalent locally specified model rather than assuming this exact model can be connected directly to a UK household supply.
Bosch SHP78CM6N Quick Specifications
| Specification | Bosch SHP78CM6N |
|---|---|
| Series | Bosch 800 Series |
| Model | SHP78CM6N |
| Finish | Black |
| Handle | Pocket handle |
| Dishwasher type | 24-inch built-in |
| Noise level | 42 dBA |
| Capacity | 16 place settings |
| Wash system | PrecisionWash with PowerControl |
| Drying system | CrystalDry |
| Third rack | Flexible 3rd Rack |
| Rack adjustment | RackMatic |
| Rack system | EasyGlide |
| Tub | Stainless steel |
| Wash levels | Five-level wash |
| Standard cycles | 5 |
| Home Connect cycles | 3 additional |
| Standard options | 4 |
| Home Connect options | 2 additional |
| Wi-Fi | Yes |
| Sanitize option | NSF-certified |
| Leak protection | 24/7 AquaStop |
| Water softener | No |
| Water consumption | 3.2 gallons/cycle |
| Annual energy consumption | 240 kWh |
| ENERGY STAR | Yes |
| Place settings | 16 |
| Voltage | 120 V |
| Frequency | 60 Hz |
| Power rating | 1,440 W |
| Current | 12 A |
| Overall dimensions | 33 7/8 × 23 9/16 × 23 3/4 inches |
| Required cutout | 33 7/8 × 24 × 24 inches |
| Net weight | 96 lb |
| Current U.S. listed price | $1,499 |
These specifications come from the model-specific documentation and current product listing. Bosch notes that installation instructions should be used for final dimensional information before modifying cabinetry.
Design and Appearance
The SHP78CM6N uses a black exterior with a pocket handle. The pocket-handle configuration creates a relatively streamlined front because the handle is integrated into the upper portion of the door rather than projecting outward like a traditional bar handle. Bosch’s model documentation specifically identifies SHP78CM6N as the black pocket-handle version.
The control interface uses touch controls positioned at the top of the dishwasher door. This keeps most of the operating controls hidden when the door is closed and gives the appliance a relatively clean appearance when installed beneath a countertop. The standard control panel provides the primary cycles and options, while additional functionality is available through Home Connect.
The black finish also distinguishes the SHP78CM6N from the related SHP78CM2N white model and SHP78CM5N stainless-steel model. Bosch’s specification sheet identifies these as related color variants within the same 800 Series platform.
Stainless-Steel Interior and Construction
The SHP78CM6N uses a stainless-steel tub and a concealed water-heating element. Stainless steel is exposed to repeated cycles of water, detergent, heat and condensation, so the tub material is an important part of the appliance’s construction.
The dishwasher has a published net weight of 96 pounds, which reflects a full-size built-in appliance with a substantial interior and mechanical system. Its adjustable feet allow the appliance to be positioned within the specified installation range.
Bosch also provides official documentation covering installation, specifications, energy information, manuals and replacement parts. Canadian support pages for SHP78CM6N variants similarly provide access to manuals, installation information, troubleshooting resources and original spare parts.
Cleaning Performance
Cleaning performance is one of the central reasons to consider the Bosch 800 Series SHP78CM6N. The model uses PrecisionWash with PowerControl, combining the main wash system with a targeted PowerControl spray arm. Bosch specifically describes PowerControl as targeting heavily soiled dishes on the bottom rack, regardless of where they are loaded within that rack.
This design is useful for mixed loads. A typical dishwasher load may contain lightly soiled drinking glasses alongside plates containing dried food and cookware with heavier residue. Rather than treating every item identically, the PowerControl system is intended to direct additional cleaning attention toward the lower-rack dishes that need it most.
The dishwasher also uses a five-level wash system. The multiple levels are intended to distribute water throughout the dishwasher, while PowerControl adds targeted cleaning capability to the lower rack.
However, sophisticated spray technology does not eliminate the importance of correct loading. Dishes still need to be positioned so that water can reach their surfaces. Large pans or plates placed incorrectly can block spray patterns or prevent water from reaching smaller items behind them.
For best results, heavily soiled cookware should still be positioned where the dishwasher can effectively reach it, while bowls and containers should be angled so water can drain and circulate. Advanced dishwasher technology works best when loading does not create physical barriers to water movement.
PrecisionWash and PowerControl Explained
PrecisionWash is the broader cleaning system, while PowerControl provides targeted spray performance. Bosch describes the PowerControl spray arm as targeting the dirtiest dishes with a deeper clean regardless of where they are loaded on the bottom rack.
This can be particularly relevant to households that routinely wash cooking cookware. Pots, pans and casserole dishes can carry substantially more soil than glasses or plates, and the lower rack is generally where larger and heavier cookware is loaded.
The system does not mean that every heavily soiled item will automatically emerge perfectly clean regardless of what is placed inside the dishwasher. Dried-on food, burnt residue and heavily baked-on material can still require appropriate cycles, detergent and preparation. The advantage is that the dishwasher provides a targeted cleaning system rather than relying solely on a conventional spray arrangement.
Bosch SHP78CM6N Wash Cycles
The SHP78CM6N provides five wash cycles through its main controls:
- Heavy
- Auto
- Normal
- Speed60
- Favorite
The dishwasher provides another three cycles through Home Connect:
- Delicate
- Rinse
- MachineCare
Bosch’s model specification confirms this exact cycle structure.
Heavy Cycle
The Heavy cycle is designed for loads requiring more intensive cleaning. This is the type of program that makes sense when washing heavily soiled cookware, plates with dried food or other items that need more cleaning action.
The presence of PowerControl complements the Heavy program because Bosch’s targeted lower-rack cleaning system is specifically designed around heavily soiled dishes.
Auto Cycle
Auto is useful for households that do not want to select a specific intensive or normal program for every load. Soil-sensing technology is part of the testing framework used for modern dishwasher efficiency measurements, and the appliance’s automatic programming is intended to adapt operation according to the load conditions.
For everyday mixed loads, an automatic program can be convenient because it reduces the need to make a detailed cycle decision every time the dishwasher is started.
Normal Cycle
Normal provides a conventional everyday option for routine dishwashing. It is likely to be the program most relevant to households that regularly wash typical combinations of plates, bowls, glasses and utensils.
Speed60
Speed60 is specified as a one-hour wash cycle. This is useful when users need dishes cleaned relatively quickly.
It is important, however, not to interpret “1 hr Wash” as meaning every possible load will receive the same cleaning and drying performance as a longer program. Cycle selection remains important, particularly when washing heavily soiled cookware or when maximum drying is a priority.
Favorite
Favorite provides another convenient way of accessing a preferred configuration. For users who repeatedly use the same combination of cycle and options, having a dedicated favorite setting can reduce the number of selections needed.
CrystalDry: The Major Feature
The SHP78CM6N’s CrystalDry system is one of its most distinctive features. Bosch describes CrystalDry as a technology that transforms moisture into heat and says it can make dishes, including plastics, 60% drier compared with Bosch dishwashers using PureDry.
The 60% figure needs to be understood correctly. Bosch’s footnote states that the comparison is based on aggregate average drying performance across a combined household load containing plastics, glass, steel and porcelain. Bosch also explicitly states that drying performance can vary by dish type.
That qualification is important because individual plastic containers can behave differently. A deep plastic bowl, a flat plastic lid and a plastic storage container with recessed areas can retain water differently even when they are washed in the same cycle.
CrystalDry is therefore best understood as a drying technology designed to improve overall drying, including on plastics, rather than a guarantee that every individual plastic item will be completely dry under every circumstance.
Why Plastic Drying Matters
Plastic is traditionally more challenging to dry than glass, ceramic and metal because it does not retain heat in the same way. Water can remain on the surface or collect in recessed portions of containers and lids.
This is one reason the CrystalDry system can be relevant to households that frequently wash reusable food containers. If a household uses large quantities of plastic storage containers, lunch boxes, lids or reusable cups, drying performance can have a meaningful effect on how convenient the dishwasher is to use.
The SHP78CM6N’s published CrystalDry specification specifically includes plastics in its drying claim.
Flexible Third Rack
The SHP78CM6N has a Flexible 3rd Rack with fold-down sides. Bosch states that this adds approximately 30% more loading area compared with a Bosch dishwasher equipped with two racks.
The third rack is intended for smaller items such as utensils and ramekins. This can change how the rest of the dishwasher is organized because smaller objects can be moved upward instead of taking valuable space in the main racks.
The fold-down sides provide additional flexibility. A fixed third rack can sometimes become inconvenient when the user wants to accommodate an unusual load, whereas a configurable rack provides more opportunities to adapt the uppermost loading area.
For households that wash a lot of cooking utensils, small bowls or ramekins, the third rack can be particularly useful.
RackMatic Adjustable Rack
The SHP78CM6N uses RackMatic for upper-rack adjustment. This allows users to change the rack position when they need more vertical space in one section of the dishwasher.
This matters when washing taller glasses, large serving bowls, pans or other unusually shaped cookware. A dishwasher’s exterior dimensions remain fixed, but its internal configuration can be changed to accommodate different loads.
A flexible rack system is therefore more than a convenience feature. It allows the same dishwasher to handle different types of loads without requiring users to permanently sacrifice either upper- or lower-rack space.
EasyGlide Rack System
The SHP78CM6N also uses an EasyGlide rack system. Bosch identifies EasyGlide as a smooth-gliding rack system intended to make loading and unloading easier.
Smooth rack movement is particularly useful when the racks are heavily loaded. Plates, cookware and glassware can add considerable weight, so rack movement becomes an everyday interaction rather than an occasional feature.
The practical benefit is most noticeable when loading or unloading the dishwasher repeatedly. Instead of focusing only on cleaning technology, the rack system addresses the physical usability of the appliance.
Capacity: 16 Place Settings
The SHP78CM6N has a rated capacity of 16 place settings.
That gives the appliance substantial capacity for a full-size household dishwasher. The actual number of dishes that can be loaded in a real household depends on the size and shape of the dishes, cookware and containers being washed.
The third rack can make the rated capacity more useful because utensils and smaller items can occupy the uppermost rack while larger objects use the two main racks.
For larger families or people who cook frequently, the combination of 16 place settings and three loading levels can reduce the need to divide everyday dishes into multiple cycles.
Noise Level: 42 dBA
The SHP78CM6N has a specified sound level of 42 dBA. Bosch markets this as an extremely quiet dishwasher and describes its 42 dBA models as part of its quiet-operation positioning. The objective specification, however, is simply the 42 dBA rating itself.
A 42 dBA dishwasher can be particularly useful in an open-plan kitchen where the dishwasher is located near a living room, dining room or home office.
Noise perception can still vary. Cabinet construction, installation, plumbing connections and the particular load being washed can influence what a person hears. A dishwasher with a low published dBA figure can therefore sound somewhat different in different kitchens.
Bosch also includes InfoLight, which projects a light below the handle to show that the dishwasher is running. This is useful because a very quiet appliance may not always be obviously operating.
Home Connect and Wi-Fi
The SHP78CM6N is Wi-Fi enabled and supports Home Connect. The connected functionality provides access to additional cycles and options and includes Smart Cycle functionality.
Three additional wash cycles are listed through Home Connect: Delicate, Rinse and MachineCare. The app also provides Half Load and Eco as additional options.
This means Home Connect is not simply a decorative smart-appliance feature. It expands the available selection of programs and options beyond what is directly represented on the physical control panel.
For users who do not care about smartphone integration, however, the dishwasher’s core mechanical features remain usable without treating Wi-Fi as the primary reason to purchase the machine.
MachineCare
MachineCare is one of the additional cycles available through Home Connect. Its presence reflects the broader idea that maintaining the dishwasher itself is part of long-term ownership.
Dishwashers accumulate food residue, grease and mineral deposits over time. A dedicated machine-care program can form part of a regular maintenance routine, although users should follow the model-specific instructions regarding cleaners, frequency and procedure.
Sanitize Option
The SHP78CM6N includes an NSF-certified sanitize option. Bosch’s specification specifically identifies the option as certified to NSF/ANSI Standard 184 for residential dishwashers.
The relevant residential standard provides a measurable sanitation benchmark. A dishwasher certified to NSF/ANSI 184 can achieve a minimum 99.999% or 5-log reduction of bacteria when operated on its sanitizing cycle. The certification also includes design and performance requirements.
The important point is that this sanitation performance applies to the certified sanitizing cycle. It should not be interpreted as meaning that every program provides the same sanitization performance.
For households that want a dedicated high-temperature sanitation option for appropriate loads, this provides a documented feature rather than an undefined marketing claim.
AquaStop Leak Protection
The SHP78CM6N uses 24/7 AquaStop leak protection. Bosch lists this directly in the model specification.
Leak protection is an important consideration because a dishwasher is permanently connected to a water supply. A leak-protection system is designed to detect or control certain water-leak situations and reduce the risk associated with water escaping from the appliance.
It should not be interpreted as a guarantee against every possible plumbing failure. Installation quality remains important, and external water connections can fail independently of the dishwasher’s internal protection system.
Water Softener: No
One specification that deserves special attention is the absence of a built-in water softener. Bosch lists Water softener: No for the SHP78CM6N.
This matters most in regions with hard water. Hard water contains minerals that can contribute to spotting, deposits and buildup. A dishwasher without an integrated softener places greater importance on using appropriate detergent and rinse-aid practices for the local water conditions.
For shoppers comparing this Bosch with another dishwasher that includes a built-in water-softening system, this is an important difference to consider.
The absence of a water softener does not mean the dishwasher cannot be used in a hard-water area. It simply means that the appliance itself does not include that particular treatment system.
Water Consumption
The SHP78CM6N is specified at 3.2 gallons of water per cycle.
This is significant because the current ENERGY STAR criteria for standard dishwashers set a maximum water-use level of 3.2 gallons per cycle. The SHP78CM6N’s published figure therefore sits at the current ENERGY STAR qualification limit for standard-size dishwashers.
Actual water consumption can vary depending on cycle selection and options. The published number is a standardized rating rather than a guarantee that every program uses exactly 3.2 gallons.
Energy Consumption
Bosch lists annual energy consumption at 240 kWh and identifies the SHP78CM6N as ENERGY STAR certified.
The current ENERGY STAR criteria for standard dishwashers specify maximum annual energy consumption of 240 kWh and maximum water consumption of 3.2 gallons per cycle. The SHP78CM6N therefore sits at the published maximum qualification values for both metrics.
This should not be interpreted as meaning the dishwasher will consume exactly 240 kWh every year in every household. ENERGY STAR annual energy figures are based on standardized testing assumptions, including standardized usage.
Real-world consumption can vary according to how frequently the dishwasher is operated, which programs are selected, options used, incoming water temperature and other household factors.
Electrical Requirements
The SHP78CM6N is specified for 120 V, 60 Hz, with a rated power of 1,440 watts and a current rating of 12 amps.
These specifications are particularly important when planning installation. The dishwasher is intended for the North American electrical environment rather than the UK’s standard domestic supply.
Bosch’s model-specific documentation also specifies a 67-inch power-cord length and provides installation diagrams showing electrical and plumbing connection areas.
USA Compatibility
For U.S. buyers, the electrical configuration corresponds to the model’s intended North American specification. The current U.S. listing also shows the SHP78CM6N as an active 800 Series product with a $1,499 listed price at the time of research.
The U.S. support system provides manuals, installation documents, specifications, Home Connect resources and service information for SHP78CM6N variants.
Canada Compatibility
Canadian support documentation is available for SHP78CM6N variants, including manuals, installation instructions, troubleshooting resources and original spare parts.
The model’s 120 V/60 Hz electrical specification is also aligned with the electrical environment used in Canada. Nevertheless, Canadian shoppers should verify the exact model suffix, retailer terms and warranty coverage applicable to the appliance they purchase.
UK Compatibility
The UK requires special consideration. The exact SHP78CM6N specification identifies the dishwasher as a 120 V, 60 Hz appliance, so it should not be treated as a normal UK 230 V/50 Hz dishwasher.
A simple plug adapter does not convert voltage or frequency. Anyone considering importing this exact model into the UK should obtain professional confirmation of electrical compatibility and warranty/service implications. In practice, a UK buyer will generally be better served by comparing the locally specified equivalent within the regional product range.
The important distinction is that the technology may be similar across Bosch markets, but the exact model number, electrical configuration, controls, programs and warranty terms can differ by region.
Installation Dimensions
The SHP78CM6N has overall dimensions of approximately:
- Height: 33 7/8 inches
- Width: 23 9/16 inches
- Depth: 23 3/4 inches
Bosch specifies a required cutout of approximately 33 7/8 × 24 × 24 inches.
The dishwasher has adjustable feet. Bosch also specifically advises that final dimensional information should be taken from the installation instructions before making cabinet modifications.
This is particularly important in replacement installations. A nominal “24-inch dishwasher opening” does not automatically guarantee that every surrounding cabinet, flooring condition, water connection or electrical connection will work without modification.
Water Pressure and Plumbing
The model-specific specification lists a minimum water pressure of approximately 14 psi for installation planning, while the model’s use-and-care documentation gives a broader operating pressure range of approximately 7.25 to 145 psi under its technical specifications. Final installation requirements should therefore be checked against the current installation instructions applicable to the exact unit.
The specification lists a drain hose length of approximately 78 3/4 inches, while the installation documentation provides additional guidance on routing and approved extension accessories. Bosch specifies that plumbing installation should follow local codes.
Professional installation is particularly sensible when replacing an older dishwasher, changing electrical connections or modifying plumbing.
Maintenance
Long-term dishwasher performance depends partly on routine maintenance. Food debris, grease and mineral deposits can accumulate in filters, spray components and interior surfaces.
Owners should follow the model-specific maintenance instructions rather than relying solely on generic dishwasher advice. Bosch provides user manuals and self-help documentation for SHP78CM6N variants, including cleaning and troubleshooting resources.
The MachineCare program available through Home Connect provides an additional maintenance-oriented cycle.
Hard-water households should also pay particular attention to mineral buildup because this model does not contain a built-in water softener.
Warranty and Long-Term Ownership
The model’s U.S./Canada use-and-care documentation states a 365-day limited warranty covering defects in materials and workmanship from the original delivery date. It also specifies a 30-day cosmetic warranty.
The same warranty documentation describes additional limited coverage, including a five-year limited warranty on electronics, a five-year limited warranty on dish racks, and lifetime coverage against stainless-steel rust-through under the stated warranty terms and exclusions. The warranty documentation also notes that the applicable warranty is tied to products purchased and retained within the United States or Canada under its stated conditions.
This is important for international buyers. A U.S./Canadian warranty should not automatically be assumed to transfer to a dishwasher imported into another country. UK buyers should rely on the warranty terms associated with a locally sold appliance.
Warranty coverage also has exclusions, and labor coverage can differ from component coverage. Buyers should read the current warranty statement applicable to their purchase rather than interpreting a component warranty as comprehensive lifetime service.
Parts and Service Support
Bosch provides model-specific service pages for SHP78CM6N variants. These pages include manuals, installation instructions, troubleshooting information and access to original replacement parts.
This is relevant to long-term ownership because appliance maintenance eventually involves more than the initial installation. Filters, rack components, accessories and other service parts can become necessary over the life of an appliance.
The existence of a support infrastructure does not prove that every component will remain available forever, nor does it guarantee that repairs will always be inexpensive. It does, however, provide a documented route for owners to identify the correct model-specific information and parts.
Reliability: What the Evidence Actually Shows
It is tempting to call a premium dishwasher “highly reliable” simply because it has a high price and extensive features. A careful review should avoid that conclusion unless there is sufficient long-term failure data.
The SHP78CM6N has extensive official documentation, model-specific service resources and defined warranty provisions. Those are useful indicators of manufacturer support, but they are not equivalent to a long-term independent reliability study.
The current U.S. product page displays a 4.5/5 customer rating based on thousands of ratings. That can provide information about customer experience, but customer reviews can be affected by review participation, timing, expectations and selection bias. They should therefore be considered alongside specifications and warranty/service information rather than used as a statistical lifetime-reliability measurement.
SHP78CM6N and Everyday Cleaning
For everyday loads, the combination of PrecisionWash, Auto and Normal cycles gives users several ways to approach routine dishwashing. The 16-place-setting capacity also means the dishwasher is designed for substantial household loads rather than small countertop-style loads.
The third rack changes the loading strategy. Utensils, ramekins and other small objects can occupy the uppermost rack, leaving the two main racks available for plates, bowls, glasses and cookware.
The result is a dishwasher that is designed not merely to clean a particular number of dishes, but to provide flexibility in how those dishes are arranged.
SHP78CM6N for Families
Families often generate a mixture of dishes rather than identical loads. Breakfast dishes, lunch containers, cooking utensils, dinner plates, glasses and cookware may all need to be washed together.
The SHP78CM6N’s 16-place-setting capacity, flexible third rack and adjustable rack configuration are well suited to that kind of mixed-load environment.
The 42 dBA noise level can also matter in a family kitchen because the dishwasher may operate while people are eating, working or relaxing nearby.
SHP78CM6N for Open-Plan Kitchens
Open-plan kitchens make dishwasher noise more noticeable because there are fewer walls separating the appliance from living and dining areas.
The SHP78CM6N’s 42 dBA rating is therefore particularly relevant for this type of kitchen. It does not mean the machine is literally silent, but it indicates that Bosch designed the model around relatively low operating noise.
The InfoLight indicator is also helpful in this environment because users may not be able to hear the dishwasher clearly while it is operating.
SHP78CM6N for Plastic Containers
Plastic drying is one of the strongest reasons to examine this model. CrystalDry specifically addresses moisture removal and Bosch includes plastics in its published drying comparison.
The manufacturer’s 60% figure should still be interpreted as an aggregate comparison rather than a guarantee for individual containers. Bosch explicitly states that drying performance varies by dish type.
For households that regularly wash plastic food containers, the technology can therefore be more relevant than it would be for someone who mostly washes glass, ceramic and stainless-steel items.
SHP78CM6N for Hard-Water Areas
Hard-water households should give special consideration to the fact that the SHP78CM6N has no built-in water softener.
Where water hardness is high, proper detergent selection, rinse-aid use and regular maintenance become particularly important. Mineral deposits can affect the appearance of dishes and may contribute to buildup within the dishwasher.
Buyers in hard-water regions may therefore want to compare the SHP78CM6N with models that incorporate an integrated softening system.
SHP78CM6N Pros
Advanced drying
CrystalDry is specifically designed to improve drying, including on plastics, and Bosch provides a quantified comparison under its stated testing conditions.
Quiet 42 dBA operation
The 42 dBA specification makes the model suitable for households where dishwasher noise is an important consideration.
PowerControl cleaning
The targeted spray system is designed to provide deeper cleaning of heavily soiled lower-rack dishes.
Flexible third rack
The third rack provides additional loading space and has fold-down sides for flexibility.
16-place-setting capacity
The dishwasher provides substantial capacity for a full-size household appliance.
Wi-Fi connectivity
Home Connect adds additional cycles and options beyond those available directly through the control panel.
Sanitize option
The model has an NSF-certified sanitize option, with a defined residential sanitation standard behind the certification.
ENERGY STAR certification
The dishwasher is ENERGY STAR certified and has published water and annual energy consumption within the current qualification criteria.
Extensive support documentation
Bosch provides manuals, installation documentation, troubleshooting resources and replacement-part support for the model and its variants.
Bosch SHP78CM6N Cons
Premium purchase price
The current U.S. listing is $1,499, putting the model in a premium price category.
No built-in water softener
This can be an important consideration for households located in hard-water regions.
120 V/60 Hz specification
The exact model is designed around North American electrical specifications, making it unsuitable for straightforward UK installation without addressing the electrical differences.
CrystalDry is not a guarantee of completely dry dishes
The 60% drying claim is an aggregate comparison, and Bosch explicitly notes that drying performance varies by dish type.
Child-lock specification
The specification lists child-lock button suspension as No, so buyers requiring a particular child-lock behavior should review the exact control-locking functionality before purchase.
Is the Bosch SHP78CM6N Worth the Price?
The answer depends on which features matter to the household. The SHP78CM6N is not simply a basic dishwasher with a higher price tag. It combines CrystalDry, PowerControl, a flexible third rack, 42 dBA operation, Home Connect, AquaStop, an NSF-certified sanitize option and a stainless-steel tub.
For someone who only needs basic dishwashing, many of those features may have limited practical value. For someone who regularly washes plastic containers, wants a quiet appliance, needs flexible loading and values additional smart controls, the feature package addresses several everyday dishwasher concerns.
The current U.S. price of $1,499 means the purchase decision should therefore be based on actual household requirements rather than simply the number of features listed on the specification sheet.
Bosch SHP78CM6N vs SHP78CM2N
The SHP78CM6N and SHP78CM2N belong to the same 800 Series family and share the same core platform, including CrystalDry, PowerControl, a Flexible 3rd Rack, 42 dBA operation and 16-place-setting capacity.
The major visible difference is the finish: SHP78CM6N is black, while SHP78CM2N is white. Bosch’s model documentation identifies both within the same 800 Series pocket-handle family.
Buyers should still verify the exact model documentation before assuming every specification, accessory or regional warranty term is interchangeable.
Bosch SHP78CM6N vs SHX78CM6N
The distinction between the SHP and SHX versions is important. The SHP78CM6N is the pocket-handle model, while the SHX78CM6N is the corresponding bar-handle configuration.
The SHP model therefore makes sense for buyers who prefer the integrated pocket-handle appearance. The SHX model provides a different exterior handle configuration while sharing much of the underlying 800 Series technology.
This is why model numbers should always be checked before publishing specifications, ordering replacement parts or comparing prices.
Final Review
The Bosch 800 Series SHP78CM6N is a premium dishwasher centered around four major areas: cleaning performance, drying performance, quiet operation and flexible loading.
Its PrecisionWash with PowerControl system provides targeted cleaning for heavily soiled lower-rack dishes, while the CrystalDry system is designed to improve drying across mixed loads, including plastics. Bosch’s own documentation qualifies the 60% drying claim as an aggregate comparison, making that distinction important when evaluating real-world expectations.
The Flexible 3rd Rack adds loading capacity for utensils and smaller items, while RackMatic provides adjustment of the rack configuration. The dishwasher’s 16-place-setting capacity makes it appropriate for substantial household loads, and EasyGlide is intended to make rack movement smoother.
The 42 dBA noise rating is another major specification. It is especially relevant to open-plan kitchens and households that run dishwashers when people are nearby. InfoLight adds a visual operating indicator, which is useful on a quiet appliance.
Efficiency is also clearly documented. The dishwasher is ENERGY STAR certified and is specified at 3.2 gallons per cycle and 240 kWh per year. Those figures correspond to the current ENERGY STAR qualification limits for standard dishwashers.
There are limitations. The SHP78CM6N does not have a built-in water softener, the current U.S. listed price is $1,499, and the exact model uses a 120 V/60 Hz electrical configuration. Those considerations are particularly important for hard-water households and buyers outside North America.
For U.S. and Canadian households looking for a feature-rich 24-inch dishwasher, the documented combination of CrystalDry, PowerControl, flexible loading, low noise, Home Connect and sanitation functionality makes the SHP78CM6N a substantial premium appliance. For UK buyers, however, the exact North American model should not be treated as a direct UK installation because of its electrical specification.
The most important point is that the SHP78CM6N’s value comes from the combination of technologies rather than a single headline feature. Buyers who place a high priority on quiet operation, plastic drying, flexible loading, targeted cleaning and connected controls will find those areas central to what this model is designed to provide.
Frequently Asked Questions About the Bosch SHP78CM6N
1. What is the Bosch SHP78CM6N?
The Bosch SHP78CM6N is a 24-inch 800 Series built-in dishwasher with a black finish, pocket handle, CrystalDry, PrecisionWash with PowerControl, Flexible 3rd Rack, Home Connect and a 42 dBA noise rating.
2. How much does the SHP78CM6N cost?
The current U.S. product listing shows $1,499 at the time of research. Appliance pricing can change based on promotions and retailers.
3. Is the SHP78CM6N a quiet dishwasher?
It has a specified sound level of 42 dBA.
4. Does it have CrystalDry?
Yes. CrystalDry is the dishwasher’s specified drying system.
5. Does CrystalDry dry plastic?
Bosch specifically includes plastics in its CrystalDry drying comparison and states that the technology produces an aggregate average of 60% drier results compared with Bosch PureDry models under the stated test conditions. Results vary by dish type.
6. Does the SHP78CM6N have a third rack?
Yes. It has a Flexible 3rd Rack with fold-down sides.
7. How many place settings does it hold?
The model is rated for 16 place settings.
8. Does it have PowerControl?
Yes. PrecisionWash with PowerControl is the specified wash system.
9. What does PowerControl do?
The PowerControl spray arm is designed to target heavily soiled dishes in the bottom rack for deeper cleaning.
10. How many wash cycles does it have?
It has five cycles on the main control panel and three additional cycles through Home Connect, for eight specified cycles in total.
11. What are the main wash cycles?
The main cycles are Heavy, Auto, Normal, Speed60 and Favorite.
12. Does it have a one-hour wash cycle?
Yes. Speed60 is specified as a 1-hour wash cycle.
13. Does Home Connect add more cycles?
Yes. Delicate, Rinse and MachineCare are specified as additional Home Connect cycles.
14. Does the SHP78CM6N have Wi-Fi?
Yes. The dishwasher is Wi-Fi enabled and supports Home Connect.
15. Does it have an Eco option?
Yes. Eco is listed as an additional Home Connect option.
16. Does it have Half Load?
Yes. Half Load is available through Home Connect.
17. Does it have a sanitize cycle?
It has an NSF-certified sanitize option.
18. What does the NSF sanitize certification mean?
NSF/ANSI 184 establishes a minimum 99.999% or 5-log bacterial reduction when a certified residential dishwasher is operated on its sanitizing cycle.
19. Does it have AquaStop?
Yes. Bosch specifies 24/7 AquaStop leak protection.
20. Does the SHP78CM6N have a water softener?
No. The model specification explicitly lists the water-softener feature as absent.
21. Is it suitable for hard water?
It can be used in hard-water areas, but the lack of an integrated softener makes local water-hardness management more important. Detergent, rinse-aid and maintenance practices should follow the manufacturer’s instructions and local conditions.
22. How much water does it use?
The published consumption is 3.2 gallons per cycle.
23. How much electricity does it use?
The published annual energy consumption is 240 kWh.
24. Is the SHP78CM6N ENERGY STAR certified?
Yes. The model specification identifies it as ENERGY STAR certified.
25. Does it meet current ENERGY STAR dishwasher criteria?
Its published 240 kWh/year and 3.2-gallon/cycle values are at the current maximum thresholds for standard ENERGY STAR dishwashers.
26. What are the dimensions?
The overall dimensions are approximately 33 7/8 inches high × 23 9/16 inches wide × 23 3/4 inches deep.
27. What size cabinet opening does it need?
Bosch lists a required cutout of approximately 33 7/8 × 24 × 24 inches. Final installation dimensions should be confirmed from the installation instructions.
28. Is the tub stainless steel?
Yes. The model specification identifies the tub material as stainless steel.
29. Does it have a concealed heating element?
Yes. Bosch specifies a concealed water-heating element.
30. What voltage does the SHP78CM6N use?
It is specified for 120 V, 60 Hz operation.
31. Can I use the SHP78CM6N in Canada?
Canadian support documentation exists for SHP78CM6N variants, including manuals, installation instructions and spare-part resources. Buyers should confirm the exact model suffix and local warranty conditions.
32. Can I install the SHP78CM6N in the UK?
The exact model is specified at 120 V/60 Hz, so it should not be treated as a normal UK 230 V/50 Hz appliance. UK buyers should look for a locally specified equivalent.
33. Does the SHP78CM6N have RackMatic?
Yes. RackMatic provides upper-rack adjustment.
34. Does it use EasyGlide racks?
Yes. EasyGlide is part of the specified rack system.
35. Does the third rack really add loading space?
Bosch states that the Flexible 3rd Rack adds approximately 30% more loading area compared with a Bosch dishwasher with two racks.
36. Does it have InfoLight?
Yes. InfoLight shines below the handle to indicate that the dishwasher is operating.
37. Does the model have child-lock button suspension?
No. The specification lists Child Lock button suspension as “No.”
38. What is the dishwasher’s net weight?
The published net weight is approximately 96 pounds.
39. What is the warranty?
The U.S./Canada use-and-care documentation states a one-year limited warranty for defects in materials and workmanship, with additional limited warranties covering certain electronics and rack components and rust-through of specified stainless-steel components under the stated terms.
40. Does Bosch provide replacement parts?
Yes. Model-specific support pages provide access to original spare parts and service information.
41. Is the SHP78CM6N the same as SHP78CM2N?
They are related 800 Series pocket-handle models, but they are different model numbers and finishes. SHP78CM6N is black, while SHP78CM2N is white.
42. Is SHP78CM6N the same as SHX78CM6N?
No. SHP78CM6N is the pocket-handle model, while SHX78CM6N is the related bar-handle configuration.
43. Is the SHP78CM6N good for large families?
Its 16-place-setting capacity and flexible three-rack design make it suitable for households that regularly generate large dishwasher loads.
44. Is it good for plastic containers?
CrystalDry is specifically designed to improve drying performance, including on plastics. Individual results can vary according to the shape and material of the item.
45. Is it good for open-plan kitchens?
Its 42 dBA specification makes low operating noise one of its central design characteristics, which can be useful in open-plan kitchens.
46. Is the SHP78CM6N a premium dishwasher?
Yes. Its current U.S. listed price of $1,499 and its extensive feature package position it in the premium segment.
47. What is the biggest feature of the SHP78CM6N?
There is no single feature that defines the entire appliance. CrystalDry, PowerControl, 42 dBA operation, the Flexible 3rd Rack and Home Connect are among its most significant documented features.
48. What is the biggest limitation?
The main considerations are the premium price, lack of a built-in water softener and the North American 120 V/60 Hz electrical configuration.
Bottom Line
The Bosch 800 Series SHP78CM6N is designed for buyers who want more than basic dishwasher operation. Its feature package combines PrecisionWash with PowerControl, CrystalDry, a Flexible 3rd Rack, RackMatic, EasyGlide, Home Connect, 42 dBA operation, AquaStop and an NSF-certified sanitize option.
Its strongest practical areas are the combination of quiet operation, drying technology and loading flexibility. CrystalDry addresses the difficult problem of plastic drying, while the three-rack layout gives users more ways to organize utensils and dishes. PowerControl provides targeted cleaning capability for heavily soiled lower-rack dishes.
The model’s efficiency figures are also clearly documented: 3.2 gallons per cycle, 240 kWh annually and ENERGY STAR certification. Those published values align with the current ENERGY STAR qualification limits for standard dishwashers.
The main points to investigate before buying are the $1,499 U.S. listed price, absence of an integrated water softener, regional warranty conditions and electrical compatibility. These factors can be just as important as the headline features.
For USA and Canada shoppers, the SHP78CM6N is a North American 800 Series model with extensive documentation and support resources. For UK shoppers, the technology can serve as a useful reference point when comparing Bosch’s local equivalents, but the exact 120 V/60 Hz SHP78CM6N should not be treated as a standard UK installation.
In practical terms, the SHP78CM6N is built around a simple premium-dishwasher proposition: clean dishes effectively, dry them more thoroughly, operate quietly, provide flexible loading and give the owner more control over the appliance. Whether the $1,499 price is appropriate depends on how much value a household places on those specific capabilities.