The Bosch 800 Series SHP78CM4N is a 24-inch built-in dishwasher positioned in the premium segment of the Bosch lineup. It combines a brushed black steel anti-fingerprint exterior with a pocket-handle design, PrecisionWash with PowerControl, CrystalDry, a Flexible 3rd Rack, RackMatic, EasyGlide racks, Home Connect connectivity, AquaStop leak protection and a 42 dBA noise rating. The model is rated for 16 place settings and is ENERGY STAR certified.
At the time of this review, the current U.S. listing shows the SHP78CM4N at $1,549, with a displayed customer rating of approximately 4.5 out of 5 based on more than 5,700 ratings. The displayed customer rating is manufacturer-hosted customer feedback and should therefore be viewed as customer experience information rather than an independent laboratory reliability measurement.
The SHP78CM4N is particularly interesting because Bosch has concentrated several technologies into this model that address common dishwasher complaints. CrystalDry is intended to improve drying, including on plastics; PowerControl is designed to target heavily soiled dishes; the Flexible 3rd Rack increases loading flexibility; and the 42 dBA specification addresses operating noise.
There is also an important regional issue for international buyers. The exact SHP78CM4N specification is 120 volts and 60 Hz, which corresponds to the North American electrical configuration. Canadian and U.S. shoppers can therefore evaluate the model using its published electrical specifications, while UK shoppers should not assume that this exact North American model can simply be connected to a standard 230-volt/50-Hz household supply.
This review looks at the SHP78CM4N from the perspective of actual ownership: cleaning performance, drying, rack design, noise, water and electricity consumption, installation, maintenance, hard-water considerations, warranty, connected features, regional compatibility and overall value.
Bosch SHP78CM4N Quick Specifications
| Specification | Bosch SHP78CM4N |
|---|---|
| Series | 800 Series |
| Model | SHP78CM4N |
| Finish | Brushed black steel anti-fingerprint |
| Handle | Pocket handle |
| Type | Built-in dishwasher |
| Width class | 24 inches |
| Noise level | 42 dBA |
| Capacity | 16 place settings |
| Cleaning system | PrecisionWash with PowerControl |
| Drying system | CrystalDry |
| Third rack | Flexible 3rd Rack |
| Rack adjustment | RackMatic |
| Rack system | EasyGlide |
| Tub | Stainless steel |
| Wash system | Five-level wash |
| Main cycles | Heavy, Auto, Normal, Speed60, Favorite |
| Additional app cycles | Delicate, Rinse, MachineCare |
| Main options | Sanitize, Remote Start, Crystal Dry, PowerControl Options |
| Additional app options | Half Load, Eco |
| Wi-Fi | Yes |
| Home Connect | Yes |
| AquaStop | Yes |
| NSF-certified sanitize option | Yes |
| Built-in water softener | No |
| Water consumption | 3.2 gallons/cycle |
| Annual energy use | 240 kWh |
| ENERGY STAR | Yes |
| Capacity | 16 place settings |
| Voltage | 120 V |
| Frequency | 60 Hz |
| Power | 1,440 W |
| Current | 12 A |
| Overall dimensions | 33 7/8 × 23 9/16 × 23 3/4 inches |
| Required cutout | 33 7/8 × 24 × 24 inches |
| Net weight | 96 lb |
| Current U.S. listed price | $1,549 |
The specifications above are taken from the model-specific documentation rather than from a generic 800 Series description. This distinction is important because Bosch sells several visually similar 800 Series models with different handles, finishes and configurations.
What Is the Bosch SHP78CM4N?
The SHP78CM4N is a 24-inch 800 Series dishwasher with a brushed black steel anti-fingerprint exterior. It uses a pocket-handle configuration, meaning the handle is integrated into the upper portion of the door rather than projecting outward as a traditional bar handle.
The model belongs to a family of related Bosch 800 Series dishwashers that share much of the same underlying cleaning, drying and rack technology. The SHP78CM4N’s specific distinction is its brushed black steel anti-fingerprint finish and pocket-handle configuration.
That makes it important not to confuse the SHP78CM4N with the similarly numbered SHP78CM6N. The SHP78CM6N is the standard black version, whereas the SHP78CM4N uses the brushed black steel anti-fingerprint finish. Bosch’s product listings separately identify these models.
Design and Exterior Appearance
The brushed black steel finish gives the SHP78CM4N a darker appearance than conventional stainless steel. Bosch identifies the finish as brushed black steel anti-fingerprint, which is an important distinction from a simple black-painted exterior.
The anti-fingerprint treatment is particularly useful on a dishwasher because the front panel is frequently touched while loading and unloading. Fingerprints, smudges and water marks can otherwise become noticeable on dark appliances.
The pocket handle contributes to the relatively clean appearance. The controls are located along the top edge of the door, allowing the front of the appliance to remain visually uncluttered when the dishwasher is closed.
For kitchens with black or dark appliances, the SHP78CM4N can therefore provide a more coordinated appearance than a conventional bright stainless-steel dishwasher.
Build and Interior Construction
The SHP78CM4N uses a stainless-steel tub and a concealed water-heating element. These are important construction details because the interior of a dishwasher is exposed repeatedly to detergent, hot water, moisture and temperature changes.
The appliance has a published net weight of approximately 96 pounds, reflecting its full-size construction, internal rack system, pump and other mechanical components. Adjustable feet are included to accommodate installation within the specified cabinet opening.
Bosch also provides model-specific installation instructions, manuals, CAD information, energy documentation and service resources for the SHP78CM4N. This is useful when planning a new installation or replacing an existing dishwasher.
Cleaning Performance
Cleaning performance is one of the main reasons to consider the SHP78CM4N. Bosch specifies PrecisionWash with PowerControl, rather than a conventional single-level spray arrangement.
PowerControl is designed to target heavily soiled dishes in the bottom rack. Bosch describes the system as targeting the dirtiest dishes for deeper cleaning regardless of where those dishes are loaded on the lower rack.
This technology is particularly relevant when a dishwasher contains a mixture of lightly soiled dishes and cookware carrying heavier food residue. A typical household load might contain drinking glasses, plates and cutlery alongside pans or casserole dishes with more difficult residue.
However, PowerControl should not be interpreted as a substitute for proper loading. Dishes still need to be arranged so that water can reach their surfaces. Large cookware placed directly in front of smaller dishes can create physical barriers regardless of how advanced the spray system is.
PrecisionWash With PowerControl
The PrecisionWash system is designed around targeted water distribution and sensing rather than simply running the same spray pattern regardless of the load. PowerControl adds targeted spray capability to the lower rack.
The model also uses a five-level wash system, giving the dishwasher multiple water-delivery points throughout its interior. This is particularly important in a three-rack configuration because dishes and utensils are distributed vertically.
The practical benefit is that users can load different types of dishes throughout the interior without depending entirely on one spray arm to reach everything.
For households that regularly wash cookware, plates and mixed loads together, the PowerControl system is one of the more meaningful technologies in this dishwasher.
Heavy Wash Cycle
The Heavy cycle is designed for more demanding loads. It is the logical choice for heavily soiled cookware, dishes with dried food and other loads that need more intensive washing.
The Heavy cycle works alongside the dishwasher’s PowerControl system, which is itself designed around targeting heavily soiled dishes in the bottom rack.
Even with a Heavy cycle, users should remove excessive food debris before loading and position cookware so that spray can reach the surfaces.
Auto Wash Cycle
The Auto cycle provides an everyday option when users do not want to decide between a normal or intensive program for every load.
Automatic dishwasher programs are particularly useful in households where soil levels vary from one load to another. A breakfast load may be relatively light, while a load following a large dinner or cooking session may contain substantially more residue.
The Auto program therefore helps make the dishwasher more convenient for mixed household usage.
Normal Wash Cycle
Normal is intended for ordinary everyday dishwashing. It is the type of program that can be useful for regular loads containing plates, glasses, bowls, utensils and moderately soiled cookware.
For households that run the dishwasher frequently, a normal everyday cycle can be more relevant than specialized programs that are used only occasionally.
Speed60
The SHP78CM4N includes Speed60, which Bosch specifies as a one-hour wash cycle.
Speed60 is useful when clean dishes are needed relatively quickly. However, users should not automatically interpret a one-hour wash as identical to a longer cycle for every type of load.
Heavily soiled cookware, baked-on food and difficult residues can require more intensive cleaning. Speed60 is therefore best viewed as an accelerated option for suitable loads rather than a universal replacement for the other cycles.
Favorite Cycle
Favorite is another cycle available directly from the dishwasher controls. It can be useful for households that repeatedly use a preferred cycle and combination of options.
The advantage is convenience. Instead of selecting the same settings every time, the preferred configuration can be accessed through the designated Favorite function.
Home Connect and Additional Cycles
One of the more significant features of the SHP78CM4N is Wi-Fi-enabled Home Connect. Bosch specifies additional cycles that can be accessed through the connected system.
The additional cycles include:
- Delicate
- Rinse
- MachineCare
The dishwasher also provides additional options through Home Connect, including Half Load and Eco.
This means the connected functionality is not simply an appliance-monitoring feature. It expands the range of cycles and options available to the owner.
For people who prefer simple appliances, however, the dishwasher’s physical control panel still provides its principal everyday cycles and options.
CrystalDry Drying Performance
CrystalDry is arguably the most distinctive feature of the Bosch SHP78CM4N.
Bosch describes CrystalDry as a technology that transforms moisture into heat and states that it can make dishes, including plastics, 60% drier compared with Bosch dishwashers using its PureDry system.
The 60% figure needs to be interpreted carefully. It is not a guarantee that every plate, glass or plastic container will emerge 60% drier in every cycle.
Bosch’s specification explains that the comparison represents aggregate average drying performance across a combined household load containing plastics, glass, steel and porcelain, and that actual drying performance varies according to dish type.
That qualification is particularly important for plastic containers.
Why CrystalDry Matters for Plastic
Plastic containers are among the most difficult dishwasher items to dry because water can remain on their surfaces or collect inside recessed sections.
A plastic food-storage container with a deep base, for example, can retain droplets differently from a flat ceramic plate. Lids can also collect water around edges and recessed channels.
CrystalDry is specifically designed to address this problem. Bosch includes plastic items in the published drying-performance comparison rather than limiting the technology’s claim to glass and ceramic.
For households that regularly wash reusable food containers, lunch boxes, plastic bowls and storage lids, this may be one of the most practically important features of the SHP78CM4N.
Does CrystalDry Guarantee Completely Dry Dishes?
No technology can guarantee identical drying results for every item in every load.
Bosch’s own documentation states that the 60% figure is an aggregate average and that actual drying performance varies according to dish type.
Plastic shape, material, positioning, water pooling and the selected cycle can all influence results.
The appropriate conclusion is therefore that CrystalDry is specifically engineered to improve drying performance, including plastic drying, rather than that every item will always be completely dry.
Flexible Third Rack
The SHP78CM4N has a Flexible 3rd Rack with fold-down sides. Bosch states that this provides approximately 30% more loading area compared with a Bosch dishwasher equipped with two racks.
The third rack is intended for smaller items such as utensils and ramekins. This can free the lower two racks for plates, bowls, cookware and glasses.
The fold-down sections make the rack more adaptable. Instead of having a completely fixed third level, users can modify the configuration according to the load.
This is especially useful for households that frequently wash cooking utensils and smaller serving items.
RackMatic Adjustment
RackMatic allows adjustment of the dishwasher’s rack configuration. This is useful when the load contains unusually tall objects.
For example, a user may need additional vertical space for a large pot or tall serving bowl on one occasion and more upper-rack space for glasses on another.
Adjustable racks make the same physical dishwasher more adaptable to different household loads. The SHP78CM4N combines this flexibility with its third rack.
EasyGlide Rack System
Bosch specifies the EasyGlide rack system for the SHP78CM4N. The system is intended to provide smooth movement when loading and unloading the dishwasher.
This is an everyday usability feature rather than a headline cleaning technology, but it can become important over years of repeated use.
A heavily loaded dishwasher can be substantially heavier than an empty one. Smooth rack movement therefore makes loading and unloading more convenient.
16 Place Settings
The SHP78CM4N is rated for 16 place settings.
This provides substantial capacity for a full-size household dishwasher. The real-world number of dishes will depend on the size and shape of plates, bowls, cookware, glasses and containers.
The third rack also changes how the capacity is used. Small utensils and ramekins can occupy the uppermost level rather than competing with plates and cookware in the two main racks.
For families or households that cook frequently, the combination of three loading levels and 16 place settings can be particularly useful.
Noise Level: 42 dBA
The SHP78CM4N has a specified noise level of 42 dBA. Bosch promotes its 800 Series models around quiet operation and identifies 42 dBA as a key characteristic.
A 42 dBA rating can be particularly useful in open-plan kitchens where the dishwasher is positioned close to living or dining areas.
The actual perceived sound can still vary according to installation, surrounding cabinetry, flooring, plumbing connections and the contents of the dishwasher.
It is therefore better to regard 42 dBA as the model’s standardized sound specification rather than a promise that the dishwasher will be inaudible in every kitchen.
InfoLight
The SHP78CM4N includes InfoLight, which shines a light below the handle while the dishwasher is running.
This is particularly useful on a quiet dishwasher.
A dishwasher that produces relatively little noise can make it difficult to tell whether it is currently operating. The projected light provides a visual indicator without requiring the user to open the door.
Home Connect Smart Features
Home Connect gives the SHP78CM4N connected functionality through Wi-Fi. The model’s documentation specifies additional wash programs and options through the connected system.
The Smart Cycle functionality is intended to help users choose an appropriate program based on their needs.
Connected appliances can be particularly convenient for people who want to monitor or manage their dishwasher through a smartphone rather than interacting exclusively with the physical control panel.
However, the core cleaning and drying systems do not depend on the user owning a smartphone. Home Connect is an enhancement rather than the fundamental mechanism by which the dishwasher operates.
Sanitize Option
The SHP78CM4N includes an NSF-certified sanitize option.
The relevant residential dishwasher standard establishes a measurable sanitation benchmark. A residential dishwasher certified under NSF/ANSI 184 must demonstrate the ability to achieve a minimum 99.999% or 5-log reduction of bacteria when operated on its sanitizing cycle.
The certification applies to the sanitizing cycle. It should not be interpreted as meaning that every cycle provides the same sanitation performance.
This makes the sanitize option particularly relevant for households that want a dedicated high-temperature sanitation program for appropriate loads.
AquaStop Leak Protection
The SHP78CM4N includes 24/7 AquaStop leak protection. Bosch identifies this as the model’s leak-protection system.
Leak protection is valuable because dishwashers are permanently connected to both water and drainage systems. A protection system can help manage certain internal water-leak situations.
However, no dishwasher protection system should be interpreted as eliminating every possible plumbing risk. Installation quality and external plumbing connections remain important.
Stainless-Steel Tub
The stainless-steel tub is another important construction characteristic. Stainless steel forms the dishwasher’s main interior chamber and is exposed to water, detergent, heat and condensation throughout the appliance’s operating life.
The SHP78CM4N also uses a concealed water-heating element. This keeps the heating element out of the primary loading area.
Water Softener: An Important Limitation
The SHP78CM4N specification lists no built-in water softener.
This is particularly important for people living in hard-water areas.
Hard water contains dissolved minerals that can contribute to spotting and mineral deposits. When a dishwasher lacks an integrated softening system, appropriate detergent, rinse-aid and maintenance practices become more important.
This does not mean that the SHP78CM4N cannot be used with hard water. It simply means that the appliance itself does not provide a built-in water-softening stage.
People living in particularly hard-water regions may therefore want to compare this specification with competing models that incorporate a water softener.
Water Consumption
The SHP78CM4N is specified at 3.2 gallons per cycle.
The current ENERGY STAR criteria for standard dishwashers specify a maximum of 3.2 gallons per cycle and 240 kWh per year. Those criteria became effective July 19, 2023.
The SHP78CM4N therefore sits directly at the current ENERGY STAR maximum water-use threshold for standard-size dishwashers.
This does not mean that every cycle necessarily consumes exactly 3.2 gallons. Real consumption varies with cycle and option selection, while the published efficiency figure is based on standardized testing.
Annual Energy Consumption
The published annual energy consumption for the SHP78CM4N is 240 kWh, and the model is identified as ENERGY STAR certified.
The current ENERGY STAR standard-size dishwasher criteria also specify a maximum annual energy consumption of 240 kWh.
Consequently, the SHP78CM4N’s published 240 kWh figure sits at the current qualification ceiling.
Actual household electricity consumption can differ because usage frequency, cycle selection, options and household conditions are not identical to standardized test assumptions.
Why Efficiency Still Matters
Dishwashers use electricity not only to run pumps and controls but also to heat water and dry dishes. ENERGY STAR’s testing methodology incorporates energy use associated with operation and other standardized assumptions.
For a household running a dishwasher several times each week, small differences in water and electricity consumption can accumulate over a year.
The SHP78CM4N’s published figures therefore make it possible to compare its standardized efficiency against other full-size dishwasher models.
Installation Dimensions
The SHP78CM4N measures approximately:
- 33 7/8 inches high
- 23 9/16 inches wide
- 23 3/4 inches deep
Bosch specifies a required cutout of approximately 33 7/8 × 24 × 24 inches.
These dimensions are important when replacing an existing dishwasher because an opening that is nominally “24 inches” wide should still be measured carefully.
Cabinet construction, flooring height and plumbing/electrical locations can affect the installation.
Bosch provides installation documentation and specifically makes installation instructions available for the model.
Electrical Requirements
The SHP78CM4N is specified for 120 volts, 60 Hz, with a rated power of 1,440 watts and a current rating of 12 amps.
The specification also identifies a 67-inch full power-cord length and provides installation information concerning connection positioning.
Electrical work should comply with applicable local codes. If an installation requires modification of an electrical circuit, a qualified professional should handle the work.
USA Compatibility
The exact SHP78CM4N is currently listed in the U.S. as an 800 Series 24-inch dishwasher. Its published 120 V/60 Hz specification corresponds to the standard North American electrical configuration.
The current U.S. listing also shows the model available for order at a displayed price of $1,549 at the time of research. Prices and availability can change.
U.S. owners also have access to model-specific manuals, installation documentation, service resources, replacement parts and warranty information.
Canada Compatibility
The SHP78CM4N belongs to a North American electrical configuration using 120 V/60 Hz, which is relevant to Canadian installations as well.
Canadian buyers should nevertheless confirm the exact model suffix, retailer documentation, local availability and warranty terms before purchase.
This is especially important with appliances because regional product numbers can look nearly identical while having different electrical specifications, programs or service arrangements.
UK Compatibility
UK buyers need to exercise particular caution with the exact SHP78CM4N.
The model specification identifies it as 120 V, 60 Hz. The standard UK domestic supply is different, so the North American model should not be treated as a plug-and-play UK dishwasher.
A plug adapter does not change voltage or frequency. Attempting to install an appliance without confirming electrical compatibility can create safety, performance and warranty issues.
For UK readers, the SHP78CM4N is best used as a reference for Bosch’s 800 Series technology while choosing a locally specified model designed for the UK market.
Maintenance Requirements
Like any dishwasher, the SHP78CM4N requires appropriate maintenance to maintain cleaning performance.
Food residue, grease and mineral deposits can accumulate over time. Filters, spray components, seals and the interior should therefore be maintained according to the model’s instructions.
Bosch provides model-specific manuals and cleaning/support resources for the SHP78CM4N.
The availability of the MachineCare program through Home Connect also gives owners a dedicated maintenance-oriented program.
Hard-Water Maintenance
Hard-water households should pay particular attention to mineral buildup because the SHP78CM4N does not contain an integrated water softener.
The appropriate response depends on local water hardness and the manufacturer’s instructions for detergent and rinse aid.
If glasses begin developing mineral spotting, the issue should not automatically be blamed on the dishwasher’s cleaning system. Water hardness, detergent dosage, rinse aid and loading can all affect the final appearance of dishes.
Reliability and Long-Term Ownership
Reliability is one area where a responsible review should distinguish documented facts from assumptions.
The SHP78CM4N has model-specific support documentation, manuals, installation instructions, replacement-part resources and warranty information. These demonstrate an established support structure for the appliance.
However, those facts do not constitute an independent statistical reliability study.
Likewise, the current customer rating shown on the product page can provide useful information about customer experience, but it should not be interpreted as a laboratory-tested failure rate or expected lifespan.
Warranty
The published warranty information provides a one-year limited warranty covering the entire appliance, including parts and labor. Additional limited coverage applies to certain electronics and racks from years two through five, while specified rust-through protection for the inner tub liner and stainless-steel door is listed as lifetime parts coverage under the warranty terms.
Warranty conditions, exclusions and regional terms matter, so buyers should review the warranty documentation applicable to the exact appliance and country of purchase.
For an expensive dishwasher, warranty coverage is an important part of the total ownership equation rather than something to examine only after a problem occurs.
Parts and Service Support
Bosch provides model-specific support pages for multiple SHP78CM4N production variants, including access to manuals, installation instructions, product specifications, Home Connect documentation and replacement-part resources.
This is useful for long-term ownership because dishwasher maintenance can eventually require replacement parts.
The availability of model-specific documentation also makes troubleshooting easier because owners can work from information associated with their exact model rather than relying entirely on generic dishwasher instructions.
SHP78CM4N for Families
The SHP78CM4N’s 16-place-setting capacity and three-rack layout make it suited to households that generate substantial dishwasher loads.
Families often produce mixed loads containing children’s dishes, glasses, plates, cooking utensils, containers and cookware.
The Flexible 3rd Rack can keep smaller utensils and ramekins out of the main racks, while RackMatic allows the rack configuration to be adjusted according to the load.
SHP78CM4N for People Who Cook Frequently
People who cook regularly often place greater demands on a dishwasher than households that mainly wash plates and glasses.
Pots, pans and casserole dishes can contain heavier food residue, making targeted cleaning more important.
The SHP78CM4N’s PowerControl system is specifically designed to target heavily soiled lower-rack dishes, making that technology relevant to households that frequently wash cookware.
SHP78CM4N for Plastic Containers
Plastic containers are one of the strongest use cases for CrystalDry.
The dishwasher’s drying technology specifically includes plastic items in Bosch’s drying-performance comparison.
For households using plastic food-storage containers every day, better drying can reduce the amount of manual towel drying required after unloading.
The actual result will still vary according to the shape, material and position of each plastic item.
SHP78CM4N for Open-Plan Kitchens
Open-plan kitchens can make dishwasher noise more noticeable because the appliance operates within the same space used for dining, entertaining or watching television.
The SHP78CM4N’s 42 dBA specification is therefore particularly relevant for open-plan homes.
The InfoLight indicator also becomes useful because users may not hear the appliance clearly while it is running.
SHP78CM4N for Hard-Water Areas
The lack of a built-in water softener should be considered before purchasing the SHP78CM4N for a hard-water home.
Hard-water users should follow appropriate detergent, rinse-aid and maintenance practices for their local water conditions.
People who specifically want an integrated water-softening system may want to compare other models before choosing this one.
SHP78CM4N Pros
CrystalDry
The dishwasher’s CrystalDry system is specifically designed to improve drying performance and includes plastics in its published comparison.
PowerControl
PowerControl provides targeted cleaning for heavily soiled lower-rack dishes.
42 dBA operation
The 42 dBA specification addresses one of the most common complaints about household dishwashers: operating noise.
Flexible 3rd Rack
The third rack provides additional loading space for utensils and smaller items and has fold-down sides.
16-place-setting capacity
The appliance provides substantial capacity for a full-size household dishwasher.
Home Connect
Wi-Fi connectivity adds additional cycles and options beyond the physical control panel.
ENERGY STAR certification
The model is ENERGY STAR certified and has published energy and water figures within the current qualification requirements.
AquaStop
The appliance includes 24/7 AquaStop leak protection.
Anti-fingerprint finish
The brushed black steel anti-fingerprint exterior is useful for maintaining a cleaner-looking dark appliance front.
SHP78CM4N Cons
Premium price
The current U.S. listed price is $1,549, placing the model firmly in the premium dishwasher category.
No built-in water softener
This is worth considering for homes with particularly hard water.
North American electrical specification
The exact model is designed around 120 V/60 Hz, which creates an important compatibility issue for UK buyers.
CrystalDry is not a guarantee
The 60% drying figure is an aggregate comparison, and actual drying performance varies according to dish type.
Child Lock button suspension
The model specification lists child-lock button suspension as “No.” Buyers requiring a specific control-lock feature should therefore review the exact control behavior before purchase.
Bosch SHP78CM4N vs SHP78CM6N
The SHP78CM4N and SHP78CM6N are closely related 800 Series pocket-handle models.
The major exterior difference is the finish. SHP78CM4N uses brushed black steel anti-fingerprint, while SHP78CM6N is the black model. Bosch lists both models separately in its current product catalog.
The SHP78CM4N therefore makes particular sense for someone who wants the darker brushed-metal appearance and anti-fingerprint finish rather than the standard black exterior.
Bosch SHP78CM4N vs SHP78CM5N
The SHP78CM5N is the stainless-steel version within this family, while the SHP78CM4N is the brushed black steel anti-fingerprint version.
The core platform is closely related, but exterior appearance is a significant difference for kitchen design.
Consumers should always compare the exact model numbers because finish and handle differences can sometimes coincide with regional specification differences.
Bosch SHP78CM4N vs SHP78CM2N
The SHP78CM2N is the white version of this family, while the SHP78CM4N uses brushed black steel anti-fingerprint.
Bosch’s model specification identifies SHP78CM2N, SHP78CM5N, SHP78CM6N and SHP78CM4N as related color/finish versions.
For shoppers deciding between these models, the exterior finish can therefore be the most immediately visible distinction, while the underlying 800 Series technologies are closely related.
Bosch SHP78CM4N vs SHX78CM4N
The SHX78CM4N is another 800 Series brushed black steel anti-fingerprint model, but it uses a different handle configuration.
The SHP78CM4N is a pocket-handle model, whereas the SHX78CM4N is a bar-handle model. Both are 24-inch 800 Series models with a 42 dBA specification.
This makes the choice partly a matter of kitchen aesthetics and handle preference, although buyers should compare the complete specifications of the exact model before assuming every feature is identical.
Is the SHP78CM4N Worth $1,549?
The answer depends on which features matter to the buyer.
At $1,549, the SHP78CM4N is not positioned as a basic dishwasher. Its price reflects a combination of CrystalDry, PowerControl, three-rack loading, 42 dBA operation, Home Connect, AquaStop, stainless-steel construction and an NSF-certified sanitize option.
Someone who primarily wants an appliance that washes ordinary plates and glasses may not need every one of these features.
On the other hand, households that regularly wash plastic containers, cookware and large mixed loads may find the combination of drying technology, targeted cleaning and rack flexibility more relevant.
The purchase should therefore be based on household requirements rather than simply on the number of features listed on the specification sheet.
Who Should Consider the Bosch SHP78CM4N?
The SHP78CM4N is particularly relevant to households that prioritize:
- Quiet dishwasher operation
- Better plastic drying
- Flexible three-rack loading
- Large 16-place-setting capacity
- Targeted cleaning for heavily soiled dishes
- Wi-Fi and app-based features
- A dark brushed-metal appliance finish
- ENERGY STAR certification
- A stainless-steel tub
- A dedicated sanitize option
These are all documented characteristics of the model.
Who May Want to Look at Other Models?
A different dishwasher may make more sense for someone who:
- Has a strict budget below the premium segment
- Specifically requires a built-in water softener
- Wants a different handle configuration
- Does not need advanced drying
- Does not care about Wi-Fi features
- Is located in the UK and needs a standard 230 V/50 Hz appliance
- Wants a dishwasher with a different interior configuration
The absence of a water softener and the North American electrical specification are particularly important considerations.
Final Bosch SHP78CM4N Review
The Bosch 800 Series SHP78CM4N is a premium 24-inch dishwasher built around a combination of cleaning performance, drying technology, low operating noise and flexible loading.
Its PrecisionWash with PowerControl system is designed to target heavily soiled dishes, while CrystalDry addresses one of the most persistent dishwasher problems: drying plastic containers. Bosch’s documentation provides a specific 60% drier comparison, while also making clear that the figure represents aggregate average performance and that individual results vary by dish type.
The Flexible 3rd Rack, RackMatic adjustment and EasyGlide system make the interior adaptable. With 16 place settings, the appliance has enough rated capacity for substantial household loads, while the third rack gives smaller items a dedicated location.
The 42 dBA noise specification is another major characteristic. It is particularly relevant to open-plan kitchens, where a dishwasher can otherwise become a noticeable source of background noise.
Energy and water performance are also clearly documented. The dishwasher uses a published 3.2 gallons per cycle and 240 kWh annually and is ENERGY STAR certified. Those figures correspond to the current ENERGY STAR maximum qualification thresholds for standard dishwashers.
The main disadvantages are equally important to understand. The current U.S. listed price is $1,549, there is no integrated water softener, and the exact model is configured for 120 V/60 Hz operation.
For U.S. and Canadian buyers, the model’s North American electrical configuration, support documentation and warranty resources make it a straightforward model to investigate through the appropriate regional purchasing channel. For UK buyers, the exact SHP78CM4N should not be treated as a standard UK appliance because of its electrical specification.
Overall, the SHP78CM4N is best understood as a dishwasher that concentrates on several practical ownership issues at once: cleaning heavily soiled dishes, improving plastic drying, reducing operating noise, maximizing rack flexibility and providing connected controls.
The most important question before purchase is therefore not whether the dishwasher has enough features. It clearly does. The more useful question is whether the features that make this model expensive—especially CrystalDry, PowerControl, the flexible third rack and 42 dBA operation—solve problems that matter in your household.
Frequently Asked Questions About Bosch SHP78CM4N
1. What is the Bosch SHP78CM4N?
The SHP78CM4N is a 24-inch Bosch 800 Series built-in dishwasher with a brushed black steel anti-fingerprint finish, pocket handle, CrystalDry, PowerControl, a Flexible 3rd Rack and Home Connect.
2. How much does the SHP78CM4N cost?
The current U.S. listing shows a price of $1,549 at the time of research. Prices can change with promotions and retailer availability.
3. Is the SHP78CM4N a quiet dishwasher?
Yes. The published noise level is 42 dBA.
4. Does it have CrystalDry?
Yes. CrystalDry is the specified drying system.
5. Does CrystalDry help dry plastic?
Yes. Bosch specifically includes plastic in its CrystalDry drying-performance comparison.
6. Does CrystalDry guarantee completely dry plastics?
No. Bosch states that actual drying performance varies by dish type, and the 60% figure represents aggregate average performance under the stated comparison conditions.
7. Does it have a third rack?
Yes. It has a Flexible 3rd Rack with fold-down sides.
8. How many place settings does it hold?
The SHP78CM4N is rated for 16 place settings.
9. Does it have PowerControl?
Yes. PrecisionWash with PowerControl is the specified cleaning system.
10. What does PowerControl do?
PowerControl targets heavily soiled dishes on the bottom rack for deeper cleaning.
11. How many wash cycles does it have?
There are five cycles on the main control panel and three additional cycles through Home Connect.
12. What are the main cycles?
The main cycles are Heavy, Auto, Normal, Speed60 and Favorite.
13. Is Speed60 a one-hour cycle?
Yes. Bosch specifies Speed60 as a 1-hour wash.
14. What additional cycles are available through Home Connect?
The additional cycles are Delicate, Rinse and MachineCare.
15. Does the dishwasher have Wi-Fi?
Yes. The SHP78CM4N is Wi-Fi enabled and supports Home Connect.
16. Does Home Connect add additional options?
Yes. Half Load and Eco are listed as additional Home Connect options.
17. Does it have a sanitize option?
Yes. The model specification identifies an NSF-certified sanitize option.
18. What does NSF/ANSI 184 mean?
The residential dishwasher standard requires a certified dishwasher to demonstrate at least a 99.999% or 5-log reduction of bacteria when operated on its sanitizing cycle.
19. Does it have AquaStop?
Yes. Bosch specifies 24/7 AquaStop leak protection.
20. Does the SHP78CM4N have a water softener?
No. The specification lists the water-softener feature as absent.
21. Is it suitable for hard water?
It can be used in hard-water areas, but because it does not have an integrated softener, users should pay attention to detergent, rinse-aid and maintenance practices appropriate to their water conditions.
22. How much water does it use?
The published water consumption is 3.2 gallons per cycle.
23. How much electricity does it use?
The published annual energy consumption is 240 kWh.
24. Is it ENERGY STAR certified?
Yes. The SHP78CM4N is identified as ENERGY STAR certified.
25. Does its energy use meet current ENERGY STAR requirements?
Its published 240 kWh/year and 3.2 gallons/cycle figures are at the current maximum qualification limits for standard-size ENERGY STAR dishwashers.
26. What are its dimensions?
The dishwasher measures approximately 33 7/8 × 23 9/16 × 23 3/4 inches.
27. What cabinet opening does it require?
The specified cutout is approximately 33 7/8 × 24 × 24 inches.
28. Is the interior stainless steel?
Yes. The tub material is stainless steel.
29. Does it have a concealed heating element?
Yes. Bosch specifies a concealed water-heating element.
30. What voltage does it use?
The SHP78CM4N is specified for 120 V, 60 Hz.
31. Can it be used in Canada?
The model uses the North American 120 V/60 Hz electrical configuration, but Canadian buyers should verify the exact model, retailer availability and local warranty conditions before purchase.
32. Can I install the SHP78CM4N in the UK?
The exact model is specified for 120 V/60 Hz, so it should not be treated as a standard UK 230 V/50 Hz appliance. A UK buyer should investigate the locally specified equivalent.
33. Does it have an anti-fingerprint finish?
Yes. The finish is specified as brushed black steel anti-fingerprint.
34. Is the SHP78CM4N black?
It is a brushed black steel model rather than the standard black SHP78CM6N.
35. Does it have RackMatic?
Yes. RackMatic provides rack adjustment.
36. Does it use EasyGlide racks?
Yes. EasyGlide is part of the specified rack system.
37. How much additional loading space does the third rack provide?
Bosch states that the Flexible 3rd Rack adds approximately 30% more loading area compared with a Bosch dishwasher with two racks.
38. Does it have InfoLight?
Yes. InfoLight indicates that the dishwasher is operating by shining below the handle.
39. Does it have child-lock button suspension?
No. The model specification lists Child Lock button suspension as “No.”
40. What is the SHP78CM4N’s warranty?
The published U.S. warranty information provides one year of limited parts-and-labor coverage for the entire appliance, additional limited parts-only coverage for certain electronics and racks from years two through five, and specified lifetime rust-through coverage.
41. Does Bosch provide replacement parts?
Yes. Bosch provides model-specific replacement-part resources and service documentation for the SHP78CM4N.
42. Is the SHP78CM4N the same as the SHP78CM6N?
No. SHP78CM4N is brushed black steel anti-fingerprint, while SHP78CM6N is the black version.
43. Is the SHP78CM4N the same as the SHP78CM2N?
They are related 800 Series pocket-handle models, but SHP78CM2N is white while SHP78CM4N is brushed black steel anti-fingerprint.
44. Is SHP78CM4N the same as SHX78CM4N?
No. SHP78CM4N is the pocket-handle version, while SHX78CM4N uses a bar-handle configuration.
45. Is the SHP78CM4N good for plastic containers?
CrystalDry is specifically designed to improve drying performance, including plastics. Individual results depend on the type and shape of the plastic item.
46. Is it suitable for large families?
Its 16-place-setting capacity and three-rack design make it suitable for substantial household loads.
47. Is it suitable for people who cook frequently?
The PowerControl system is specifically designed to target heavily soiled lower-rack dishes, making the model relevant to households that regularly wash cookware.
48. Is it good for an open-plan kitchen?
The 42 dBA noise specification makes quiet operation one of the model’s central characteristics, which can be useful in open-plan kitchens.
49. Is the SHP78CM4N a premium dishwasher?
Yes. Its current U.S. listed price of $1,549 and feature package place it in the premium portion of the dishwasher market.
50. What is the biggest reason to consider the SHP78CM4N?
The strongest reasons are its combination of CrystalDry, PowerControl, flexible three-rack loading, 42 dBA operation and Home Connect.
Conclusion
The Bosch 800 Series SHP78CM4N is a feature-rich 24-inch dishwasher designed around several practical household requirements rather than one isolated technology.
Its most significant features are CrystalDry, PrecisionWash with PowerControl, the Flexible 3rd Rack, RackMatic, EasyGlide, 42 dBA operation and Home Connect.
CrystalDry is particularly important for households that regularly wash plastic containers, while PowerControl is aimed at heavily soiled dishes in the bottom rack. The three-rack layout gives users more flexibility when handling utensils, ramekins, plates, glasses and cookware.
The 42 dBA specification makes noise another major part of the appliance’s design, while the stainless-steel tub, AquaStop system and NSF-certified sanitize option add further functionality.
The efficiency figures are also clearly documented. At 3.2 gallons per cycle and 240 kWh per year, the SHP78CM4N sits at the current ENERGY STAR qualification limits for standard-size dishwashers.
The biggest considerations before buying are the premium $1,549 U.S. price, lack of an integrated water softener and North American 120 V/60 Hz electrical specification.
For U.S. and Canadian households seeking a premium 24-inch dishwasher with strong emphasis on drying, quiet operation, flexible loading and targeted cleaning, the SHP78CM4N provides a comprehensive set of documented features. UK buyers should instead use the model as a reference for the technology and choose a Bosch equivalent designed specifically for the UK’s electrical and regional requirements.
The key takeaway is that the SHP78CM4N is not simply about having more features. Its strongest proposition is the way those features address everyday dishwasher problems: wet plastics, difficult cookware, limited rack space, dishwasher noise and the inconvenience of repeatedly selecting specialized programs.