The Bosch 800 Series SHP78CM2N is a 24-inch top-control dishwasher designed to combine quiet operation, advanced cleaning, improved plastic drying, flexible loading and smart-home connectivity. This particular model is the white pocket-handle version of the 800 Series and includes PrecisionWash with PowerControl, CrystalDry, a flexible third rack, RackMatic adjustment, EasyGlide rack movement, Home Connect Wi-Fi, 24/7 AquaStop leak protection and an NSF-certified sanitize option. It holds up to 16 place settings and is rated at 42 dBA.
Unlike some older Bosch 800 Series models, the SHP78CM2N represents a newer feature package built around the PowerControl spray arm and current CrystalDry technology. It is also currently listed for sale on the U.S. product page at $1,499, although appliance prices, promotions and availability can change.
The model is particularly interesting because Bosch has combined several features that address common dishwasher complaints. PowerControl is designed to target heavily soiled dishes, CrystalDry is designed to improve drying including on plastics, the third rack increases loading flexibility, and Home Connect adds remote-control and additional-cycle functionality.
This review examines the SHP78CM2N in detail, including cleaning performance, drying performance, rack design, noise, water and energy consumption, smart features, hard-water considerations, installation, maintenance, warranty considerations and suitability for the United States, Canada and the United Kingdom.
Bosch SHP78CM2N Review at a Glance
| Feature | Bosch SHP78CM2N |
|---|---|
| Series | Bosch 800 Series |
| Model | SHP78CM2N |
| Color | White |
| Dishwasher type | 24-inch built-in |
| Handle | Pocket handle |
| Controls | Top controls |
| Noise rating | 42 dBA |
| Capacity | 16 place settings |
| Wash system | PrecisionWash with PowerControl |
| Drying system | CrystalDry |
| Third rack | Flexible 3rd Rack |
| Rack adjustment | RackMatic |
| Rack movement | EasyGlide |
| Tub | Stainless steel |
| Home Connect | Yes |
| Wi-Fi | Yes |
| Sanitize option | Yes |
| NSF-certified sanitize option | Yes, according to model specification |
| AquaStop | 24/7 |
| Water softener | No |
| Wash cycles on control panel | 5 |
| Additional Home Connect cycles | 3 |
| Control-panel options | 4 |
| Additional Home Connect options | 2 |
| Water consumption | 3.2 gallons/cycle |
| Annual energy consumption | 240 kWh |
| ENERGY STAR | Yes |
| Electrical specification | 120 V / 60 Hz / 12 A |
| Power rating | 1,440 W |
| Overall dimensions | 33 7/8 × 23 9/16 × 23 3/4 inches |
| Required cutout | 33 7/8 × 24 × 24 inches |
| Net weight | 96 lb |
The specifications above are taken from the model-specific product specification rather than from another Bosch 800 Series variant. That distinction is important because Bosch uses very similar model numbers for machines with different rack systems, finishes, handles, connectivity and cleaning technologies.
Design and Appearance
The SHP78CM2N has a clean white exterior with a pocket-handle design and top-mounted controls. Because the controls are positioned at the top of the door, the front remains relatively uncluttered when the dishwasher is closed. This makes the appliance suitable for kitchens where a simple, integrated-looking appearance is preferred without moving to a fully custom-panel dishwasher.
The white finish is also significant because Bosch offers closely related versions of the same 800 Series platform in other finishes. The model-specific specification identifies SHP78CM2N as the white version, while stainless-steel, black and black-stainless variants use different model numbers. Buyers should therefore check the complete model number rather than assuming that every 800 Series dishwasher has identical exterior and feature specifications.
The controls are located along the upper edge of the door, which also helps prevent accidental button presses during normal kitchen activity. The appliance’s external InfoLight provides a visual indication that the dishwasher is operating.
Build Quality and Stainless-Steel Tub
The SHP78CM2N uses a stainless-steel tub and a concealed water-heating element. Stainless steel is commonly used in higher-end dishwashers because it provides a durable interior surface and is well suited to the repeated exposure to hot water, detergents and moisture associated with dishwasher operation.
The machine weighs approximately 96 pounds according to the current specification. That is lighter than some older premium Bosch models, but weight alone should not be treated as a direct measurement of durability because appliance construction includes many different materials and components.
The dishwasher has adjustable feet to help establish the correct installation height and leveling position. Bosch specifies the overall appliance dimensions as 33 7/8 inches high, 23 9/16 inches wide and 23 3/4 inches deep, with a required cutout measuring 33 7/8 inches high by 24 inches wide by 24 inches deep.
42 dBA Noise Level
Noise is one of the most important characteristics of the SHP78CM2N. Bosch rates it at 42 dBA, and the manufacturer describes the model as part of its quiet dishwasher lineup.
A 42 dBA rating makes this dishwasher particularly relevant to open-plan kitchens, apartments, condos and homes where the kitchen is located near a living or dining area. A quieter dishwasher is less likely to become a noticeable background sound during conversations, television viewing or other normal household activities.
However, 42 dBA should not be interpreted as complete silence. Dishwashers still produce sounds from water circulation, spray arms, draining, detergent dispensing and the movement of water through the plumbing system. Installation quality can also affect perceived noise.
The 42 dBA rating is nevertheless one of the strongest practical characteristics of this model. Users who run their dishwasher overnight or during periods when the household is active can benefit from the reduced operating noise.
PrecisionWash With PowerControl
The biggest cleaning-system feature on the SHP78CM2N is PrecisionWash with PowerControl. Bosch describes PowerControl as a spray arm designed to provide targeted cleaning for heavily soiled dishes placed anywhere on the bottom rack.
Traditional dishwasher loading can create a problem when particularly dirty cookware is positioned away from the most effective spray area. PowerControl is intended to give the dishwasher greater control over the cleaning intensity directed at selected areas of the lower rack.
The system does not require a separate supply of water simply because PowerControl is being used. Bosch states that PowerControl operates within the dishwasher’s normal water-use range rather than adding a separate water requirement solely for the spray arm.
This is important because targeted cleaning is useful only if it can be performed without undermining the dishwasher’s overall efficiency. Bosch states that the PowerControl spray arm can vary its cleaning intensity within the designated washing zone while using the standard water supply.
How PowerControl Can Help With Dirty Cookware
The PowerControl system is especially relevant when a load contains a mixture of lightly soiled plates and heavily soiled cookware. A household might have glasses and breakfast dishes in the same load as a pan containing dried food residue. A targeted spray system is intended to provide more intensive cleaning where it is needed without requiring every item in the dishwasher to be treated as a heavily soiled item.
The feature should not be interpreted as eliminating the need for sensible loading. Plates should still be positioned so that water can reach their surfaces, bowls should not be nested tightly together, and large cookware should not block water from reaching surrounding dishes. Dishwasher technology can improve spray coverage, but physical loading still affects cleaning results.
Cleaning Performance
Independent testing of the closely related Bosch 800 Series platform has demonstrated strong cleaning performance on heavily soiled dishes. While the available independent test result is for another 800 Series model rather than this exact SHP78CM2N configuration, it provides useful context for the broader platform. The tested model received an excellent result for heavily soiled dishwashing.
The SHP78CM2N adds PowerControl to its PrecisionWash system, making it important not to simply copy specifications or performance claims from older 800 Series models. Its cleaning architecture is specifically designed to target difficult food residue through the dedicated spray system.
For normal household loads, the combination of automatic sensing, multiple wash programs, PrecisionWash and PowerControl provides flexibility. Users can choose a conventional program for everyday dishes or select more intensive cleaning when cookware and baked-on food require additional treatment.
Five-Level Wash System
The SHP78CM2N uses a five-level wash system. Multiple wash levels help distribute water throughout the dishwasher so that the upper, middle and lower areas receive appropriate spray coverage.
A five-level wash arrangement is especially useful in a three-rack dishwasher because the additional upper rack changes the internal layout compared with a basic two-rack machine. Water needs to reach dishes positioned at several heights without allowing the third rack to become an obstruction.
Proper loading remains essential. Even an advanced multi-level spray system cannot clean surfaces that are completely shielded by another dish. Large plates should therefore be spaced appropriately, bowls should face downward or at an angle that allows drainage, and utensils should not be tightly packed together.
Flexible Third Rack
The flexible third rack is another major feature of the SHP78CM2N. Bosch states that its fold-down sides provide approximately 30% more loading area compared with the corresponding two-rack configuration, with the additional space designed particularly for utensils and ramekins.
The third rack can change the way the dishwasher is loaded. Instead of placing long cooking utensils across the bottom rack or forcing small items into the main cutlery area, users can use the upper rack for a wider range of flat and shallow objects.
The flexible sides are particularly useful because not every load contains the same type of dishes. When more utensils are being washed, the rack can provide additional usable space; when larger items require clearance, the rack configuration can be adjusted accordingly.
The user manual also explains that rack configurations affect the maximum dishware diameter that can be accommodated. Adjusting the rack heights can therefore be useful when washing unusually large plates, bowls or cookware.
RackMatic Adjustable Upper Rack
RackMatic gives the upper rack multiple height positions. This is useful because the available vertical space can be redistributed depending on what is being washed.
For example, a household washing tall pots or large dinner plates may need additional clearance in the lower rack. The upper rack can be raised to create more vertical space below. Conversely, when the lower rack contains standard-sized plates, lowering the upper rack can make it easier to load taller items into the upper section.
The ability to adjust the upper rack is particularly useful in a 16-place-setting dishwasher because high capacity is most useful when the internal geometry can adapt to different loads.
EasyGlide Rack System
The SHP78CM2N also includes Bosch’s EasyGlide rack system. The system is intended to make the racks move smoothly when loading and unloading.
Smooth rack movement becomes more important when the dishwasher is heavily loaded. A full lower rack can be relatively heavy, and a well-designed rail system can make it easier to pull the rack outward and push it back into the dishwasher.
This is not a cleaning feature, but it contributes to everyday usability. A dishwasher is used repeatedly throughout the week, so small ergonomic features such as rack movement can have a meaningful effect on the ownership experience over time.
16-Place-Setting Capacity
Bosch specifies the SHP78CM2N for 16 place settings. This is a substantial capacity for a standard 24-inch residential dishwasher and makes the model appropriate for large household loads.
Capacity does not mean that 16 place settings can always be loaded in exactly the same way. Large cookware, serving platters, unusually shaped bowls and oversized utensils can occupy significantly more space than standardized place-setting dishes. The flexible third rack and adjustable upper rack help compensate for this by allowing users to reorganize the interior.
For households that run a dishwasher once a day, the 16-place-setting capacity can reduce the need to hand wash overflow dishes. For smaller households, it may also allow users to wait until the machine is reasonably full before running a cycle.
CrystalDry Technology
CrystalDry is one of the defining features of the Bosch 800 Series. The SHP78CM2N uses CrystalDry to transform moisture into heat, with Bosch stating that dishes, including plastics, can be up to 60% drier compared with its PureDry system under the manufacturer’s specified test conditions.
The technology is particularly relevant to plastic containers. Plastic often remains wet after conventional dishwasher cycles because it does not retain heat in the same way as glass, ceramic or metal. Bosch designed CrystalDry specifically to improve this type of drying performance.
The manufacturer’s 60% figure should not be interpreted as meaning every individual plastic item will be completely dry after every cycle. Bosch states that the comparison is based on aggregate average drying performance across a combined household load containing plastics, glass, steel and porcelain, and that actual performance varies by dish type.
This distinction is important because plastic containers differ dramatically in shape. A shallow plastic plate can dry differently from a deep food-storage container whose recessed base can trap water. Loading orientation therefore remains important even with CrystalDry.
Why CrystalDry Matters for Plastic Containers
Plastic food containers are one of the most common reasons people complain about dishwasher drying. They are lightweight, have relatively low thermal mass and frequently contain recessed surfaces that collect water. CrystalDry attempts to address these characteristics by converting moisture into heat and circulating heated air within the dishwasher.
For families that frequently wash lunch containers, reusable food-storage boxes, plastic cups and children’s plastic dishes, the technology can therefore have more practical value than it might appear from a specification sheet. The main benefit is not simply that the dishwasher gets hot; it is that the drying system is designed around moisture removal.
Home Connect Wi-Fi
The SHP78CM2N is Wi-Fi enabled and supports Home Connect. This is a significant difference from some older Bosch dishwasher generations that did not offer connected functionality.
Home Connect allows users to access additional dishwasher functions through the connected system. Bosch specifies three additional wash cycles Delicate, Rinse and MachineCare and two additional options, Half Load and Eco, beyond the controls available directly on the appliance.
The system can also provide remote-start functionality and Smart Cycle capabilities. This means the dishwasher’s software-controlled functionality is not restricted to the physical buttons available on the front of the machine.
Connectivity can be particularly useful when the dishwasher is installed in a kitchen where the control panel is difficult to see from another room. Smartphone notifications can provide information about the appliance without requiring the user to physically inspect the dishwasher.
However, smart features depend on a functioning Wi-Fi network, a compatible mobile device and the connected service. A dishwasher remains usable as a conventional appliance even though the model offers connected functions.
Smart Cycle
Smart Cycle is intended to help users select an appropriate program through connected functionality. Instead of requiring the user to memorize every available cycle and option, the connected system can use information about the load and desired cleaning result to help select an appropriate configuration.
This can be useful for users who prefer automation, but traditional cycle selection remains available directly from the dishwasher. The five primary control-panel programs are Heavy, Auto, Normal, Speed60 and Favorite.
Wash Cycles
The SHP78CM2N has five cycles available from the physical control panel:
- Heavy
- Auto
- Normal
- Speed60 / 1 Hour Wash
- Favorite
Three additional cycles are available through Home Connect:
- Delicate
- Rinse
- MachineCare
This gives the dishwasher eight documented wash-cycle choices when connected functionality is included.
The Heavy cycle is appropriate when the load contains more demanding food residue, while Normal is designed around everyday dishwashing. Auto provides an adaptive option for mixed loads, and Speed60 is available when a shorter wash is more important than maximizing the complete cleaning-and-drying process.
Favorite can be useful for households that repeatedly use the same combination of cycle and options. Instead of selecting the same configuration manually each time, a preferred setting can be saved for convenient access.
Sanitize Option
The dishwasher includes an NSF-certified sanitize option according to its Bosch specification. The sanitize function uses higher-temperature operation designed to provide a sanitizing result when the appropriate program and option are selected.
NSF/ANSI 184 for residential dishwashers is designed to establish sanitation and performance requirements. A qualifying sanitizing cycle is intended to achieve at least a 99.999% or 5-log reduction in bacteria when operated according to the applicable requirements.
It is important not to assume that every cycle on a dishwasher is a sanitizing cycle. The certification relates to the appropriate sanitizing function, so users who specifically require sanitization should select the designated sanitize option rather than assuming that a normal cycle provides the same result.
24/7 AquaStop Leak Protection
The SHP78CM2N includes 24/7 AquaStop leak protection. Bosch identifies this as the dishwasher’s leak-protection system.
Leak protection is particularly valuable because dishwashers remain connected to water and drainage plumbing even when they are not running a cycle. A water leak can potentially damage flooring, cabinets and adjacent structures, so additional protection is an important feature in a permanently installed appliance.
AquaStop should nevertheless be considered a protection system rather than a replacement for correct installation. Water connections, drain routing, electrical connections and dishwasher leveling should all comply with the manufacturer’s installation instructions and applicable local codes.
InfoLight
The SHP78CM2N has an InfoLight indicator positioned below the handle. Bosch describes it as a visual indication that the dishwasher is operating.
This is useful because the dishwasher uses top controls. Once the door is closed, the user cannot see the controls from the front, so an external indicator provides a simple way to determine whether the machine is still running.
Water Consumption
The SHP78CM2N is specified at 3.2 gallons of water per cycle. This is an important efficiency specification because the amount of water used by a dishwasher affects both household water consumption and the energy required to heat that water.
The actual water used during a particular program can differ depending on the selected cycle, options, sensing and load conditions. Therefore, the 3.2-gallon figure should be treated as the model’s rated consumption rather than a guarantee that every possible program combination uses exactly 3.2 gallons.
Bosch also states that PowerControl does not require additional water beyond the dishwasher’s normal water-use range. This is significant because the system is intended to improve cleaning intensity without requiring a separate high-water cleaning stage.
ENERGY STAR Certification
The SHP78CM2N is listed as ENERGY STAR certified in its current product specification. Its listed annual energy consumption is 240 kWh and water use is 3.2 gallons per cycle.
These figures are especially relevant because current energy-efficiency requirements are becoming more demanding. The SHP78CM2N’s listed 240 kWh annual energy consumption places it at the threshold represented in the current U.S. ENERGY STAR dishwasher criteria for standard-size models.
The efficiency of a dishwasher should still be considered in terms of how often it is operated. A household running a dishwasher once daily will naturally consume more annual electricity and water than a household running it several times per week, even when both appliances have the same rated efficiency.
Is the SHP78CM2N Efficient?
The combination of 3.2 gallons per cycle, 240 kWh annual energy use and ENERGY STAR certification makes efficiency one of the important characteristics of this model.
The dishwasher’s efficiency also benefits from its ability to handle a relatively large 16-place-setting load. Running a larger load can allow households to clean more dishes in one cycle rather than operating multiple smaller cycles, although actual savings depend on how the dishwasher is used.
Hard Water: An Important Limitation
One of the most important details about the SHP78CM2N is easy to overlook: the model specification says it does not have a built-in water softener.
This matters for households in areas with hard water. Hard water contains dissolved minerals that can contribute to spotting, deposits and scale. A dishwasher without an integrated softener may therefore require greater attention to detergent selection, rinse aid and local water-hardness conditions.
This is an important distinction between the SHP78CM2N and certain higher-end or older Bosch models that include integrated water-softening systems. Buyers should not assume that every Bosch 800 Series dishwasher includes a salt-based water softener.
For hard-water households, the local water supply should be checked before purchasing. If mineral buildup is a persistent problem, users may need to follow Bosch’s recommendations for detergent and rinse-aid use and consider whether their home’s existing water treatment is adequate.
Rinse Aid and Drying Performance
Even with CrystalDry, rinse aid remains relevant to dishwasher performance. The operating manual recommends using rinse aid for optimum drying results and specifies that only rinse aid intended for household dishwashers should be used.
Rinse aid helps water drain more effectively from dish surfaces, which can reduce residual droplets and improve overall drying. CrystalDry and rinse aid therefore serve complementary purposes rather than being competing technologies.
Users should also ensure that plastic containers are positioned so water can drain from recessed areas. No drying system can remove water efficiently from a container that is positioned in a way that traps a pool of water.
Installation Dimensions
The appliance measures 33 7/8 inches high, 23 9/16 inches wide and 23 3/4 inches deep. The specified cabinet cutout is 33 7/8 inches high, 24 inches wide and 24 inches deep.
These dimensions are important when replacing an existing dishwasher. Even if a kitchen is described as having a standard 24-inch opening, the actual cabinet opening should be measured before ordering. Flooring changes, cabinet construction and available clearance can affect installation.
The dishwasher has adjustable feet, which help installers establish the correct height and level the appliance inside the cabinet opening. Proper leveling is important for door operation, rack movement and drainage.
Electrical Requirements
The SHP78CM2N is specified for 120 volts, 60 Hz and 12 amps, with a rated power requirement of 1,440 watts.
This is a North American electrical specification. It is appropriate to the electrical environment used in the United States and Canada, subject to local installation requirements and electrical codes.
The electrical specification is particularly important for UK readers. The exact SHP78CM2N should not automatically be treated as a UK-compatible dishwasher merely because support documentation may appear on regional service pages. The model’s documented electrical requirement is 120V/60Hz, whereas normal UK domestic supply is approximately 230V/50Hz.
UK buyers should therefore look for a model specifically intended for the UK market and its electrical, installation, certification and service requirements rather than importing this exact North American model without professional confirmation of compatibility.
USA Suitability
The SHP78CM2N is directly suited to the U.S. market. Bosch currently lists it as a 24-inch 800 Series dishwasher in white, with a current listed price of $1,499 on its U.S. product page.
The model’s 120V/60Hz electrical specification, 24-inch dimensions and U.S.-oriented documentation make it a North American appliance rather than a model designed primarily for European installation.
The U.S. support system also provides model-specific manuals, installation instructions, Home Connect documentation, specifications and replacement-part resources for multiple production suffixes of the SHP78CM2N.
Canada Suitability
The electrical characteristics of the SHP78CM2N are also consistent with the North American 120V/60Hz environment used in Canada. The model’s documentation identifies the appliance as a 120V/60Hz dishwasher and provides support documentation applicable to North American ownership.
Canadian buyers should nevertheless verify local availability, pricing and warranty terms because appliance models and sales channels can differ between the United States and Canada. The existence of a U.S. product page does not automatically establish Canadian retail availability.
UK Suitability
The exact SHP78CM2N requires particular caution in the United Kingdom. Its specification is 120V/60Hz, making it fundamentally different from a standard UK domestic electrical supply.
Bosch does have a UK service page that references the SHP78CM2N model number, but the presence of a service page should not be interpreted as evidence that the North American configuration is intended for normal UK installation. The model’s own technical specification remains the key reference for electrical requirements.
For a UK kitchen, the appropriate approach is to select a locally specified equivalent and confirm its voltage, frequency, plumbing requirements, dimensions, energy labeling and local warranty coverage.
Maintenance
Routine maintenance is essential for preserving dishwasher performance. The filter should be checked and cleaned according to the manufacturer’s instructions, while spray areas and the interior should be inspected for accumulated food particles or other debris.
Rinse aid should be maintained when required, particularly if good drying performance is a priority. The operating manual specifically recommends rinse aid for optimum drying.
The dishwasher should also be monitored for unusual leaks, drainage problems, abnormal noises or persistent cleaning deterioration. A sudden change in performance can indicate a blocked filter, spray-arm obstruction, drainage issue, detergent problem or another service-related condition.
MachineCare Cycle
MachineCare is one of the additional cycles available through Home Connect. Its purpose is to assist with maintaining the dishwasher itself rather than simply washing dishes.
A dedicated machine-maintenance program can be useful because dishwasher interiors are repeatedly exposed to grease, detergent residue, food particles and mineral deposits. Regular maintenance can help keep the internal washing system operating properly.
The exact maintenance procedure and recommended cleaning products should follow the current user documentation for the specific appliance rather than generic dishwasher-cleaning advice.
Filter Maintenance
The dishwasher uses a manually cleaned filter. Independent documentation for Bosch 800 Series models identifies a manually cleaned filter, and the SHP78CM2N operating documentation provides maintenance instructions for the filtration system.
A filter helps keep food particles from continually circulating through the wash system. If it becomes heavily obstructed, water circulation and cleaning performance can be affected.
Users should follow the manufacturer’s instructions when removing and cleaning the filter rather than using aggressive tools or chemicals that could damage the filter assembly.
Reliability and Long-Term Ownership
Reliability is difficult to reduce to a single number because dishwasher performance over several years depends on water quality, installation, usage frequency, maintenance, detergent, electrical conditions and individual component wear. The SHP78CM2N includes several systems intended to support long-term use, including stainless-steel construction, AquaStop, concealed heating and established rack mechanisms.
Independent testing of related Bosch 800 Series models provides useful evidence about cleaning and energy performance, but it should not be presented as a guaranteed reliability result for the exact SHP78CM2N. The available independent testing of a related 800 Series dishwasher found excellent heavily soiled cleaning and excellent energy-use performance.
The model-specific support infrastructure is also worth noting. Bosch currently provides manuals, specifications, installation documents, Home Connect materials and replacement-parts resources for several SHP78CM2N production suffixes. That is useful for owners who need documentation or service assistance.
Warranty Considerations
Warranty coverage should be checked against the purchase region, date and exact appliance documentation. Bosch’s model-specific support pages provide warranty and service access, but warranty terms can differ according to jurisdiction and purchase conditions.
The user manual also explains that warranty coverage applies under specified conditions, including restrictions concerning the original purchase and authorized sales channels. Buyers should therefore retain purchase documentation and verify the applicable warranty terms rather than assuming that every used or imported dishwasher receives identical coverage.
This becomes especially important when purchasing an appliance from outside its intended market. Electrical compatibility, warranty jurisdiction and service availability should all be confirmed before purchase.
What the Bosch SHP78CM2N Does Particularly Well
One of its most significant strengths is its combination of PowerControl and PrecisionWash. Rather than relying only on general spray coverage, the dishwasher is designed to target heavily soiled dishes more aggressively in the lower rack.
Its second major strength is CrystalDry. For households that frequently wash plastics, the drying system addresses one of the most common weaknesses of conventional dishwasher drying.
The third major strength is loading flexibility. The flexible third rack, RackMatic adjustment and EasyGlide system provide multiple ways to organize the interior around different dish sizes and shapes.
The fourth strength is smart connectivity. Home Connect adds three additional wash programs and two additional options, while also supporting connected functions such as Remote Start and Smart Cycle.
The fifth strength is efficiency. The model is ENERGY STAR certified and lists 240 kWh annual energy consumption and 3.2 gallons of water per cycle.
Limitations to Consider
The most important limitation for hard-water households is the absence of a built-in water softener. Bosch explicitly lists the SHP78CM2N as having no water softener.
Another consideration is that the 42 dBA rating, although quiet, is not as low as some Bosch models rated around 40 dBA or below. Users who place an exceptionally high priority on minimum possible dishwasher noise should compare the exact dBA rating rather than assuming all 800 Series machines are equally quiet.
The third consideration is that many of the dishwasher’s advanced functions depend on Home Connect. Users who prefer appliances without smartphone connectivity may find that some of the model’s functionality is less relevant to their preferences.
Finally, the exact North American SHP78CM2N is not a straightforward UK appliance because its electrical specification is 120V/60Hz. UK buyers should investigate a locally specified alternative.
Bosch SHP78CM2N vs Older Bosch 800 Series Models
It is important not to assume that the SHP78CM2N has exactly the same specifications as every Bosch 800 Series dishwasher. Bosch has produced numerous 800 Series models with different drying systems, rack configurations, handles, noise ratings, connectivity packages and water-softening features.
The SHP78CM2N specifically combines PowerControl, CrystalDry, a flexible third rack, Home Connect and a 42 dBA rating. These are the characteristics that should be used when evaluating this exact model.
This distinction is especially important when shopping online because retailers can sometimes group several visually similar models together. A model number ending in a different suffix can represent a different finish or feature configuration.
Is the SHP78CM2N Good for Large Families?
The 16-place-setting capacity makes the dishwasher suitable for large household loads. The flexible third rack also gives families additional room for utensils and small items that might otherwise occupy the lower rack.
Families that regularly use reusable food-storage containers may find CrystalDry particularly useful because plastics are one of the materials the drying system specifically targets.
The large capacity does require sensible loading. Overloading or blocking spray paths can reduce cleaning performance regardless of how advanced the dishwasher’s washing technology is.
Is the SHP78CM2N Good for Apartments and Open Kitchens?
The 42 dBA rating makes the SHP78CM2N well suited to kitchens located near living spaces. Lower operating noise can be especially useful when the dishwasher is run in the evening or overnight.
The InfoLight is also useful in an open kitchen because it provides a visible indication that the appliance is operating even when the top-mounted controls are hidden.
Is the SHP78CM2N Good for Hard-Water Areas?
The answer requires more qualification than with some other Bosch models. The dishwasher can certainly operate in hard-water homes, but its specification does not include an integrated water softener.
That means households with very hard water should pay closer attention to local water conditions, detergent selection, rinse aid and mineral buildup. Users should not assume that the dishwasher’s absence of a softener is insignificant in areas where water hardness is high.
Is the SHP78CM2N Good for Plastic Dishes?
This is one of the areas where the dishwasher’s feature set is particularly relevant. CrystalDry is designed to improve drying of household loads that include plastics, and Bosch’s documented testing reports an aggregate 60% improvement compared with its PureDry system under the stated test methodology.
Plastic containers should still be positioned so water can drain from them. Deep containers turned upside down or positioned in a way that traps water can remain wet even when the dishwasher has an advanced drying system.
Is the Bosch SHP78CM2N Worth Considering?
The SHP78CM2N is a feature-rich Bosch 800 Series dishwasher with a strong emphasis on cleaning technology, drying performance, flexibility and connectivity. Its combination of PowerControl, CrystalDry, a flexible third rack, 16-place capacity, Home Connect and 42 dBA operation gives it a broad feature package.
Its efficiency specifications are also notable: 3.2 gallons per cycle, 240 kWh annual energy consumption and ENERGY STAR certification.
The principal questions for an individual buyer are therefore less about whether the dishwasher has advanced features and more about whether those features match the household’s priorities. Hard-water users should consider the absence of an integrated water softener, while users who value smartphone controls can make use of Home Connect’s additional cycles and options.
Final Review
The Bosch 800 Series SHP78CM2N is a modern 24-inch dishwasher that focuses on several areas that matter in everyday use: cleaning difficult food residue, drying plastics, operating quietly, accommodating large loads and providing connected controls. Its 42 dBA noise level keeps operation relatively unobtrusive, while PrecisionWash with PowerControl gives the washing system a targeted approach to heavily soiled dishes.
CrystalDry is another major part of the model’s identity. Bosch specifically designed this technology to convert moisture into heat and improve drying performance across household loads, including plastics. The manufacturer’s 60% figure should be viewed as a controlled aggregate comparison rather than a promise that every item will always emerge completely dry.
The flexible third rack, RackMatic upper rack and EasyGlide system make the interior adaptable. The 16-place-setting capacity gives the machine plenty of room for family-sized loads, while the third rack provides additional space for utensils and smaller items.
Home Connect adds another layer of functionality. The dishwasher provides five physical control-panel cycles and three additional cycles through the connected system, along with additional options such as Half Load and Eco.
Efficiency is another important part of the specification. At 3.2 gallons per cycle and 240 kWh annually, with ENERGY STAR certification, the SHP78CM2N is designed around relatively low resource consumption for a full-size dishwasher.
The main feature limitation is the absence of an integrated water softener. This is especially relevant to hard-water households and distinguishes this model from some other Bosch configurations.
For U.S. and Canadian buyers, the 120V/60Hz electrical specification is appropriate to the North American market when installed according to applicable requirements. UK readers should be more cautious because the exact model is specified for 120V/60Hz rather than the normal UK 230V/50Hz supply.
Taken as a complete package, the SHP78CM2N is designed for households that want a quiet, large-capacity dishwasher with advanced cleaning, improved drying, flexible loading and smart-home functionality. Its exact feature set should be checked against the full model number before purchase because other Bosch 800 Series models can look similar while having different specifications.
Frequently Asked Questions About the Bosch SHP78CM2N
1. What is the Bosch SHP78CM2N?
The SHP78CM2N is a 24-inch Bosch 800 Series top-control dishwasher with a white finish and pocket handle. It has CrystalDry, PrecisionWash with PowerControl, a flexible third rack, Home Connect and 16-place-setting capacity.
2. Is the SHP78CM2N an 800 Series dishwasher?
Yes. Bosch identifies the SHP78CM2N as an 800 Series dishwasher.
3. How quiet is the Bosch SHP78CM2N?
It is rated at 42 dBA.
4. Does the SHP78CM2N have CrystalDry?
Yes. CrystalDry is one of its primary drying technologies.
5. Does CrystalDry dry plastic dishes?
CrystalDry is specifically designed to improve drying of plastics as well as other household dishware.
6. Does CrystalDry guarantee completely dry plastics?
No. Bosch’s 60% drier claim is based on aggregate testing and actual drying varies according to dish type.
7. Does the SHP78CM2N have a third rack?
Yes. It has a flexible third rack with fold-down sides.
8. How many place settings does it hold?
It is rated for 16 place settings.
9. Does it have RackMatic?
Yes. The upper rack uses RackMatic adjustment.
10. Does it have EasyGlide racks?
Yes. EasyGlide is listed as a feature of the SHP78CM2N.
11. Does it have a stainless-steel tub?
Yes. The model specification lists a stainless-steel tub.
12. Does it have PowerControl?
Yes. PowerControl is part of the PrecisionWash system and uses a dedicated spray arm for targeted cleaning.
13. Does PowerControl use more water?
Bosch states that PowerControl does not require additional water beyond the dishwasher’s standard water-use range.
14. Does the SHP78CM2N have Wi-Fi?
Yes. Bosch’s model specification identifies Home Connect as Wi-Fi enabled.
15. Does it support Home Connect?
Yes. Home Connect is an integrated feature of the SHP78CM2N.
16. What extra cycles are available through Home Connect?
The documented additional cycles are Delicate, Rinse and MachineCare.
17. What extra options are available through Home Connect?
Half Load and Eco are listed as additional Home Connect options.
18. Does it have Remote Start?
Remote Start is listed among the control-panel options.
19. Does it have Smart Cycle?
Yes. Bosch identifies Smart Cycle as part of the connected experience for this dishwasher.
20. Does the SHP78CM2N have a sanitize option?
Yes. The model specification lists an NSF-certified sanitize option.
21. Does every dishwasher cycle sanitize?
No. Sanitization applies to the appropriate sanitizing function rather than automatically applying to every cycle.
22. What does NSF/ANSI 184 mean?
It is a residential dishwasher standard that establishes sanitation and performance requirements, including a minimum 99.999% or 5-log bacterial reduction for a qualifying sanitizing cycle.
23. Does the SHP78CM2N have AquaStop?
Yes. It has a 24/7 AquaStop leak-protection system.
24. Does it have a built-in water softener?
No. Bosch’s specification explicitly lists the water-softener feature as “No.”
25. Is the SHP78CM2N suitable for hard water?
It can be used in hard-water areas, but the absence of a built-in water softener means hard-water households should pay particular attention to their local water conditions and maintenance practices.
26. How much water does it use?
The listed water consumption is 3.2 gallons per cycle.
27. Is it ENERGY STAR certified?
Yes. The model specification lists ENERGY STAR certification.
28. How much electricity does it use annually?
The listed annual energy consumption is 240 kWh.
29. What voltage does it use?
It uses 120 volts at 60 Hz and is rated at 12 amps.
30. Is the SHP78CM2N suitable for the USA?
Yes. Its electrical specification and product documentation are designed for the North American market, including the United States.
31. Is the SHP78CM2N suitable for Canada?
Its 120V/60Hz electrical specification is compatible with the North American electrical environment used in Canada, subject to local installation requirements.
32. Can I install the SHP78CM2N in the UK?
The exact model is a 120V/60Hz North American configuration. It should therefore not be treated as a normal UK 230V/50Hz dishwasher installation.
33. What are the dimensions?
The appliance measures 33 7/8 inches high, 23 9/16 inches wide and 23 3/4 inches deep.
34. What cabinet opening does it require?
The specified cutout is 33 7/8 inches high, 24 inches wide and 24 inches deep.
35. How much does the SHP78CM2N weigh?
The listed net weight is 96 pounds.
36. Does it have adjustable feet?
Yes.
37. Does it have a concealed heating element?
Yes. The specification lists a concealed water-heating element.
38. Does it have an InfoLight?
Yes. An InfoLight indicator is positioned below the handle.
39. What wash cycles are available directly on the dishwasher?
The five control-panel cycles are Heavy, Auto, Normal, Speed60/1 Hour Wash and Favorite.
40. Does it have a quick wash?
Yes. Speed60, described as a 1 Hour Wash, is included.
41. Does it have a Heavy cycle?
Yes. Heavy is one of the five physical control-panel cycles.
42. Does it have an Auto cycle?
Yes. Auto is included among the primary wash programs.
43. Does it have a Normal cycle?
Yes. Normal is one of the primary programs.
44. Does it have a Favorite setting?
Yes. Favorite is available through the physical control panel.
45. Does it have a MachineCare cycle?
Yes, MachineCare is available through Home Connect.
46. Does it have an Eco option?
Yes. Eco is one of the additional options available through Home Connect.
47. Does it have a Half Load option?
Yes. Half Load is available through Home Connect.
48. Does it have a stainless-steel interior?
Yes.
49. Is the SHP78CM2N good for plastic food containers?
Its CrystalDry technology is specifically designed to improve drying performance on plastics, making it particularly relevant for households that wash many plastic containers.
50. Is the SHP78CM2N good for large families?
The 16-place-setting capacity and flexible third rack provide substantial loading capacity for large household loads.
51. Is it suitable for apartments?
The 42 dBA noise rating makes it particularly appropriate for kitchens located near living areas where dishwasher noise matters.
52. Is it suitable for open-plan kitchens?
Yes. Its 42 dBA noise specification is designed for relatively quiet operation.
53. Does the dishwasher require rinse aid?
The operating manual recommends rinse aid for optimum drying results.
54. Does CrystalDry replace rinse aid?
No. CrystalDry and rinse aid address different aspects of drying performance, and the manual recommends rinse aid for optimum results.
55. Does it have a manually cleaned filter?
Yes.
56. Can the third rack be adjusted?
The flexible third rack has fold-down sides, allowing its loading area to be adapted to different types of items.
57. Can the upper rack be adjusted?
Yes. RackMatic allows the upper rack to be positioned at different heights.
58. Can I wash large plates?
Yes, although the appropriate rack height should be selected based on the size of the dishes. The user documentation provides different maximum dish diameters depending on rack configuration.
59. Does it have a pocket handle?
Yes. SHP78CM2N is the white pocket-handle version.
60. Is the Bosch SHP78CM2N a current model?
Bosch currently lists the SHP78CM2N on its U.S. product site, including a current listed price and purchase functionality.
61. What is the listed U.S. price?
The current U.S. product page lists $1,499, although retail prices and promotions can change.
62. Does Bosch provide replacement parts?
Bosch’s model-specific service pages provide access to replacement parts and support resources for multiple SHP78CM2N production variants.
63. Are manuals available?
Yes. Bosch provides user manuals, installation instructions, Home Connect documentation and specification documents for SHP78CM2N variants.
64. Is the SHP78CM2N a quiet dishwasher?
At 42 dBA, it is designed for quiet operation and is particularly appropriate for kitchens where minimizing dishwasher noise is important.
65. Does 42 dBA mean the dishwasher is silent?
No. Water circulation, spraying, draining and other operating sounds can still be audible.
66. Does PowerControl clean baked-on food?
PowerControl is designed to provide targeted cleaning for heavily soiled dishes. Results still depend on the food residue, cycle, detergent and loading arrangement.
67. Does PowerControl increase water consumption?
Bosch states that PowerControl does not require additional water beyond the standard dishwasher water-use range.
68. Does it have smart-home features?
Yes. Home Connect provides Wi-Fi connectivity and additional dishwasher functionality.
69. Can Home Connect add wash programs?
Yes. Three additional cycles are available through Home Connect.
70. Does the SHP78CM2N have a water softener?
No. This exact model does not have a built-in water softener.
71. What is the biggest advantage of the SHP78CM2N?
Its strongest feature combination is PrecisionWash with PowerControl, CrystalDry, a flexible third rack, Home Connect, 16-place capacity and quiet 42 dBA operation.
72. What is the biggest limitation?
The most important limitation for some households is the lack of an integrated water softener, particularly where the incoming water is very hard.
73. Is it good for households that wash a lot of plastic?
Yes. CrystalDry is specifically designed to improve drying performance on plastics.
74. Is it good for cookware?
The PowerControl spray arm is designed to target heavily soiled dishes on the bottom rack, making the feature particularly relevant to cookware and dishes with difficult food residue.
75. Is the Bosch SHP78CM2N worth considering?
The model provides a combination of advanced cleaning, CrystalDry drying, flexible loading, smart connectivity, low water consumption and ENERGY STAR certification. Its suitability ultimately depends on priorities such as water hardness, desired connectivity, noise requirements, kitchen dimensions and local electrical compatibility.