Bosch SHX878WD5N 800 Series Dishwasher Review

The Bosch SHX878WD5N 800 Series dishwasher is a 24-inch built-in dishwasher from an earlier generation of Bosch’s 800 Series DLX lineup. It combines a stainless-steel tub, flexible third rack, RackMatic adjustable upper rack, five-level washing, PrecisionWash, 42 dBA operation, PureDry-style closed drying, 16-place-setting capacity, 24/7 AquaStop leak protection, InfoLight, and ENERGY STAR qualification. The model was produced for the North American market and is specified for 120-volt, 60 Hz electrical service.

There is an important distinction between reviewing this dishwasher and reviewing a current Bosch 800 Series model. The SHX878WD5N is no longer available as a current product in the U.S. catalog. However, Bosch continues to provide model-specific manuals, installation documentation, product specifications, parts information, and support pages for several SHX878WD5N production variants.

The model is also interesting because it represents an earlier interpretation of the 800 Series. Its specification should not automatically be combined with features found on newer Bosch 800 Series dishwashers. For example, current 800 Series models can include newer drying and washing technologies that were not part of this particular model’s specification. The SHX878WD5N should therefore be evaluated according to its own documented equipment rather than simply according to the “800 Series” name.

For U.S. and Canadian readers, the electrical specification is particularly straightforward: the dishwasher is rated at 120 V, 60 Hz, 1,440 watts and 12 amps. For UK readers, however, the exact model should not be considered a normal UK installation because its electrical configuration is North American. The performance characteristics can still be useful when comparing dishwasher technologies, but UK buyers should select a locally specified appliance designed for the local electrical system.

This detailed review examines the SHX878WD5N’s design, rack system, cleaning technology, drying, noise, water consumption, energy efficiency, sanitation, controls, installation, maintenance, reliability considerations, warranty, regional compatibility and frequently asked questions.


Bosch SHX878WD5N at a Glance

FeatureBosch SHX878WD5N
Series800 Series DLX
ModelSHX878WD5N
TypeBuilt-in dishwasher
Width23 9/16 inches
Height33 7/8 inches
Depth23 3/4 inches
Required cutout33 7/8 × 23 5/8 × 24 inches
FinishStainless steel
HandleBar handle
Capacity16 place settings
TubStainless steel
Noise rating42 dBA
Wash cycles6
Options6
Third rackFlexible 3rd Rack
Upper rackRackMatic
Wash systemFive-level wash / PrecisionWash
DryingClosed PureDry-type system
Heating elementConcealed
Sanitize capabilityModel documentation includes sanitation-related options
Leak protection24/7 AquaStop
Water softenerNo
Water consumption2.9 gallons/cycle
Annual water consumption623.5 gallons
Annual energy consumption269 kWh
ENERGY STARYes
Place settings16
Voltage120 V
Frequency60 Hz
Power1,440 W
Current12 A
Minimum water pressure14 psi
Net weight92 lb
Current U.S. availabilityNo longer available

The figures above are taken from model-specific Bosch documentation. The specification sheet identifies six wash cycles, six options, 42 dBA sound output, flexible third rack, RackMatic, stainless-steel tub, concealed heating, AquaStop, five-level washing, 2.9 gallons per cycle, 269 kWh annual energy consumption and 16 place settings.

What Is the Bosch SHX878WD5N?

The SHX878WD5N is a 24-inch top-control/bar-handle dishwasher from the Bosch 800 Series DLX family. Its design was aimed at combining quiet operation with flexible loading and sensor-assisted washing. The model has six wash cycles, six options, a flexible third rack, adjustable upper-rack positions and a stainless-steel interior.

The dishwasher’s overall dimensions are approximately 33 7/8 inches high, 23 9/16 inches wide and 23 3/4 inches deep. Bosch specifies a required cutout of approximately 33 7/8 inches high, 23 5/8 inches wide and 24 inches deep. Adjustable feet are provided for installation.

This is important when replacing an existing dishwasher. Even though 24-inch dishwashers are designed around a broadly standardized cabinet opening, the exact dimensions, plumbing arrangement, electrical connection and door clearance should always be checked before installation.

Stainless-Steel Exterior

The SHX878WD5N is the stainless-steel version of this model family. Bosch also documented white and black versions under different model numbers, but the SHX878WD5N itself is the stainless-steel model.

The bar handle gives the dishwasher a conventional built-in appearance, while the top-control arrangement keeps the controls largely hidden when the door is closed.

For a kitchen where appliance appearance matters, this design is relatively understated. The dishwasher does not use a custom cabinet panel, so it remains visually identifiable as a stainless-steel appliance.

Stainless-Steel Tub

Inside, the SHX878WD5N uses a stainless-steel tub. Bosch’s specification also identifies a concealed heating element.

The stainless-steel interior is important for both durability and the dishwasher’s drying design. A dishwasher interior is repeatedly exposed to hot water, detergent, food residues and moisture, so the tub has to withstand a demanding environment.

A stainless-steel tub does not eliminate maintenance. Filters, spray arms, seals and other areas can still accumulate food particles and mineral deposits. Regular care remains necessary.

16-Place-Setting Capacity

The SHX878WD5N has a documented capacity of 16 place settings.

That capacity is particularly relevant to families and households that routinely accumulate large loads. The three-rack arrangement allows cutlery and smaller utensils to be moved away from the lower rack, freeing more space for plates and cookware.

Capacity ratings are standardized, so actual usable capacity depends on the shape and size of the dishes being loaded. A household that frequently uses oversized cookware may experience a different practical capacity from a household primarily washing plates, bowls, glasses and standard utensils.

Flexible Third Rack

The flexible third rack is one of the most significant features of the SHX878WD5N.

Bosch specifies that the flexible third rack uses folding tines and provides approximately 30% more loading area compared with a Bosch dishwasher with two racks.

A third rack changes the way the dishwasher can be organized. Instead of putting every utensil into a conventional silverware basket, users can distribute long-handled utensils, cooking tools and smaller objects across the uppermost rack.

The folding sections are particularly useful because the third rack does not need to remain in exactly the same configuration for every load. Deeper items can be accommodated by changing the rack configuration.

This flexibility can be particularly useful for households that wash spatulas, serving spoons, whisks, kitchen tools and other objects that can otherwise consume valuable space in the lower racks.

RackMatic Adjustable Upper Rack

The RackMatic upper rack provides three height levels and up to nine possible rack positions.

This is one of the most practical features of the dishwasher because the ideal rack position changes according to the load.

For example, a load containing tall dinner plates in the lower rack may require the upper rack to be raised. A load containing tall glasses or bowls may benefit from moving the upper rack to another position.

The ability to change rack height also helps accommodate mixed loads. Rather than treating the dishwasher’s interior as a fixed compartment, users can modify the available vertical space.

EasyGlide Rack System

The SHX878WD5N also uses an EasyGlide rack system. Bosch describes this system as providing smoother rack movement for loading and unloading.

Rack movement becomes increasingly important when a dishwasher is fully loaded. Plates, bowls and cookware can create considerable weight, so smooth movement makes loading and unloading easier.

The system applies across the dishwasher’s rack arrangement and complements the adjustable design.

Five-Level Wash System

The specification lists a five-level wash system.

Multiple levels of water delivery are important because dishes are distributed throughout three racks. The dishwasher has to deliver water into different vertical areas while maintaining adequate coverage.

The five-level specification should not be interpreted as a simple five-step cleaning sequence. It describes the dishwasher’s water-delivery architecture.

PrecisionWash Cleaning

The SHX878WD5N is documented with PrecisionWash. The model’s product page describes it as providing a smarter clean, while Bosch’s broader explanation of PrecisionWash describes intelligent sensors that continually monitor the washing process and targeted spray arms that direct water toward dishes.

Sensor-assisted cleaning has an important advantage over a completely fixed wash process. Dishwashers encounter different levels of soil from load to load, so the ability to monitor washing conditions allows the machine to adapt its operation.

This is also one reason proper loading matters. Sensors cannot compensate for dishes that physically block each other or prevent spray arms from rotating.

Loading Is Still Critical

Even a sophisticated wash system cannot overcome poor loading.

Plates should generally be arranged so water can reach their surfaces. Bowls should be positioned so water can enter and drain from them. Glasses should have enough space to avoid knocking against each other, while large cookware should not block spray arms.

The third rack should be used for objects that fit its dimensions rather than being treated as a general-purpose storage compartment.

A common mistake with three-rack dishwashers is trying to maximize the number of objects at the expense of water circulation. More dishes do not necessarily mean cleaner dishes if spray coverage becomes restricted.

Should You Pre-Rinse?

For modern ENERGY STAR-certified dishwashers, the general guidance is to scrape rather than fully rinse dishes. ENERGY STAR specifically advises consumers to scrape food from dishes rather than rinsing them under running water because pre-rinsing increases total water and energy consumption.

This is particularly relevant to an efficient dishwasher such as the SHX878WD5N. Removing large food pieces is sensible, but thoroughly washing dishes before putting them into the machine largely duplicates work the dishwasher is designed to perform.

If dishes are going to sit for an extended period before washing, the appropriate dishwasher rinse function can be useful where available.

Six Wash Cycles

The SHX878WD5N is specified with six wash cycles and six options.

Having multiple cycles allows users to select an operating pattern appropriate to the load rather than treating delicate glasses, everyday plates and heavily soiled cookware identically.

Because this is an older model, cycle names and control sequences should be checked against the manual for the exact production suffix. Bosch currently lists multiple variants, including SHX878WD5N/01, /10 and /11.

This is important when looking for operating instructions, troubleshooting information or replacement components.

Extra Dry Option

The SHX878WD5N includes an Extra Dry option.

Extra Dry is particularly useful when the load contains materials that naturally retain water or when the owner wants additional drying performance.

Plastic containers are a common example. Plastic generally does not retain heat in the same way as ceramic or glass, which can leave water droplets behind after a normal drying process.

The Extra Dry option therefore provides another way of adjusting the dishwasher for a particular load.

PureDry Drying System

The SHX878WD5N belongs to a Bosch generation that uses a closed drying approach without an exposed heating element. Bosch describes PureDry as an energy-efficient closed drying system that does not pull outside air into the dishwasher or use an exposed heating element.

The concealed heating element is also explicitly identified in the SHX878WD5N specification.

This is an important design distinction because the dishwasher should not be evaluated as though it uses a conventional exposed heating element across the bottom of the tub.

Plastic Drying

The absence of an exposed heating element is useful when washing dishwasher-safe plastic items.

Bosch explains that PureDry removes moisture as dishes cool and allows dishwasher-safe plastics to be placed throughout the dishwasher because there is no exposed heating element that could directly expose them to concentrated heat.

However, “dishwasher-safe” remains the key qualification. Not every plastic container is designed for high-temperature dishwasher use.

Plastic also tends to dry differently from glass and ceramic. Even with an efficient drying system, water can remain on recessed surfaces, lips and undersides.

PureDry Is Not CrystalDry

One of the most important points when reviewing the SHX878WD5N today is that PureDry should not be confused with CrystalDry.

Some newer Bosch 800 Series dishwashers use CrystalDry, while the SHX878WD5N belongs to an earlier generation. Current 800 Series models can also include technologies such as PowerControl and Wi-Fi-enabled Home Connect, depending on the exact model.

Therefore, claims about CrystalDry performance on newer models should not be transferred to the SHX878WD5N.

If you are comparing an older SHX878WD5N with a current 800 Series dishwasher, drying technology is one of the areas where the specifications can differ substantially.

42 dBA Noise Rating

The SHX878WD5N is rated at 42 dBA.

That is one of the defining characteristics of the model.

A quiet dishwasher can be particularly valuable in an open-plan kitchen where the dishwasher is close to a dining room, family room or living area.

The manufacturer originally described the 42 dBA rating using a comparison against 24-inch full-size stainless-steel-tub dishwashers from major brands in the U.S. and Canada. That historical comparison should not be interpreted as a current 2026 industry ranking.

The useful fact for today’s review is simply that the SHX878WD5N is documented at 42 dBA.

Actual perceived sound can vary according to cabinetry, installation, plumbing, floor construction and the contents of the dishwasher.

Is 42 dBA Really Quiet?

For a residential dishwasher, 42 dBA represents a low documented sound level.

However, dBA ratings are measured under standardized conditions and do not describe every sound produced during every part of a cycle.

A dishwasher can have different sounds during filling, washing, draining and drying. Pump and water sounds can also be perceived differently depending on the kitchen.

Nevertheless, the 42 dBA specification makes the SHX878WD5N especially relevant to homeowners looking for a dishwasher that does not dominate the sound environment.

ENERGY STAR Qualification

The SHX878WD5N is documented as ENERGY STAR qualified. Bosch’s model-specific specification lists 269 kWh annual energy consumption and 2.9 gallons of water per cycle.

ENERGY STAR’s dishwasher criteria use standardized energy and water testing. Current criteria for standard dishwashers establish maximum energy and water consumption levels, although older certified models were evaluated under the criteria applicable when they were certified.

This distinction matters because a 2018-era model should not be judged as though it was originally certified under today’s exact testing framework.

269 kWh Annual Energy Consumption

The documented annual energy consumption is 269 kWh.

This figure is a standardized rating rather than a guarantee of exactly 269 kWh for every household.

Actual annual consumption depends on how frequently the dishwasher is used, which cycles are selected, incoming water temperature, household loading patterns and other operating conditions.

For someone comparing operating costs, the best approach is to combine the model’s standardized energy figure with the local electricity rate.

2.9 Gallons of Water per Cycle

The SHX878WD5N is rated at approximately 2.9 gallons of water per cycle. Bosch also lists total annual water consumption at approximately 623.5 gallons.

The annual figure corresponds to a standardized usage pattern rather than every household’s actual consumption.

ENERGY STAR emphasizes that efficient dishwashers can reduce water consumption substantially compared with inefficient dishwashing practices and recommends running full loads whenever possible.

This means the dishwasher’s efficiency is most useful when its available capacity is actually used.

Water Efficiency and Full Loads

A dishwasher uses water and energy for the cycle regardless of whether every available position is occupied.

ENERGY STAR therefore recommends running full loads whenever possible.

The SHX878WD5N’s 16-place capacity and three-rack design make it practical to accumulate a substantial load before starting a cycle.

The important balance is avoiding both extremes: running repeatedly with only a few dishes and overloading the dishwasher so severely that spray coverage is compromised.

No Integrated Water Softener

The model-specific documentation states that the SHX878WD5N does not have a water softener.

This matters for households with hard water.

Hard water contains minerals that can contribute to spots, deposits and scale on both dishes and internal dishwasher components.

In hard-water regions, owners should pay attention to detergent selection, rinse aid and periodic cleaning. The correct approach depends on the actual water hardness at the property.

Hard Water and Glassware

Glassware can be particularly sensitive to water conditions.

Mineral deposits can leave cloudy-looking marks on glasses, while detergent residue can create a different appearance. Distinguishing between mineral deposits, etching and detergent residue is important because they require different solutions.

Because the SHX878WD5N does not have an integrated water softener, owners in hard-water areas should not assume that the dishwasher itself will remove the underlying mineral problem.

AquaStop Leak Protection

The SHX878WD5N includes 24/7 AquaStop leak protection.

Leak protection is particularly important for a built-in dishwasher because the appliance is connected to a pressurized water supply and drain system inside kitchen cabinetry.

The system is designed to provide protection against certain water-leak situations, but it does not eliminate the need for correct installation.

A damaged hose, improperly installed connection or plumbing problem can still create risks, which is why installation should follow the manufacturer’s instructions and applicable local codes.

Installation Dimensions

The dishwasher is approximately:

  • 33 7/8 inches high
  • 23 9/16 inches wide
  • 23 3/4 inches deep

The required cutout is approximately:

  • 33 7/8 inches high
  • 23 5/8 inches wide
  • 24 inches deep

Bosch also specifies adjustable feet and a net weight of approximately 92 pounds.

Before installation, cabinet measurements should be checked rather than assuming that every 24-inch opening will accommodate the appliance without modification.

Electrical Requirements

The SHX878WD5N is designed for:

  • 120 V
  • 60 Hz
  • 1,440 W
  • 12 A

The original specification provides installation information for both hardwired and receptacle configurations, with a compatible power-cord accessory identified for receptacle installation.

Electrical installation should follow local electrical codes and the appliance’s installation instructions.

Water Pressure Requirement

Bosch specifies a minimum water pressure of 14 psi for this model.

Adequate water pressure is important because the dishwasher’s spray system depends on delivering water through its wash system at the appropriate pressure.

If a dishwasher has persistent filling or cleaning problems, water supply conditions should therefore be considered along with filters, valves, pumps and other components.

Drain Hose Requirements

The supplied drain hose is documented at approximately 79 inches, with Bosch specifying that it can be extended to a maximum of approximately 155 3/4 inches using the approved extension kit.

The installation documentation also specifies that a portion of the drain hose should be raised between approximately 20 and 43 inches above the cabinet floor.

These details are important because incorrect drain routing can contribute to drainage problems or unwanted water movement.

InfoLight

The SHX878WD5N includes InfoLight, which projects a red light onto the floor while the dishwasher is operating.

This feature is especially practical on a quiet dishwasher.

Because the SHX878WD5N is rated at 42 dBA, users may not always hear it running from another room. The floor light gives a quick visual indication that the cycle is active.

Touch Controls

The model uses touch controls for cycle programming.

Top-mounted touch controls have two practical advantages.

First, they provide a relatively clean appearance when the door is closed.

Second, the controls are less accessible to accidental presses than a conventional front-control arrangement.

The trade-off is that the user cannot see the controls while the door is closed, which is why the operating indicator becomes useful.

24-Hour Delay Start

The SHX878WD5N includes a 24-hour delay-start timer. Bosch identifies this as one of the model’s highlights.

Delay start can be useful when users want to load the dishwasher immediately but have it operate later.

For example, a household may prefer to start a cycle after dinner rather than while people are still using the kitchen.

In areas with time-of-use electricity pricing, delayed operation can also potentially be scheduled for a lower-cost period, although the actual savings depend entirely on the utility’s tariff.

ChildLock

One unusual specification is that Bosch lists ChildLock as No for this model.

This means buyers should not assume that the SHX878WD5N has the child-lock function found on some newer or different Bosch dishwasher models.

Families with young children should therefore consider the physical placement of the dishwasher and follow the safety instructions supplied with the appliance.

Concealed Heating Element

The SHX878WD5N uses a concealed heating element.

This is closely related to the dishwasher’s drying approach.

Instead of leaving a traditional heating element exposed across the bottom of the dishwasher, the heating component is concealed within the appliance’s design.

That makes the lower rack more flexible for dishwasher-safe plastics and reduces the possibility of an item coming directly into contact with an exposed heating element.

Cleaning the Filter

As with any dishwasher, the filter is an important part of maintaining good cleaning and drainage.

Food particles collected by the filtration system should not simply be allowed to accumulate indefinitely. A dirty filter can contribute to odors, poor drainage and reduced cleaning performance.

Owners should follow the exact cleaning and removal instructions for their SHX878WD5N variant rather than relying on a generic dishwasher procedure.

This is particularly important because Bosch lists multiple SHX878WD5N production versions, including /01, /10 and /11.

Spray Arm Maintenance

Spray arms should also be inspected periodically.

Food particles or mineral deposits can restrict spray openings, reducing the amount or direction of water reaching dishes.

If a dishwasher suddenly begins leaving food behind despite using the same detergent and cycle, checking the spray arms, filter and loading arrangement is sensible before assuming that a major component has failed.

Detergent Use

The SHX878WD5N is designed for automatic dishwasher detergent.

Using more detergent than necessary does not automatically improve cleaning. Detergent dosage should be appropriate for the water hardness, detergent type and load.

Too little detergent can leave soil behind, while excessive detergent can contribute to residue under some water conditions.

Rinse Aid

Rinse aid can be useful for improving drying and reducing water spots, particularly in households with hard water.

It works by changing how water behaves on dish surfaces, allowing water to drain more effectively rather than remaining as droplets.

For glassware and plastics, rinse aid can therefore be an important part of achieving more consistent drying.

Is the SHX878WD5N Good for Families?

The specifications make the SHX878WD5N particularly relevant to families that regularly wash substantial loads.

The 16-place capacity provides considerable loading space, while the flexible third rack allows utensils and smaller items to be moved away from the main racks. RackMatic provides additional flexibility when tall cookware or glasses need to be accommodated.

A family that runs the dishwasher once a day can also benefit from the combination of a relatively large capacity and low water-use specification.

The key is to load the dishwasher efficiently rather than simply trying to fill every available space.

Is It Good for Open-Plan Kitchens?

The 42 dBA rating makes the SHX878WD5N particularly relevant to open-plan kitchens.

A dishwasher positioned beside a dining table or living room can become noticeable if it produces substantial mechanical noise.

The SHX878WD5N’s sound specification was specifically one of its major selling points.

Again, actual sound depends on installation. Cabinets can transmit vibration, and plumbing can create sounds that are not reflected by the appliance’s published dBA figure.

Is It Good for Plastic Containers?

The dishwasher’s concealed heating element and closed drying approach make it suitable for dishwasher-safe plastics.

Plastic containers should nevertheless be positioned so that water can drain from them.

A container placed upside down may trap water along its rim, while a deeply recessed container can retain moisture even after the drying stage.

The Extra Dry option can be useful when a load contains a large amount of plastic.

Is It Good for Pots and Pans?

The flexible rack system makes the SHX878WD5N adaptable to cookware.

The adjustable upper rack can create additional vertical clearance in the lower section, while the third rack handles smaller utensils.

Large pots and pans should still be positioned so they do not block spray arms or prevent water from reaching neighboring dishes.

For heavily baked-on cookware, the appropriate heavy-duty cycle should be selected rather than expecting every load to receive identical treatment.

Is It Good for Glassware?

The three-rack layout can provide substantial space for glasses, particularly when the third rack is used for utensils and small items.

The key issue is placement. Glasses should be positioned securely and separated sufficiently to reduce the risk of contact during washing.

Water conditions also matter. In hard-water areas, mineral deposits can affect the appearance of glassware regardless of the dishwasher’s cleaning system.

Reliability Considerations

A specification sheet cannot prove the real-world service life of every dishwasher.

Reliability depends on manufacturing variation, installation quality, water conditions, usage frequency, maintenance and the condition of individual components.

What can be established is that Bosch continues to maintain model-specific support records for SHX878WD5N variants, including manuals, installation instructions, product specifications and replacement-part resources.

That support documentation is particularly useful for an older dishwasher because correct model identification becomes increasingly important as an appliance ages.

Common Problems to Watch For

With an older SHX878WD5N, several broad dishwasher problems are worth monitoring:

Poor cleaning

Check loading, detergent dosage, filter condition and spray-arm openings before assuming a pump or electronic component has failed.

Poor drying

Check rinse aid, loading position, plastic placement and the selected drying option.

Standing water

Check the filter, drain path and hose arrangement. The installation documentation specifies particular drain routing requirements.

Unusual noise

A change from the dishwasher’s normal sound can indicate an obstruction, pump issue, loose component or installation-related vibration.

Water leakage

Turn off the water supply and electricity if a significant leak occurs and follow the manufacturer’s safety and service instructions.

Replacement Parts and Support

Bosch maintains dedicated service pages for SHX878WD5N/01, /10 and /11. These pages provide access to manuals, installation instructions, specifications and replacement-part information.

This is particularly important for a discontinued model.

When ordering a component, users should identify the complete E-Nr/model number rather than relying solely on the basic SHX878WD5N designation.

Different production versions can have differences in parts or documentation.

Warranty

The Canadian model-specific specification states that the product was covered by a 365-day warranty against defects in materials and workmanship, while cosmetic defects were covered for 30 days under the terms stated in that documentation.

For an older or used appliance, the original warranty period may already have expired.

Consequently, someone purchasing a used SHX878WD5N should not assume that the original warranty remains active. Warranty status should be confirmed using the purchase documentation and the applicable terms.

Current Availability

The current U.S. product page identifies the SHX878WD5N as no longer available.

This changes how the dishwasher should be evaluated today.

It is not simply a matter of asking whether the original specification was strong. A prospective buyer also needs to consider whether the unit is new old stock, used, refurbished or already installed in a home.

A used appliance should be evaluated based on its condition, maintenance history and parts availability rather than its original retail position.

USA Compatibility

The SHX878WD5N was designed for the North American electrical system.

Its documented electrical requirements are:

  • 120 volts
  • 60 Hz
  • 1,440 watts
  • 12 amps

The original installation documentation also provides both hardwire and receptacle installation configurations.

Therefore, the exact model is electrically appropriate for the market for which it was designed, assuming the installation complies with applicable local electrical requirements.

The important issue for U.S. consumers today is availability rather than basic electrical compatibility.

Canada Compatibility

The Canadian specification confirms the same fundamental North American electrical configuration: 120 V and 60 Hz. It also lists the same 42 dBA rating, 16-place capacity, 2.9 gallons per cycle, 269 kWh annual energy consumption and 24/7 AquaStop protection.

Bosch’s Canadian support system continues to show model-specific support records for SHX878WD5N variants.

That makes the model relevant to Canadian owners and used-appliance buyers, although current availability should not be confused with the fact that support documentation still exists.

UK Compatibility

The SHX878WD5N is not a normal UK electrical model.

Its specification is 120 V and 60 Hz, which is fundamentally different from the electrical configuration used for standard UK household appliances.

For that reason, UK buyers should not purchase this exact North American model expecting to connect it directly to a normal UK supply.

The dishwasher’s rack design, sound level, water consumption and cleaning technology can still be useful when comparing Bosch products internationally, but the exact appliance should be replaced by a locally specified UK model for a UK installation.

SHX878WD5N Compared With Newer 800 Series Models

The biggest mistake when researching the SHX878WD5N is assuming that every Bosch 800 Series dishwasher is essentially the same.

Current Bosch 800 Series models can feature technologies such as CrystalDry, PowerControl, Wi-Fi-enabled Home Connect, updated rack designs and newer control systems.

The SHX878WD5N belongs to an earlier generation and its documented specification centers on PrecisionWash, a flexible third rack, RackMatic, PureDry-style closed drying, InfoLight, AquaStop and a 42 dBA sound level.

Therefore, someone comparing it with a modern 800 Series dishwasher should create a model-by-model specification comparison rather than comparing the series names alone.

Major Advantages

The SHX878WD5N has several strong documented characteristics:

  • 42 dBA noise rating
  • 16-place capacity
  • Flexible third rack
  • Folding third-rack tines
  • RackMatic adjustable upper rack
  • Nine possible upper-rack positions
  • EasyGlide racks
  • Five-level wash system
  • PrecisionWash
  • Stainless-steel tub
  • Concealed heating element
  • Extra Dry option
  • InfoLight
  • 24-hour delay start
  • 24/7 AquaStop
  • ENERGY STAR qualification
  • 2.9 gallons per cycle
  • 269 kWh annual energy consumption
  • 120 V North American electrical design

These are all documented characteristics of the exact SHX878WD5N model.

Important Limitations

There are also several limitations that should be considered.

It is discontinued in the U.S.

The current U.S. product page identifies the model as no longer available.

It is an older 800 Series design

Some technologies advertised on today’s 800 Series models are not part of this model’s specification.

No integrated water softener

The model specification explicitly lists the water softener as No.

North American electrical configuration

It is designed around 120 V/60 Hz operation and therefore is not a normal UK installation appliance.

ChildLock is not listed

The model specification identifies ChildLock as No.

Used units require careful inspection

Because the model is no longer current, buyers considering used examples should pay close attention to condition and parts availability.

Bosch SHX878WD5N Review: Overall Assessment

The Bosch SHX878WD5N is a good example of why model-specific research is important when reviewing older dishwashers.

On paper, its specification is comprehensive. The dishwasher provides a 16-place capacity, three-rack loading, flexible third rack, adjustable upper rack, five-level washing, PrecisionWash, 42 dBA operation, stainless-steel construction, AquaStop protection and ENERGY STAR qualification.

The rack system is arguably one of its most practically important characteristics. The flexible third rack gives users another location for utensils and smaller objects, while RackMatic makes it possible to alter upper-rack height according to the load.

The 42 dBA rating also makes the dishwasher relevant to open kitchens and homes where noise is a concern. Bosch’s original documentation specifically positioned the model around quiet operation.

Its water-use specification is another significant characteristic. At 2.9 gallons per cycle and 269 kWh annual energy consumption, the model was designed around efficient operation.

The drying system should be evaluated more carefully. The SHX878WD5N belongs to the PureDry generation rather than the newer CrystalDry generation. This means it should not be judged according to claims made about current Bosch 800 Series CrystalDry models.

The absence of an integrated water softener is another consideration, especially for households in hard-water areas. Users in such locations need to pay attention to mineral buildup, rinse aid, detergent and periodic dishwasher maintenance.

For U.S. and Canadian owners, the electrical configuration is appropriate to the North American market for which the dishwasher was designed. For UK readers, however, the exact model is not a direct-install appliance because it uses 120 V/60 Hz electrical specifications.

The biggest consideration in 2026 is therefore the model’s age and availability. Bosch currently lists the SHX878WD5N as no longer available in the United States, although support documentation continues to exist.

For an existing owner, the combination of model-specific documentation and replacement-part resources is useful. For someone considering a used SHX878WD5N, condition becomes much more important than the original product positioning.

The most accurate way to characterize the SHX878WD5N is therefore as an older 800 Series dishwasher with a strong documented rack system, quiet operation, sensor-assisted washing, efficient water use and a substantial set of convenience and safety features, but one that should not be confused with today’s 800 Series technology.


Frequently Asked Questions

1. Is the Bosch SHX878WD5N an 800 Series dishwasher?

Yes. The SHX878WD5N is identified as an 800 Series DLX 24-inch dishwasher.

2. Is the Bosch SHX878WD5N discontinued?

The current U.S. product page states that the SHX878WD5N is no longer available.

3. Does Bosch still support the SHX878WD5N?

Yes. Bosch maintains model-specific support pages for several SHX878WD5N variants, including manuals, installation documents, specifications and parts resources.

4. How quiet is the SHX878WD5N?

It has a documented sound rating of 42 dBA.

5. How many place settings does it hold?

The dishwasher is rated for 16 place settings.

6. Does it have a third rack?

Yes. It has a Flexible 3rd Rack with folding tines.

7. How much additional loading space does the third rack provide?

Bosch states that the flexible third rack provides approximately 30% more loading area compared with a Bosch dishwasher with two racks.

8. Does it have RackMatic?

Yes. RackMatic provides three height levels and up to nine possible rack positions.

9. Does the SHX878WD5N have PrecisionWash?

Yes. PrecisionWash is one of the documented cleaning technologies associated with the model.

10. Does it have a five-level wash system?

Yes. The specification lists a five-level wash system.

11. Does it have PureDry?

The model belongs to Bosch’s closed drying generation associated with PureDry. Bosch describes PureDry as a closed system that does not pull outside air into the dishwasher or use an exposed heating element.

12. Does it have CrystalDry?

No. CrystalDry is associated with newer Bosch models and should not be attributed to the SHX878WD5N.

13. Does it have an exposed heating element?

No. The model specification identifies a concealed heating element.

14. Can I wash plastic containers in it?

Dishwasher-safe plastics can be washed, and the absence of an exposed heating element is helpful for plastic items. Proper loading and the appropriate drying option remain important.

15. Does it have an Extra Dry option?

Yes. Extra Dry is listed among the model’s special features/options.

16. Does it have InfoLight?

Yes. InfoLight is included.

17. What does InfoLight do?

It provides a floor-projected indication that the dishwasher is operating.

18. Does it have a delay timer?

Yes. The model has a 24-hour delay-start timer.

19. Does it have AquaStop?

Yes. The model includes 24/7 AquaStop leak protection.

20. Does it have a water softener?

No. The model-specific specification lists the water softener as No.

21. Is it suitable for hard-water areas?

It can be used in hard-water areas, but owners should pay particular attention to mineral deposits, detergent selection, rinse aid and dishwasher maintenance because there is no integrated water softener.

22. How much water does the SHX878WD5N use?

The specification lists approximately 2.9 gallons per cycle.

23. What is its annual water consumption?

Bosch lists approximately 623.5 gallons per year under the applicable standardized usage conditions.

24. How much electricity does it use?

The model’s documented annual energy consumption is approximately 269 kWh.

25. Is it ENERGY STAR qualified?

Yes. The model specification identifies it as ENERGY STAR qualified.

26. What voltage does it use?

The SHX878WD5N is specified for 120 V operation.

27. What frequency does it use?

It is specified for 60 Hz.

28. How many watts does it use?

The specification lists 1,440 watts.

29. What is the required current?

The specification lists 12 amps.

30. Can I install it in the UK?

The exact model is not designed as a standard UK electrical appliance because it is specified for 120 V/60 Hz North American power. UK buyers should use a locally specified dishwasher.

31. Is it suitable for the USA?

Yes, the model was designed for the North American electrical system, although Bosch now lists it as no longer available in the U.S.

32. Is it suitable for Canada?

Yes. Canadian model documentation specifies the North American 120 V/60 Hz configuration and identifies the model as an 800 Series dishwasher.

33. What are the dimensions?

The appliance is approximately 33 7/8 × 23 9/16 × 23 3/4 inches.

34. What size cabinet opening does it need?

The specified cutout is approximately 33 7/8 × 23 5/8 × 24 inches.

35. How much does it weigh?

The documented net weight is approximately 92 pounds.

36. What is the minimum water pressure?

The specification identifies approximately 14 psi as the minimum water pressure.

37. How long is the drain hose?

The documented drain hose is approximately 79 inches long.

38. Can the drain hose be extended?

Yes. Bosch’s installation documentation specifies that it can be extended to approximately 155 3/4 inches using the approved extension kit.

39. Does it have ChildLock?

The model specification lists ChildLock as No.

40. Does it have touch controls?

Yes. The SHX878WD5N uses touch controls.

41. Does it have a bar handle?

Yes. The model is identified as a 24-inch bar-handle dishwasher.

42. Is it panel-ready?

No. The SHX878WD5N is a finished stainless-steel appliance rather than a custom-panel dishwasher.

43. Does it have a stainless-steel interior?

Yes. The tub material is specified as stainless steel.

44. Does it have adjustable feet?

Yes. Adjustable feet are listed in the specification.

45. Is the third rack removable?

The rack system is designed for flexible loading, but owners should consult the model-specific manual for the correct procedure for removal or adjustment.

46. Is the SHX878WD5N good for large families?

Its 16-place capacity and flexible three-rack arrangement make it suitable for households that regularly produce large dishwasher loads.

47. Is it good for an open-plan kitchen?

The 42 dBA sound rating makes it particularly relevant to open-plan kitchens where dishwasher noise can otherwise be noticeable.

48. Is it good for plastic dishes?

Its closed drying approach and concealed heating element make it suitable for dishwasher-safe plastics.

49. Is it good for pots and pans?

The adjustable RackMatic system and flexible rack design provide additional space-management options for larger cookware.

50. Does it use a soil sensor?

The model uses the PrecisionWash platform, which Bosch describes as using intelligent sensors to monitor washing conditions.

51. Should I pre-rinse dishes?

The general efficiency guidance is to scrape rather than fully rinse dishes before loading.

52. Does it require rinse aid?

Rinse aid can improve drying and reduce water spotting, especially in hard-water conditions.

53. Does it require regular filter cleaning?

Yes. Routine filter maintenance is important for maintaining cleaning and drainage performance.

54. Can hard water affect this dishwasher?

Yes. Hard water can contribute to mineral buildup and spotting. The absence of an integrated water softener makes water-condition management particularly relevant.

55. Does Bosch still provide manuals?

Yes. Bosch’s support pages list user manuals and installation instructions for SHX878WD5N variants.

56. Are replacement parts still supported?

Bosch’s model-specific service pages continue to provide replacement-part resources for several variants. Actual availability depends on the specific component and production version.

57. Does every SHX878WD5N have exactly the same documentation?

Not necessarily. Bosch lists multiple production suffixes, including /01, /10 and /11. Owners should use the documentation corresponding to their complete model number.

58. Is the SHX878WD5N still sold new?

The current U.S. product page states that the product is no longer available.

59. Is it worth buying a used SHX878WD5N?

That depends on the unit’s condition, price, service history and parts availability. Because it is discontinued, those factors are more important than simply seeing the 800 Series designation.

60. What should I inspect before buying a used SHX878WD5N?

Check the racks, rack wheels, spray arms, filter, door seal, tub, controls, drainage, heating, drying performance, water connections, leak protection and overall operating noise. Also verify the complete model suffix.

61. Does it have Wi-Fi?

The model-specific documentation reviewed for the SHX878WD5N does not establish Wi-Fi-enabled Home Connect as a feature, so it should not be assumed to have the connectivity capabilities of newer Bosch 800 Series models.

62. Does it have Home Connect?

The exact SHX878WD5N specification does not identify Home Connect as a model feature. Current Bosch 800 Series models may have Home Connect, but those newer specifications should not be transferred to this older model.

63. Does it have CrystalDry?

No. CrystalDry is a later Bosch drying technology and should not be attributed to the SHX878WD5N.

64. Does it have PowerControl?

PowerControl is associated with newer Bosch dishwasher generations. It is not a documented feature of the SHX878WD5N.

65. Is the 42 dBA rating still relevant today?

Yes. The 42 dBA figure remains the documented operating sound rating for the model, although the manufacturer’s historical comparison should not be treated as a current industry ranking.

66. Is 2.9 gallons per cycle the actual water use every time?

Not necessarily. It is the model’s standardized water-use specification. Actual use varies with cycle and operating conditions.

67. Is 269 kWh the exact yearly electricity consumption?

No. It is the standardized annual energy figure. Actual household consumption depends on usage frequency, cycle selection and other conditions.

68. Does the dishwasher need professional installation?

Dishwasher installation involves water, drainage and electricity. Installation should follow the manufacturer’s instructions and local plumbing and electrical requirements. Bosch’s installation documentation specifically notes that plumbing installations vary according to local codes.

69. What is the biggest strength of the SHX878WD5N?

Its documented combination of 42 dBA quiet operation, 16-place capacity, flexible third rack and adjustable RackMatic upper rack is one of its most significant strengths.

70. What is the biggest limitation today?

The most important current limitation is that the model is an older, discontinued dishwasher, meaning buyers must consider availability, condition and parts support rather than treating it like a current 800 Series model.

Final Review

The Bosch SHX878WD5N 800 Series dishwasher remains a notable older Bosch model because it combines several features that remain relevant to modern dishwasher buyers: 42 dBA operation, a 16-place capacity, a flexible third rack, RackMatic adjustment, PrecisionWash, stainless-steel construction, concealed heating, efficient water use and AquaStop leak protection.

Its rack configuration is particularly practical. The third rack creates additional space for utensils and smaller items, while RackMatic gives users the ability to change upper-rack height depending on the load. This can be useful for households that alternate between large cookware loads, family dinner loads and loads dominated by glasses and bowls.

The 42 dBA rating is another defining characteristic. Although the manufacturer’s original “quietest” comparison was based on a historical market sample and should not be presented as a current 2026 ranking, the model’s actual documented 42 dBA specification remains relevant.

Its efficiency figures are also well defined. The model is documented at 2.9 gallons per cycle and 269 kWh annually under the applicable standardized conditions, and it carries ENERGY STAR qualification.

The drying system needs more careful interpretation. The SHX878WD5N belongs to an earlier Bosch generation and should not be confused with newer 800 Series models that use CrystalDry. Current models can also include newer washing, connectivity and control technologies that are absent from this older model.

The lack of an integrated water softener is another consideration for households with hard water. Owners in those areas need to pay attention to mineral buildup, rinse aid, detergent selection and periodic maintenance.

For U.S. and Canadian users, the model’s 120 V/60 Hz electrical design corresponds to the North American market for which it was developed. For UK users, the exact SHX878WD5N should not be treated as a directly installable appliance because of its North American electrical specification.

The current availability situation is perhaps the most important issue for a buyer today. The U.S. product page identifies the SHX878WD5N as no longer available, although model-specific support and documentation remain accessible.

For an existing owner, this is reassuring because manuals, installation documents and parts resources remain associated with the model. For a used-appliance buyer, however, the condition of the individual dishwasher should receive considerable attention.

The SHX878WD5N should ultimately be viewed as an older 800 Series dishwasher rather than a direct substitute for a current 800 Series model. Its quiet operation, flexible rack system, 16-place capacity and efficient water use remain useful characteristics, but its older drying platform, lack of an integrated water softener, lack of documented modern connectivity features and discontinued status distinguish it from today’s Bosch lineup.

For homeowners who already own the SHX878WD5N, proper loading, filter maintenance, appropriate detergent and rinse aid, attention to hard-water conditions and correct installation can help preserve the dishwasher’s intended performance. For buyers considering a used unit, the complete model suffix, physical condition, service history and availability of replacement parts should all be checked before purchase.

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