The Bosch SHX878ZD5N 800 Series dishwasher is a premium 24-inch built-in dishwasher designed around quiet operation, flexible loading, sensor-controlled cleaning and advanced drying. It belongs to the 800 Series DLX family and combines a stainless steel interior with a stainless steel exterior, a bar handle, a flexible third rack, RackMatic upper-rack adjustment, PrecisionWash cleaning technology and CrystalDry drying.

The SHX878ZD5N is particularly interesting because it sits in a generation of Bosch dishwashers that emphasized practical premium features rather than simply adding more electronic controls. Its specification includes 42 dBA operation, 16 place settings, six wash programs, six options, CrystalDry, a flexible third rack, RackMatic, five-level washing, a concealed heating element, 24/7 AquaStop leak protection and InfoLight.

One important point should be understood before considering this dishwasher: the SHX878ZD5N is no longer a current U.S. product. The manufacturer now identifies the model as no longer available, although support pages remain available for several model revisions and continue to provide documentation, specifications, manuals and parts information.

That makes the SHX878ZD5N especially relevant for people who already own the dishwasher, are researching a used or remaining-stock appliance, or are comparing its technology with newer Bosch models.

Bosch SHX878ZD5N Specifications at a Glance

Feature	Bosch SHX878ZD5N
Series	800 Series DLX
Model	SHX878ZD5N
Type	Fully integrated built-in dishwasher
Handle	Bar handle
Exterior	Stainless steel
Interior	Stainless steel
Width	23 9/16 inches
Height	33 7/8 inches
Depth	23 3/4 inches
Required cutout	Approximately 33 7/8 × 23 5/8 × 24 inches
Capacity	16 place settings
Noise	42 dBA
Wash programs	6
Options	6
Third rack	Flexible 3rd Rack
Upper rack	RackMatic
Cleaning system	PrecisionWash
Drying system	CrystalDry
Leak protection	24/7 AquaStop
Sanitize	NSF-certified sanitize option
InfoLight	Yes
Delay start	24 hours
Water softener	No
Water consumption	3.5 gallons/cycle
Annual water consumption	About 624 gallons
Annual energy consumption	269 kWh
ENERGY STAR	Historical model documentation identifies qualification
Electrical	120 V / 60 Hz
Power	1,440 W
Minimum water pressure	14 psi
Place settings	16
Approximate net weight	102 lb
Current U.S. status	No longer available

What Is the Bosch SHX878ZD5N?

The SHX878ZD5N is a 24-inch Bosch 800 Series DLX dishwasher with a fully integrated control arrangement and exterior bar handle.

The model was designed for homeowners who wanted a high-capacity dishwasher that could operate quietly enough for open kitchens while also offering premium loading flexibility and improved drying.

Its most important technologies are:

PrecisionWash
CrystalDry
Flexible 3rd Rack
RackMatic
AquaStop
InfoLight
Five-level washing
Stainless steel tub
Touch controls
Multiple wash programs
Multiple wash options

Unlike some newer connected appliances, this particular model should not automatically be assumed to have smartphone connectivity. The exact model specification is the appropriate reference when determining which functions belong to the SHX878ZD5N.

Design and Appearance

The SHX878ZD5N has a traditional premium built-in dishwasher appearance with a stainless steel exterior and bar handle.

Its controls are integrated into the top edge of the door, keeping the front relatively clean when the dishwasher is closed.

This design is useful for modern kitchens where the dishwasher is intended to look like another built-in cabinet appliance rather than having a large visible control panel.

The bar handle also provides a conventional grip that many users may find easier when opening a fully loaded dishwasher.

The stainless steel exterior is practical for a busy kitchen, although stainless steel still benefits from regular cleaning to remove fingerprints, water marks and food residue.

Fully Integrated Control Design

The SHX878ZD5N places its primary controls along the upper edge of the door.

This means the controls are largely hidden when the dishwasher is closed.

That creates two practical advantages.

First, the front of the dishwasher remains visually clean.

Second, the controls are less likely to be accidentally pressed during normal activity around the kitchen.

However, this should not be confused with a dedicated child-lock system. The model specification does not identify ChildLock as one of the principal features.

The best practice is still to teach children not to operate the dishwasher and to follow the safety instructions in the operating manual.

Stainless Steel Tub

The dishwasher uses a stainless steel interior tub.

A stainless steel tub is appropriate for an appliance exposed to repeated cycles of hot water, detergent, food residue and temperature changes.

The interior is also designed around the rack system rather than a simple two-rack layout.

The 16-place-setting capacity means that the dishwasher is capable of handling substantial household loads, although the actual useful capacity depends heavily on how the racks are configured and how efficiently dishes are loaded.

A 16-place-setting specification does not mean that every combination of cookware will fit simultaneously.

16 Place Settings: What Does That Mean in Real Life?

The SHX878ZD5N is rated for 16 place settings.

This makes it appropriate for:

Families
Large households
Frequent entertainers
Homes that accumulate dishes throughout the day
People who prefer running one large load instead of several small loads

The flexible rack arrangement also allows users to adapt the interior depending on what they are washing.

For example, one load may contain mostly dinner plates and bowls, while another may contain large cookware and serving utensils.

The ability to change rack positions becomes more important as the size and shape of the dishes change.

Flexible Third Rack

One of the major advantages of the SHX878ZD5N is its Flexible 3rd Rack.

The third rack provides a separate loading level for utensils, flatware and other relatively shallow items.

Bosch states that the flexible third rack has fold-down sides and provides approximately 30% more loading area compared with a Bosch dishwasher equipped with two racks.

This additional loading space can make a meaningful difference in everyday use.

Instead of putting every utensil into the traditional silverware basket, users can move many utensils to the uppermost rack.

That leaves additional room below for plates, bowls and cookware.

What Can Go in the Third Rack?

The third rack is particularly useful for:

Forks
Knives
Spoons
Serving utensils
Spatulas
Measuring spoons
Small kitchen tools
Chopsticks
Ramekins
Other shallow dishwasher-safe objects

However, the third rack should not be treated as an unlimited storage shelf.

Tall objects can interfere with the rack above or with the dishwasher door.

Loading should always allow the spray arms to rotate freely.

RackMatic Adjustable Upper Rack

The SHX878ZD5N includes RackMatic upper-rack adjustment.

The system provides three height adjustments and multiple possible rack positions.

This is one of the most useful features for people who regularly wash different types of dishes.

For example, a household might need extra space beneath the upper rack when washing:

Large dinner plates
Serving platters
Tall pots
Mixing bowls

On another day, the user might lower the upper rack to create additional space for tall glasses or cups.

Instead of treating the dishwasher’s interior as a fixed arrangement, RackMatic allows the user to modify it according to the load.

Flexibility Is More Important Than Capacity Alone

Dishwasher capacity is often marketed using place-setting numbers, but rack flexibility can be just as important.

A dishwasher with a large nominal capacity can still be frustrating if the racks are poorly configured.

The SHX878ZD5N addresses this with:

Flexible third rack
RackMatic upper rack
Foldable rack tines
Multiple loading areas
Adjustable rack geometry

This makes it easier to adapt the interior to different household loads.

Cleaning Performance and PrecisionWash

The SHX878ZD5N uses PrecisionWash.

The system combines sensors with targeted spray action to monitor the washing process and adjust operation.

The goal is to avoid treating every load exactly the same.

A lightly soiled load does not necessarily need the same treatment as a heavily soiled cookware load.

The dishwasher also uses a five-level wash system, giving spray coverage at multiple levels inside the tub.

This is important because a dishwasher’s cleaning performance depends heavily on whether water can reach the dirty surfaces.

How PrecisionWash Works in Everyday Use

Sensor-controlled cleaning is particularly useful for mixed loads.

Imagine a dishwasher containing:

Plates with normal food residue
A few heavily soiled bowls
Glasses
Cutlery
Lightly soiled cups

The dishwasher can monitor conditions during the cycle rather than relying solely on a fixed cleaning pattern.

This can help balance cleaning performance and resource use.

However, sensors cannot overcome poor loading.

If a large pan blocks the spray arm, a bowl is positioned incorrectly or plates are pressed tightly against one another, cleaning performance can suffer.

Five-Level Wash System

The five-level washing system helps distribute water throughout the dishwasher.

This is especially important in a three-rack dishwasher because there are more loading areas than in a traditional two-rack design.

The goal is to ensure that water reaches different sections of the load rather than concentrating washing action in only one part of the tub.

Correct loading remains essential.

The spray arms should always be able to rotate freely.

Wash Programs

The SHX878ZD5N has six wash programs.

The documented program family includes:

Heavy
Auto
Eco
Normal
Speed60
Rinse & Hold

Each serves a different purpose.

Heavy Wash

Heavy is intended for more difficult loads.

It is useful for:

Pots
Pans
Dried food
Heavily soiled plates
Cookware
Difficult food residue

A heavy cycle should not necessarily be used for every load.

If everyday dishes are lightly soiled, an automatic or normal program may be sufficient.

Auto Wash

Auto is useful for mixed household loads.

Instead of requiring the homeowner to determine exactly how intensive the washing should be, the dishwasher uses sensor information to manage the cycle.

This can make Auto a convenient everyday choice.

It is particularly useful when the dishwasher contains a mixture of lightly and moderately soiled dishes.

Eco Wash

Eco is designed around resource-conscious operation.

An important point about efficient dishwasher operation is that a lower-resource cycle can take longer.

Longer cycle time does not automatically mean greater energy use.

Dishwashers can use lower temperatures or lower resource intensity over a longer period to reduce overall consumption.

Normal Wash

Normal is intended for typical everyday dish loads.

It is an appropriate choice when the dishes contain ordinary food residue rather than extremely difficult baked-on soil.

Loading still matters.

Food-covered surfaces should face the spray action, while large cookware should not block other dishes.

Speed60

Speed60 is designed for users who need dishes cleaned relatively quickly.

It is useful when dishes are needed sooner than they would be after a standard long cycle.

However, users should not expect a quick cycle to provide exactly the same treatment as a heavy-duty cycle on extremely baked-on cookware.

Speed60 is better viewed as a convenience cycle than as a replacement for heavy washing.

Rinse & Hold

Rinse & Hold is useful when the dishwasher is not yet full but the dishes need to be rinsed.

This can help prevent food residue from drying onto dishes while waiting for a complete load.

For households that run the dishwasher once per day, this can be useful when dishes accumulate throughout the day.

CrystalDry: The Major SHX878ZD5N Feature

If there is one technology that distinguishes this dishwasher from many conventional machines, it is CrystalDry.

Bosch designed CrystalDry to transform moisture into heat and improve the drying of dishes, including plastics.

Manufacturer testing associated with the technology reports approximately 60% greater drying performance on an aggregate combined household load compared with Bosch dishwashers using PureDry.

The manufacturer also states that drying results vary according to dish type.

That qualification is important.

Why Plastic Is Difficult to Dry

Plastic behaves differently from glass, ceramic and metal.

Plastic surfaces do not retain heat in the same way, and water droplets can remain on them after the main drying process.

That is why someone can open a dishwasher and find:

Dry plates
Dry glasses
Dry metal utensils
Wet plastic containers

CrystalDry is designed to address this problem.

For households that use many reusable food-storage containers, the feature can be particularly useful.

Does CrystalDry Make Everything Completely Dry?

No dishwasher should be expected to make every item completely dry under every possible condition.

The final result depends on:

Material
Shape
Position
Amount of water
Cycle
Rinse aid
Loading
Ambient conditions

CrystalDry is designed to improve drying performance rather than guarantee that every plastic lid will be completely free of moisture.

Extra Dry

The dishwasher includes an Extra Dry option.

This provides additional drying capability when the normal drying process is not enough.

It can be useful for:

Plastic containers
Plastic lids
Cups
Utensils
Items with recessed surfaces

If maximum efficiency is the priority, users may not need Extra Dry on every cycle.

Sanitize Option

The SHX878ZD5N includes an NSF-certified sanitize option.

The option raises the final rinse temperature and is designed for situations where sanitizing performance is desired.

Potential uses include appropriate dishwasher-safe:

Kitchen utensils
Cutting boards
Dishes
Baby-related items
Food preparation equipment

Sanitize should not be confused with medical sterilization.

It is a residential dishwasher sanitizing function rather than a replacement for professional sterilization equipment.

Noise Level: 42 dBA

The SHX878ZD5N has a rated sound level of 42 dBA.

This is one of the model’s most important everyday advantages.

A quiet dishwasher is particularly useful in:

Open-plan kitchens
Apartments
Small homes
Homes where the kitchen is next to the living room
Homes where the dishwasher runs during meals
Homes where people work from home

At 42 dBA, the dishwasher is designed to operate quietly enough that users may rely on the InfoLight to know that it is running.

Why Dishwasher Noise Matters

Dishwasher noise can be more noticeable than expected because the appliance may operate for several hours.

A loud dishwasher can interfere with:

Conversation
Television
Work
Sleep
Family activities

A 42 dBA model is therefore particularly appropriate for kitchens that are not separated from living areas by walls.

However, sound ratings do not mean that every noise disappears.

Filling and draining can still produce plumbing sounds, and cookware can sometimes make noise if objects touch one another during washing.

InfoLight

The SHX878ZD5N includes InfoLight.

A small light is projected onto the floor while the dishwasher is operating.

This is particularly useful because the dishwasher is so quiet.

Without a visible indicator, users may open the dishwasher because they do not realize a cycle is still running.

The projected light provides a simple status signal without requiring a large display on the front.

AquaStop Leak Protection

The SHX878ZD5N includes 24/7 AquaStop leak protection.

The system is designed to detect certain leak conditions and respond by stopping operation and pumping out water.

This is an important safety feature because dishwasher leaks can cause damage to:

Cabinets
Flooring
Subfloors
Adjacent appliances
Kitchen structures

AquaStop should still be considered one layer of protection rather than a replacement for correct installation.

Installation Quality Still Matters

Even a dishwasher equipped with leak protection should be installed correctly.

The water connection, drain connection and electrical supply must comply with the applicable installation instructions and local codes.

A poorly installed drain hose, incorrectly connected water supply or unsuitable electrical connection can create problems regardless of the dishwasher’s safety technology.

Water Softener

The SHX878ZD5N does not have a built-in water softener.

This matters most in areas with hard water.

Hard water can contribute to:

White mineral deposits
Cloudy glassware
Scale
Spotting
Mineral buildup
Deposits around internal components

People living in hard-water areas should pay particular attention to detergent, rinse aid and periodic dishwasher cleaning.

Where household water hardness is severe, a separate water-softening solution may be appropriate.

Rinse Aid

Rinse aid is particularly useful when the goal is to improve drying and reduce spotting.

It helps water drain from dish surfaces more effectively instead of remaining as large droplets.

This is useful for:

Glassware
Stainless steel
Ceramic dishes
Plastic containers

If a dishwasher is producing excessive spots or poor drying, the rinse-aid setting should be one of the first things checked.

Detergent

The dishwasher is designed for automatic dishwasher detergent rather than ordinary dish soap.

Dishwasher detergent is formulated for the mechanical washing environment inside an automatic dishwasher.

Using ordinary hand-washing dish soap can cause excessive sudsing and potentially create operational problems.

Correct detergent quantity also matters.

More detergent does not automatically mean cleaner dishes.

Loading the SHX878ZD5N Correctly

The SHX878ZD5N has sophisticated cleaning technology, but loading remains critical.

A good loading routine includes:

Scrape away large pieces of food.
Do not stack plates directly against each other.
Face dirty surfaces toward spray action.
Keep the spray arms unobstructed.
Put utensils in the third rack or silverware basket appropriately.
Place plastics where the drying system can work effectively.
Avoid blocking the detergent dispenser.
Adjust RackMatic when additional vertical clearance is needed.
Fold down tines when large cookware requires more space.
Check that every rack can move freely before starting.

Can Pots and Pans Go in the SHX878ZD5N?

Dishwasher-safe pots and pans can be washed in the dishwasher.

Large cookware should be positioned so it does not block:

Spray arms
Detergent dispenser
Other dishes
Rack movement

Cookware with large flat surfaces can be particularly problematic if placed directly in front of spray jets.

Plastic Items

Dishwasher-safe plastic items can be washed in the SHX878ZD5N.

The CrystalDry system is particularly relevant for plastics because they can be difficult to dry.

However, users should always check the manufacturer’s instructions for each plastic item.

Not every plastic product is dishwasher-safe.

Energy Efficiency

The SHX878ZD5N’s published specification lists:

269 kWh annual energy consumption
3.5 gallons per cycle
Approximately 624 gallons annual water consumption
Tier 1 energy-efficiency classification

Historical documentation identifies the model as ENERGY STAR qualified under the applicable standards of its production period.

However, this needs to be distinguished from today’s ENERGY STAR criteria.

Current ENERGY STAR requirements for standard residential dishwashers are 240 kWh/year or less and 3.2 gallons/cycle or less.

Therefore, the SHX878ZD5N’s historical qualification should not be interpreted as meaning that its 269 kWh/year and 3.5 gallons/cycle figures meet today’s criteria.

Water Consumption

At approximately 3.5 gallons per cycle, the SHX878ZD5N uses considerably less water than many older dishwasher designs.

Actual household water consumption depends on:

Number of cycles
Cycle selection
Options
Load size
Water conditions
Household usage patterns

A household that runs the dishwasher every day will naturally use more water annually than one that runs it several times per week.

Running a properly filled dishwasher rather than repeatedly washing partial loads can also improve resource efficiency.

Is 269 kWh per Year Good?

The answer depends on what it is being compared with.

For its generation, 269 kWh/year was consistent with the model’s ENERGY STAR qualification and efficiency classification.

However, today’s ENERGY STAR threshold for standard dishwashers is lower.

Therefore, it is more accurate to describe the SHX878ZD5N as a relatively efficient dishwasher from its generation rather than claiming that its published energy figure represents the latest level of efficiency.

Electrical Requirements

The SHX878ZD5N is a North American dishwasher.

Its specification calls for:

120 volts
60 Hz
1,440 watts
12-amp protection

The model also has a listed 67-inch power cord.

These specifications are important when installing or relocating the appliance.

Electrical work should follow local regulations and the manufacturer’s installation instructions.

Is the SHX878ZD5N Suitable for the USA?

Yes.

The model was designed for the North American market and its 120 V/60 Hz electrical specification is appropriate for the U.S. electrical environment when correctly installed.

The model also has U.S.-specific manufacturer documentation, installation instructions and service information.

Is the SHX878ZD5N Suitable for Canada?

The model belongs to the North American Bosch dishwasher family and uses the same fundamental 120 V/60 Hz electrical specification.

Canadian installation must still comply with applicable provincial and local electrical and plumbing requirements.

Canadian buyers should also verify parts, service and warranty availability because this is now a discontinued model.

Can the SHX878ZD5N Be Installed in the UK?

This requires particular caution.

The SHX878ZD5N is specified for 120 V and 60 Hz.

UK domestic electricity is based on approximately 230 V and 50 Hz.

Therefore, the SHX878ZD5N is not a normal UK plug-and-play dishwasher.

A simple plug adapter does not solve the voltage and frequency difference.

Anyone considering importing this model into the UK would need professional advice regarding electrical compatibility, appliance certification, installation requirements and local regulations.

For most UK installations, a dishwasher specifically manufactured for the UK electrical environment is the more straightforward approach.

Installation Dimensions

The published dimensions are approximately:

Height: 33 7/8 inches

Width: 23 9/16 inches

Depth: 23 3/4 inches

The required cabinet opening is approximately:

33 7/8 inches high × 23 5/8 inches wide × 24 inches deep.

Cabinet dimensions should always be checked against the actual installation instructions before installation.

Do not rely solely on a retailer’s abbreviated dimensions.

Drain Hose Requirements

The documented drain hose is approximately 79 inches long.

It can be extended with an approved extension kit to approximately 155 3/4 inches.

The installation documentation also specifies that a section of the drain hose should be raised between approximately 33 and 43 inches above the cabinet floor.

This high-loop arrangement is important for proper drainage and preventing unwanted backflow conditions.

Plumbing installations vary, so local plumbing requirements should also be followed.

Maintenance

The SHX878ZD5N is not a maintenance-free appliance.

Regular maintenance can help preserve cleaning and drying performance.

Clean the Filter

The filter should be inspected regularly.

Food particles can accumulate and eventually interfere with water circulation or contribute to odor.

Check the Spray Arms

Spray-arm openings should be checked for food particles and mineral deposits.

Restricted openings can reduce water coverage.

Clean the Door Seal

The door gasket should be inspected for food residue.

Keeping the seal clean also helps maintain proper door sealing.

Use Rinse Aid

Maintain the rinse-aid supply when appropriate.

Clean the Interior

Periodic cleaning can help control mineral deposits, grease and residue.

Inspect the Drain Area

If standing water remains after a cycle, check the filter, drain connection, hose routing and household drain system before assuming the dishwasher’s main pump has failed.

Common SHX878ZD5N Problems and What They May Mean

Dishes Are Wet

Possible causes include:

Plastic items
Low rinse-aid setting
Poor loading
Cycle selection
Extra Dry not selected
Blocked drainage
Incorrect installation

CrystalDry improves drying but does not guarantee every item will be completely dry.

Glasses Have White Spots

Possible causes include:

Hard water
Rinse-aid settings
Detergent concentration
Mineral deposits
Interior buildup

Hard-water conditions can be particularly noticeable on glassware.

Food Remains on Dishes

Check:

Filter
Spray arms
Detergent
Loading
Water temperature
Cycle selection
Spray-arm clearance

Large cookware should never prevent the spray arms from rotating.

Dishwasher Smells

Possible causes include:

Food residue
Dirty filter
Standing water
Drainage problems
Interior buildup

Regular maintenance can help prevent persistent odors.

Reliability and Long-Term Ownership

The SHX878ZD5N contains several features designed for long-term household use, including a stainless steel tub, concealed heating element, adjustable racks and leak protection.

However, features alone cannot establish a dishwasher’s actual lifespan.

Long-term performance depends on:

Installation
Water quality
Usage frequency
Maintenance
Detergent
Hard-water exposure
Electrical conditions
Service
Replacement parts

Because the model is discontinued, prospective buyers should pay particular attention to service and parts availability.

The manufacturer still provides support pages for multiple SHX878ZD5N revisions, including documentation and replacement-parts resources.

Warranty Considerations

Historical warranty documentation for Bosch dishwashers provides limited coverage for the appliance and additional provisions for certain components.

The exact warranty applicable to a particular SHX878ZD5N depends on the purchase date, region, original documentation and warranty terms applicable at the time.

This becomes particularly important when purchasing a discontinued unit.

A used appliance should not automatically be assumed to carry the same warranty as a newly purchased dishwasher.

Does the SHX878ZD5N Have Wi-Fi?

The exact model documentation does not identify Home Connect as a standard feature of the SHX878ZD5N.

This is important because newer Bosch dishwashers may have connectivity features that are not present on this model.

Consumers should not assume that every Bosch 800 Series dishwasher is a connected dishwasher.

The exact model number should always be checked.

Does It Have a Child Lock?

The model-specific specification does not list ChildLock as a standard feature.

The hidden controls provide some protection against accidental interaction when the door is closed, but this should not be treated as equivalent to a dedicated child-lock function.

Is the SHX878ZD5N Good for an Open Kitchen?

Yes, its 42 dBA sound rating makes it particularly suitable for open-plan kitchens.

A dishwasher located directly next to a living room can operate without becoming the dominant sound in the room.

The InfoLight is also useful because the dishwasher can be difficult to hear while operating.

Is the SHX878ZD5N Good for Families?

The 16-place-setting capacity is well suited to family use.

The third rack also helps households handle larger quantities of:

Cutlery
Utensils
Plates
Bowls
Cups
Serving items

Families that regularly wash large pots and pans should take advantage of the adjustable rack system.

Is the SHX878ZD5N Good for Plastic Containers?

This is one of the areas where the dishwasher’s CrystalDry technology becomes particularly useful.

Plastic containers are often among the wettest items after a dishwasher cycle.

CrystalDry was designed specifically to improve this aspect of drying.

For households that regularly use reusable plastic storage containers, this can be an important everyday advantage.

SHX878ZD5N Pros

1. 42 dBA Operation

The low sound rating is ideal for open kitchens and apartments.

2. CrystalDry

Improves drying performance and specifically addresses the difficulty of drying plastics.

3. Flexible Third Rack

Adds useful space for utensils and flat items.

4. RackMatic

Allows the upper rack to be adjusted according to the load.

5. 16 Place Settings

Provides substantial capacity for families and larger households.

6. PrecisionWash

Uses sensors and targeted washing to manage cleaning performance.

7. Stainless Steel Interior

Provides a premium tub construction suitable for repeated exposure to hot water and detergent.

8. AquaStop

Adds leak-protection capability.

9. InfoLight

Provides a useful visual indication that the dishwasher is operating.

10. Six Programs and Six Options

Provides considerable flexibility for different types of loads.

SHX878ZD5N Cons

1. Discontinued

The manufacturer currently identifies the model as no longer available in the U.S.

2. No Built-In Water Softener

Hard-water households need to manage mineral buildup separately.

3. Older Energy Specification

Its 269 kWh/year and 3.5 gallons/cycle figures were associated with earlier ENERGY STAR requirements and exceed today’s ENERGY STAR limits.

4. No Built-In Connectivity Listed

It should not be treated as equivalent to newer connected Bosch dishwashers.

5. North American Electrical System

The 120 V/60 Hz specification makes it unsuitable for straightforward UK installation.

Bosch SHX878ZD5N vs Newer Bosch 800 Series Models

A major issue when researching discontinued Bosch dishwashers is assuming that a newer model with the same “800 Series” label has exactly the same technology.

It does not.

Bosch has changed:

Rack configurations
Connectivity
Controls
Drying systems
Energy specifications
Interior layouts
Cycle selections
Sensor systems

Therefore, anyone replacing an SHX878ZD5N should compare exact model numbers rather than simply comparing “800 Series” against “800 Series.”

The SHX878ZD5N’s documented specification is what determines its actual capabilities.

Is the Bosch SHX878ZD5N Worth Buying Used?

The answer depends heavily on condition and price.

Because the model is discontinued, a used-unit buyer should inspect:

Door operation
Rack condition
Third rack
Spray arms
Filter
Tub
Door seal
Drain performance
Drying performance
Error history
Water leakage
Electrical connection
Availability of replacement parts

A demonstration unit that has been maintained properly can be very different from a heavily used appliance with years of hard-water exposure.

What Should You Check Before Buying One?

Before purchasing an SHX878ZD5N, verify the exact model number on the appliance.

Also check the revision number if available.

Then inspect:

Exterior condition
Interior tub
Rack rails
Third rack
Spray arms
Door gasket
Filter
Detergent dispenser
CrystalDry operation
Drainage
AquaStop components
Electrical compatibility
Installation dimensions
Warranty status
Parts availability

For a used appliance, these practical checks can be more important than the original retail feature list.

Final Review: Bosch 800 Series SHX878ZD5N

The Bosch SHX878ZD5N 800 Series DLX dishwasher is a premium dishwasher from a generation that focused heavily on the fundamentals of good dishwasher ownership: quiet operation, effective cleaning, flexible loading and improved drying.

Its 42 dBA sound level makes it especially attractive for open kitchens and households that want to run the dishwasher without creating significant background noise.

The Flexible 3rd Rack is another major advantage. It gives users a dedicated space for utensils and flat items while freeing lower-rack capacity for plates and cookware.

RackMatic and the flexible tines further increase loading versatility.

However, the most distinctive technology is CrystalDry.

Drying is one of the biggest differences between dishwasher models, especially when plastic containers are involved. CrystalDry was specifically designed to improve drying performance and can make a meaningful difference for households that regularly wash plastics.

The SHX878ZD5N also combines CrystalDry with PrecisionWash, five-level washing, six cycles and six options, giving the appliance a considerable range of operating modes.

The 16-place-setting capacity makes it suitable for families and larger households, while the stainless steel tub and concealed heating element contribute to its premium construction.

The main disadvantages today are different from those that mattered when the dishwasher was originally sold.

The model is now discontinued, meaning buyers need to consider parts, service and warranty status.

Its published 269 kWh/year and 3.5 gallons/cycle figures also need to be interpreted historically. They were associated with the model’s production-era efficiency requirements, but current ENERGY STAR criteria are stricter.

The model also lacks a built-in water softener, which is worth considering in hard-water regions.

For UK readers, the biggest issue is electrical compatibility. The SHX878ZD5N is a 120 V/60 Hz North American appliance, whereas UK domestic electricity is approximately 230 V/50 Hz. It should therefore not be treated as a normal UK plug-and-play dishwasher.

For USA and Canadian users, the model is much more naturally suited to its intended electrical environment.

Overall, the SHX878ZD5N remains a technically interesting Bosch 800 Series dishwasher because it combines a quiet 42 dBA design with CrystalDry, PrecisionWash, a flexible third rack, adjustable racks, stainless steel construction and AquaStop protection.

For existing owners, understanding these systems can help with loading, maintenance and troubleshooting. For used-appliance buyers, the most important considerations are the actual condition of the unit, service history, parts availability, electrical compatibility and asking price.

Frequently Asked Questions About the Bosch SHX878ZD5N

1. Is the Bosch SHX878ZD5N a good dishwasher?

The model has a strong feature set including 42 dBA operation, CrystalDry, PrecisionWash, a flexible third rack, RackMatic, stainless steel construction and AquaStop.

2. Is the SHX878ZD5N discontinued?

Yes. The current U.S. product listing identifies it as no longer available.

3. How quiet is the SHX878ZD5N?

It is rated at 42 dBA.

4. Does the SHX878ZD5N have CrystalDry?

Yes. CrystalDry is one of its main drying technologies.

5. Does CrystalDry dry plastic?

It is specifically designed to improve drying performance on plastics as well as other dish materials.

6. How many place settings does it hold?

It is rated for 16 place settings.

7. Does it have a third rack?

Yes. It has a Flexible 3rd Rack with fold-down sides.

8. Does it have RackMatic?

Yes. RackMatic allows the upper rack to be adjusted to accommodate different loads.

9. Does it have PrecisionWash?

Yes. PrecisionWash is part of the model’s cleaning system.

10. Does it have AquaStop?

Yes. The model includes 24/7 AquaStop leak protection.

11. Does it have a water softener?

No. The model specification identifies the water softener as not included.

12. How much water does it use?

The published specification lists approximately 3.5 gallons per cycle.

13. How much energy does it use?

The published annual energy consumption is approximately 269 kWh.

14. Is it ENERGY STAR rated?

Historical model documentation identifies it as ENERGY STAR qualified under the standards applicable during its production period. Current ENERGY STAR criteria are stricter than those historical specifications.

15. Does it have a sanitize cycle?

Yes. It has an NSF-certified sanitize option.

16. Does it have an Extra Dry option?

Yes. Extra Dry is one of the available options.

17. Does it have a delay start?

Yes. The dishwasher has a 24-hour delay-start function.

18. Does it have InfoLight?

Yes. InfoLight projects a light onto the floor while the dishwasher is operating.

19. Does it have a stainless steel tub?

Yes.

20. Is the SHX878ZD5N a 24-inch dishwasher?

Yes. It is a 24-inch class built-in dishwasher.

21. What is its actual width?

The published appliance width is approximately 23 9/16 inches.

22. What is its height?

Approximately 33 7/8 inches.

23. What is its depth?

Approximately 23 3/4 inches.

24. What size cabinet opening does it require?

The documented cutout is approximately 33 7/8 × 23 5/8 × 24 inches.

25. Does it require 120 volts?

Yes. The model is specified for 120 V and 60 Hz.

26. Can it be installed in the UK?

It is not a normal UK plug-and-play dishwasher because the model is designed for 120 V/60 Hz North American electricity.

27. Can it be used in Canada?

Yes, its electrical specification is compatible with the North American market, subject to local installation requirements.

28. Does it have Wi-Fi?

The exact SHX878ZD5N documentation does not identify built-in Home Connect connectivity as a feature.

29. Does it have a child lock?

The model specification does not list ChildLock as a feature.

30. Is it good for hard water?

It can operate in hard-water areas, but it does not have an integrated water softener.

31. Should I use rinse aid?

Rinse aid can help reduce spotting and improve drying.

32. Can I wash plastic containers?

Yes, if they are marked dishwasher-safe. CrystalDry is specifically intended to improve drying performance on plastics.

33. Can I wash pots and pans?

Dishwasher-safe cookware can be washed, provided it is loaded correctly and does not block the spray arms.

34. What is Speed60?

Speed60 is the model’s faster washing program for situations where dishes are needed sooner.

35. Is Speed60 suitable for heavily baked-on food?

For extremely difficult soil, a heavier and more intensive cycle may be more appropriate.

36. Why are my dishes still wet?

Check rinse aid, loading, cycle selection and drying options. Plastic items are naturally more difficult to dry.

37. Why are my glasses cloudy?

Hard water, mineral deposits, detergent concentration and rinse-aid settings can contribute to cloudy or spotted glassware.

38. Why are dishes coming out dirty?

Check the filter, spray arms, detergent, loading arrangement and cycle selection.

39. Why does the dishwasher smell?

Food residue, filter buildup, standing water and drainage problems can cause odors.

40. Does the third rack replace the silverware basket?

The third rack provides additional utensil space, but the dishwasher can also use a conventional silverware basket.

41. Is the dishwasher good for large families?

Its 16-place-setting capacity and flexible third rack make it suitable for substantial household loads.

42. Is it good for an open kitchen?

Yes. The 42 dBA sound rating makes it particularly suitable for open-plan kitchens.

43. Is CrystalDry worth having?

It can be particularly valuable for households that frequently wash plastic containers and lids.

44. Is the SHX878ZD5N reliable?

The model has a substantial feature and construction package, but actual reliability depends on installation, maintenance, water quality, usage and service. A feature list alone cannot establish a specific lifespan.

45. Can I still get replacement parts?

Manufacturer support pages continue to provide parts and documentation for multiple SHX878ZD5N revisions, although availability varies by individual component.

46. Does the dishwasher have a stainless steel heating element?

The model specification identifies a concealed water-heating element.

47. What is its power rating?

The published specification lists 1,440 watts.

48. What is the minimum water pressure?

The published minimum water pressure is 14 psi.

49. How long is the drain hose?

The documented drain hose is approximately 79 inches and can be extended using the approved extension system.

50. Does it have adjustable feet?

Yes.

51. Does the model have a bar handle?

Yes. SHX878ZD5N is the stainless steel bar-handle configuration.

52. Is it panel-ready?

No. It is a finished stainless steel dishwasher rather than a custom-panel model.

53. Does it have a concealed control panel?

Yes. The controls are located along the top edge of the door.

54. Is the dishwasher completely silent?

No. 42 dBA is very quiet, but filling, draining and movement of dishes can still produce audible sounds.

55. Can it be run overnight?

Its 42 dBA sound rating makes overnight operation practical for many households, although plumbing sounds may still be noticeable.

56. Does AquaStop prevent every possible leak?

No protection system eliminates every possible plumbing problem. Proper installation and inspection remain necessary.

57. Does it need regular maintenance?

Yes. Filters, spray arms, seals, detergent areas and the interior should be maintained according to the operating instructions.

58. Should I pre-rinse dishes?

Large food particles should be scraped away, but unnecessary running-water pre-rinsing wastes water.

59. Does the dishwasher have a self-cleaning system?

It has filtration and sensor-based washing technology, but the owner still needs to inspect and clean the dishwasher according to the maintenance instructions.

60. Is the SHX878ZD5N still worth considering?

For an existing owner, it remains a capable dishwasher. For someone buying one today, the discontinued status means condition, price, parts availability, warranty and electrical compatibility should all be considered carefully.

61. What is the biggest advantage of the SHX878ZD5N?

Its combination of 42 dBA quiet operation, CrystalDry drying, flexible third-rack loading and adjustable racks.

62. What is its biggest disadvantage today?

Its discontinued status and older efficiency specification are the main considerations for someone shopping for one now.

63. Should I compare it with a newer Bosch 800 Series model?

Yes. Newer models can differ substantially in connectivity, rack configuration, energy consumption, drying technology and controls.

64. Is the SHX878ZD5N suitable for an apartment?

Its low noise rating makes it well suited to apartments where the kitchen is close to living or sleeping areas.

65. Is it suitable for an open-plan home?

Yes. The 42 dBA design is particularly useful in open-plan kitchens.

66. Does it use a lot of water?

Its published consumption is 3.5 gallons per cycle, although actual use depends on cycle selection and household usage.

67. Does it dry better than a conventional dishwasher?

Its CrystalDry system was specifically developed to improve drying performance, particularly for materials such as plastics.

68. Is 269 kWh/year considered efficient today?

It should be viewed as an efficiency figure from the model’s production period. Today’s ENERGY STAR standard for standard dishwashers is 240 kWh/year or less.

69. Can a UK electrician simply install it with an adapter?

A simple plug adapter is not an appropriate solution to the model’s 120 V/60 Hz versus UK 230 V/50 Hz electrical difference. Professional evaluation of appliance compatibility would be necessary.

70. What should I check before buying a used SHX878ZD5N?

Check the complete model/revision number, racks, tub, spray arms, filter, door seal, drying performance, drainage, electrical compatibility, service history, parts availability and warranty status.

Conclusion

The Bosch SHX878ZD5N 800 Series DLX dishwasher remains a technically sophisticated appliance even though it is no longer a current model.

Its most important strengths are not simply the “800 Series” label but the specific combination of 42 dBA quiet operation, PrecisionWash, CrystalDry, a flexible third rack, RackMatic, five-level washing, stainless steel construction, 16-place-setting capacity, InfoLight and AquaStop.

For families, the flexible rack system is particularly useful. For open kitchens, the 42 dBA sound rating is a major practical advantage. For households that regularly wash plastic containers, CrystalDry is arguably the most useful feature because it addresses one of the persistent weaknesses of conventional dishwasher drying.

The model also provides six cycles and six options, allowing users to select a program based on soil level, speed, sanitizing requirements and drying needs.

Its disadvantages become more important when considering the dishwasher today. The model is discontinued, so replacement parts and service availability should be checked before purchasing used or old-stock inventory. Its 269 kWh/year and 3.5-gallon-per-cycle figures should also be interpreted using the efficiency standards applicable to its production period rather than today’s ENERGY STAR requirements.

For hard-water areas, the absence of a built-in water softener means owners need to pay attention to mineral buildup, detergent and rinse aid.

For the USA and Canada, the electrical specification is designed for the North American market. For the UK, the 120 V/60 Hz design means that this model should not be treated as a conventional UK installation.

For an existing owner, however, the SHX878ZD5N remains a well-equipped dishwasher with a strong combination of quiet operation, flexible loading and advanced drying.

Its most important lesson for prospective buyers is simple: do not compare this dishwasher solely by its 800 Series name. Compare the exact SHX878ZD5N specifications, its condition, its revision, its service availability and its installation requirements.