The Bosch 800 Series SHP78CM5N is a premium 24-inch built-in dishwasher designed around three major priorities: strong cleaning performance, advanced drying, and quiet operation. It combines Bosch’s PrecisionWash system with PowerControl, CrystalDry drying, a flexible third rack, adjustable rack positioning, stainless-steel construction, Wi-Fi connectivity, and a 42 dBA operating rating. On paper, it is positioned considerably above a basic dishwasher, but the important question is whether those additional technologies make a meaningful difference in everyday use.
Independent testing provides useful evidence because the SHP78CM5N itself has not been separately laboratory-tested in every category. Current independent testing indicates that the SHP78CM5N is expected to perform similarly to the closely related SHX78CM5N, with the principal distinction being the pocket-handle design versus the tested bar-handle version. The tested model performed very well when washing heavily soiled dishes, very well in combined water-and-energy testing, and excellently in noise testing.
That distinction is important when reading this review. The article discusses the SHP78CM5N specifically for its design, specifications, features and configuration, while performance conclusions based on laboratory testing are attributed to the closely related SHX78CM5N where the independent testing organization itself makes that comparison. This avoids treating two different model numbers as if they were literally the same appliance.
Bosch SHP78CM5N Review at a Glance
The SHP78CM5N is a 24-inch, top-control dishwasher with a stainless-steel tub and a 16-place-setting capacity. It operates at 42 dBA, uses CrystalDry for drying, and incorporates PrecisionWash with PowerControl for washing. It also has a flexible third rack, RackMatic rack adjustment, EasyGlide rack movement, 24/7 AquaStop leak protection, Home Connect Wi-Fi, and an NSF-certified sanitize option.
For people who regularly wash heavily soiled cookware, dishes, glasses, utensils and plastic containers, the SHP78CM5N’s combination of washing and drying technologies is more significant than its cosmetic features. Independent testing of the related model found very good performance on heavily soiled loads and very good energy performance, while the noise result was rated excellent.
The major compromise is cycle duration. Independent testing rated cycle time only fair, meaning this is not the type of dishwasher you should choose primarily because you want every load completed as quickly as possible. The machine prioritizes cleaning, efficiency and drying, and those objectives can result in substantially longer programs than some users expect.
Bosch SHP78CM5N Key Specifications
| Feature | Bosch SHP78CM5N |
|---|---|
| Series | Bosch 800 Series |
| Dishwasher type | Built-in, top control |
| Width | 24 inches |
| Dimensions | 33 7/8 × 23 9/16 × 23 3/4 inches |
| Noise rating | 42 dBA |
| Tub | Stainless steel |
| Capacity | 16 place settings |
| Drying system | CrystalDry |
| Wash system | PrecisionWash with PowerControl |
| Third rack | Flexible 3rd Rack |
| Rack adjustment | RackMatic |
| Rack movement | EasyGlide |
| Water use | 3.2 gallons per cycle |
| Annual energy consumption | 240 kWh |
| ENERGY STAR | Yes |
| Sanitize option | NSF-certified |
| Leak protection | 24/7 AquaStop |
| Wi-Fi | Home Connect |
| Water softener | No |
| Heating element | Concealed |
| Finish | Stainless steel anti-fingerprint |
| Controls | Top touch controls |
| Place settings | 16 |
These specifications come from the model’s product documentation and current product information. The listed water and energy figures also correspond to the current ENERGY STAR qualification limits for standard residential dishwashers, which are no more than 240 kWh annually and 3.2 gallons per cycle under the applicable test methodology.
What Is the Bosch SHP78CM5N?
The SHP78CM5N is part of Bosch’s 800 Series, which sits in the company’s premium mainstream dishwasher range. It is intended for a standard 24-inch installation and uses a top-control layout, meaning the controls are positioned on the upper edge of the door rather than prominently displayed on the front.
The pocket-handle design gives the appliance a relatively clean exterior appearance. Because the controls are hidden when the door is closed, the front remains visually simple rather than looking like a traditional appliance control panel. An InfoLight feature provides an indication that the dishwasher is running, which is useful because a very quiet dishwasher can otherwise make it difficult to tell whether a cycle is active.
The stainless-steel interior is another important characteristic. Stainless tubs are common in higher-end dishwashers because they provide a durable washing chamber and tolerate the repeated exposure to hot water, detergents and high temperatures involved in dishwasher operation.
Cleaning Performance
How Well Does the Bosch SHP78CM5N Clean?
Cleaning is arguably the most important reason to consider the SHP78CM5N. Independent testing of the closely related SHX78CM5N found very good performance when washing heavily soiled dishes. The testing methodology specifically evaluates difficult loads rather than simply looking at whether lightly soiled plates appear clean after a normal cycle.
That makes the result particularly relevant for households that put cookware, casserole dishes, plates with dried food, bowls, utensils and other challenging items into the dishwasher. However, no dishwasher eliminates the importance of loading technique. The manufacturer’s instructions specifically recommend placing heavily soiled items in the lower rack, keeping spray arms unobstructed, and positioning containers so water can drain away rather than collect inside them.
The SHP78CM5N uses PrecisionWash with PowerControl. The system is designed to direct washing intensity toward different zones rather than treating every item in the machine identically. This can be particularly useful when a load contains a mixture of ordinary dishes and heavily soiled cookware.
PrecisionWash With PowerControl
PowerControl is one of the more interesting features because it is aimed at a common dishwasher problem: not every item requires the same level of washing intensity. Instead of automatically treating the entire load as heavily soiled, the system can concentrate more intensive cleaning where it is useful.
The user manual explains that the lower spray system can provide more intensive cleaning in selected areas, particularly for difficult-to-clean items such as casserole dishes, pots and pans. When the more intensive configuration is used, the machine can increase water and energy consumption and extend the program duration.
This is a good example of why Bosch’s feature list should not be interpreted simply as a collection of marketing terms. PowerControl is most useful when the way you load the dishwasher changes from one cycle to another. A normal load of plates and glasses does not necessarily require the same treatment as a load containing cookware with baked-on food.
Baked-On Food and Heavy Loads
One of the strongest use cases for the SHP78CM5N is a household that regularly puts difficult dishes into the machine rather than hand-washing them first. Independent testing found the related model very good on heavily soiled dishes, including evaluation of both lower- and upper-rack washing performance.
However, users should not interpret strong dishwasher performance as an instruction to overload the racks. Bosch specifically advises users to avoid blocking spray arms and to position heavily soiled cookware where stronger spray action can reach it. Correct loading can therefore have a major influence on whether the dishwasher achieves the cleaning performance it is designed to deliver.
The manufacturer also recommends removing large food remnants without pre-rinsing dishes under running water. This is an important distinction: scraping off large pieces of food is different from washing the entire plate before putting it into the machine. Avoiding unnecessary pre-rinsing can reduce water waste while still allowing the dishwasher’s cleaning system to perform its intended job.
CrystalDry: One of the Biggest Reasons to Buy the 800 Series
Drying is where the SHP78CM5N becomes more interesting than many conventional dishwashers. The appliance uses Bosch’s CrystalDry system rather than relying solely on a basic heated drying approach. Bosch describes CrystalDry as its advanced drying technology, and the model documentation specifically identifies it as a key feature.
This matters because drying is particularly difficult for plastics. Plastic containers and lids tend to retain water because they do not behave thermally in the same way as glass, ceramic or stainless steel. A dishwasher can therefore finish a cycle with plates and glasses reasonably dry while leaving plastic containers covered with droplets.
Independent testing of the SHP78CM5N’s closely related tested model found it very good for drying plastic items. That is one of the more meaningful advantages of this dishwasher because plastic drying remains a common weakness across the category.
Bosch’s own specification documentation also notes that aggregate drying performance for CrystalDry is measured across a combined household load containing plastics, glass, steel and porcelain compared with Bosch’s PureDry system. Bosch cautions that actual drying performance varies according to the type of dishware.
Therefore, CrystalDry should not be interpreted as a guarantee that every item will emerge completely dry under every loading condition. The stronger conclusion is that the technology is specifically intended to improve drying, with particular importance for materials such as plastic that are traditionally difficult to dry.
Noise Performance: Is 42 dBA Actually Quiet?
The SHP78CM5N has a published noise rating of 42 dBA. For a dishwasher installed in an open-plan kitchen, that is an important specification because the appliance can be operating while people are eating, watching television, working or sleeping nearby.
Independent testing of the related SHX78CM5N produced an excellent noise result. The testing methodology does more than rely on the manufacturer’s decibel figure: it combines sound measurements with listener judgments across the cycle, including intermittent noises that can sometimes be more noticeable than the average operating sound.
That makes the SHP78CM5N particularly relevant for open kitchens and homes where the dishwasher is located close to living areas. The difference between a dishwasher that is technically quiet and one that is unobtrusive throughout an entire cycle can be meaningful, particularly when the machine runs for several hours.
It is still important to remember that 42 dBA does not mean absolutely silent. Pumps, water movement, draining and occasional dish or rack noises can still be audible. Loading the dishwasher incorrectly can also affect the sounds it produces. Bosch’s manual specifically notes that noise levels can vary depending on the items placed inside the appliance.
Third Rack and Loading Flexibility
The SHP78CM5N has a Flexible 3rd Rack designed primarily for utensils and smaller items. A third rack can make a significant difference because it creates an additional horizontal loading area above the conventional upper rack.
The advantage is not simply additional capacity. A third rack can free space in the lower and middle racks that would otherwise be occupied by cutlery baskets and small utensils. This can make the main racks easier to organize around plates, bowls, cookware and glasses.
The model supports 16 place settings, which gives it substantial capacity for a standard 24-inch household dishwasher. Actual usable capacity will depend on the shapes of dishes, cookware and glasses, so place-setting figures should be treated as standardized capacity measurements rather than a promise that every household will fit exactly the same number of items.
RackMatic and EasyGlide
Rack adjustability is another important part of the SHP78CM5N’s practical design. The RackMatic system allows the upper rack to be repositioned to accommodate different combinations of tall glasses, bowls, cookware and other dishes.
This becomes particularly useful when you alternate between everyday loads and larger cooking loads. A fixed rack layout may work well for plates but create problems when you need additional vertical clearance. Adjustable racks give users more control over the internal space.
EasyGlide is intended to make rack movement smoother. This may sound like a relatively minor feature compared with CrystalDry or PrecisionWash, but racks are handled every time the dishwasher is loaded and unloaded. Smooth movement can therefore have a noticeable effect on everyday usability.
Stainless-Steel Tub and Interior Design
The SHP78CM5N uses a stainless-steel tub. The interior is designed around the high temperatures, detergents and repeated moisture exposure associated with dishwasher operation.
The dishwasher also uses a concealed water-heating element. Concealing the heating element helps maintain a cleaner internal layout and allows the lower portion of the dishwasher to be used for loading rather than requiring an exposed heating coil across the floor.
The model does not have a built-in water softener according to its specification sheet. This point deserves particular attention in areas with hard water because mineral deposits can influence dishwasher performance, glass appearance and maintenance requirements.
SHP78CM5N and Hard Water
Hard water can create challenges for almost any dishwasher because dissolved minerals can leave deposits on surfaces and glassware. The absence of a built-in water softener means buyers in particularly hard-water areas should pay attention to their local water conditions and the manufacturer’s recommended detergent and rinse-aid practices.
This is especially relevant for users in parts of the UK and Canada where water hardness varies significantly by region. A dishwasher that works perfectly in a moderate-water-hardness area may require more attention to detergent dosage, rinse aid and periodic cleaning in a location with substantially harder water.
The SHP78CM5N should therefore not be judged solely on its washing technology when considering hard-water use. Water quality, detergent formulation, rinse aid and machine maintenance all interact with cleaning and drying performance.
Energy Efficiency and Water Consumption
The SHP78CM5N is ENERGY STAR certified and is specified at 240 kWh of annual energy consumption and 3.2 gallons of water per cycle. Those numbers are significant because they correspond to the current maximum energy and water-use thresholds for standard ENERGY STAR residential dishwashers under the applicable U.S. test framework.
ENERGY STAR’s methodology does not simply measure one arbitrary cycle. The annual energy calculation uses a standardized testing procedure and an assumed 215 cycles per year. The procedure also accounts for energy used by the appliance, including the energy associated with heating water and drying dishes.
This means the 240-kWh figure should be treated as a standardized comparison number rather than a guarantee of a particular household’s electricity bill. Actual consumption can change with cycle selection, options, water temperature, frequency of use and other operating conditions.
The water figure is similarly standardized. Using 3.2 gallons per cycle is far below what many people would use if they repeatedly washed a comparable load manually under running water, although actual household water savings depend on how people wash dishes by hand and how fully they load the dishwasher.
Wash Cycles and Options
The SHP78CM5N provides multiple wash programs and additional functions through its controls and connected features. The design is intended to let users select a conventional program for everyday loads while giving additional flexibility through specialized options.
A particularly useful feature for difficult loads is the sanitize option. Bosch documentation explains that the sanitize setting increases and maintains temperature for a longer period, increasing the hygiene level of the appliance and dishware. It also notes that the option increases energy use and cycle duration.
That trade-off is logical. Higher-temperature sanitation requires additional thermal energy and time. Users should therefore reserve the option for situations where the additional sanitation performance is useful rather than automatically selecting it for every load.
NSF-Certified Sanitize Option
The SHP78CM5N’s specification identifies its sanitize option as NSF certified to NSF/ANSI Standard 184.
The residential dishwasher standard establishes sanitation requirements under the certified sanitizing cycle. Certified residential dishwashers must achieve a minimum 99.999% or 5-log reduction of bacteria and reach a final rinse temperature of 150°F under the certification requirements.
This does not mean every dishwasher cycle provides the same sanitation performance. The certification applies to the sanitizing cycle under the specified testing conditions. The model’s manual likewise cautions that sanitation claims should not be extended to all cycles.
For households washing baby-related items, cutting boards or other items where an elevated sanitation cycle is useful, this feature can therefore be valuable.
Home Connect Wi-Fi
The SHP78CM5N is Wi-Fi enabled through Home Connect. This allows the dishwasher to be connected to a smartphone ecosystem rather than relying entirely on physical controls.
The connected system can provide functions such as remote monitoring and app-based controls. Independent product information identifies app-based delay-start functionality, while the physical dishwasher retains conventional controls for users who prefer not to depend on a phone.
Smart connectivity is not essential to washing dishes, so its value depends heavily on how you use your appliances. For some households, receiving cycle information or managing the dishwasher remotely is convenient. For others, it is simply an additional feature that may rarely be used.
One advantage of the SHP78CM5N’s design is that the core appliance does not become unusable simply because you do not want to use connected functions. The dishwasher remains a conventional built-in appliance with physical controls and standard wash programs.
AquaStop Leak Protection
Water leaks are among the more serious dishwasher problems because a small leak can eventually cause cabinet, flooring or subfloor damage. The SHP78CM5N includes Bosch’s 24/7 AquaStop leak-protection system.
The presence of a leak-protection system is particularly useful for permanently installed dishwashers because the appliance is connected to household water and drainage plumbing. However, leak protection should not be interpreted as a reason to ignore installation requirements, damaged hoses or plumbing problems.
Proper installation remains essential. Bosch’s service documentation also emphasizes the importance of using appropriate service procedures and authorized support for appliance repairs.
Dimensions and Installation Considerations
The SHP78CM5N measures approximately 33 7/8 inches high, 23 9/16 inches wide and 23 3/4 inches deep. These dimensions are important when replacing an existing dishwasher because even a small difference in cabinet opening dimensions can complicate installation.
The appliance uses a 120-volt, 60-Hz electrical system and is specified at 1,440 watts and 12 amps for the North American configuration. The model’s technical documentation also specifies its water-pressure and temperature requirements.
North American buyers should therefore treat this as a standard U.S./Canadian installation product rather than assuming it is electrically or dimensionally interchangeable with a European dishwasher.
Bosch SHP78CM5N for the USA
For U.S. households, the SHP78CM5N is designed around the North American 24-inch dishwasher format and uses the electrical and water specifications applicable to that market. Its ENERGY STAR certification, 3.2-gallon water consumption specification, 240-kWh annual energy figure and 42-dBA noise rating make it directly relevant to U.S. dishwasher comparisons.
The model is particularly suited to households looking for a premium dishwasher without moving to the company’s larger Benchmark range. Its 800 Series positioning gives it advanced drying, cleaning customization, flexible loading and connected functionality while maintaining the conventional 24-inch built-in format.
Bosch SHP78CM5N for Canada
The SHP78CM5N is also listed for the Canadian market. Canadian product information identifies the model as a 24-inch 800 Series dishwasher with a brushed-steel anti-fingerprint finish, CrystalDry, PrecisionWash with PowerControl, flexible third rack and 42 dBA noise rating.
The Canadian documentation also confirms a 120-volt, 60-Hz configuration and 16-place-setting capacity.
Canadian buyers should still check the exact model suffix, installation requirements, local warranty terms and retailer configuration because appliance model documentation can vary by market and production revision.
Bosch SHP78CM5N for the UK
The UK situation requires more caution. The SHP78CM5N is a North American model, and Bosch’s UK dishwasher range uses different model numbers, dimensions, energy-label conventions and specifications. For example, current UK models can use 60-cm European dimensions, litre-per-cycle water figures and EU energy-efficiency classes rather than the North American ENERGY STAR framework.
That does not mean the underlying Bosch technologies are unrelated. Current UK models also offer features such as Home Connect, Zeolith-based drying, heat exchangers, adjustable racks and AquaStop on certain models. However, a UK reader should not assume that the SHP78CM5N can simply be imported and treated as a standard UK appliance.
Therefore, this review is valid for UK readers primarily as a technology and performance reference. Anyone purchasing in the UK should check the equivalent locally sold Bosch model rather than relying on the SHP78CM5N’s North American electrical, warranty, dimensions or energy-label specifications.
Maintenance Requirements
Even an expensive dishwasher needs regular maintenance. The SHP78CM5N does not eliminate the need to inspect the interior, racks, spray arms, filter area and seals.
One important consideration is the filter. Independent product information identifies the model as having a manually cleaned filter rather than a completely maintenance-free self-cleaning filter.
This means owners should periodically inspect the filter and remove accumulated food particles and debris. The exact cleaning frequency should depend on how the appliance is used and the manufacturer’s instructions.
Correct loading also contributes to maintenance. Food particles should not be allowed to accumulate unnecessarily, spray arms should remain unobstructed, and the dishwasher should not be used to wash items that are not dishwasher safe.
Detergent and Rinse Aid
The SHP78CM5N can deliver strong results, but detergent selection remains important. Dishwasher detergent is formulated specifically for the conditions inside a dishwasher, where water temperature, spray pressure and chemical concentration differ significantly from hand washing.
Rinse aid can also contribute to drying and water drainage from dish surfaces. This is especially relevant when trying to maximize drying performance, even with CrystalDry.
Users should avoid assuming that adding more detergent automatically produces cleaner dishes. Excessive detergent can create residue or other problems, particularly when water conditions and detergent formulation are not properly matched.
Reliability and Long-Term Ownership
Reliability is more difficult to judge than cleaning performance because reliability requires years of ownership data rather than a short laboratory test.
Current independent testing evaluates predicted reliability at the brand level using large owner surveys. The underlying survey data includes tens of thousands of dishwasher purchases and uses statistical modeling to estimate the likelihood of a dishwasher developing a problem by the fifth year of ownership.
The SHP78CM5N itself has extensive product coverage, but its current independent page notes that the model is expected to perform similarly to the tested SHX78CM5N rather than presenting an entirely separate full laboratory test for every characteristic. That is why reliability claims about the exact SHP78CM5N should be made cautiously.
The presence of a stainless-steel tub, established wash technology, leak protection and manufacturer-supported replacement parts are positive characteristics from a maintenance perspective, but they do not guarantee that an individual appliance will remain problem-free for a particular number of years.
Warranty Coverage
For U.S. purchases, the current manufacturer warranty information lists one year of limited warranty coverage for the entire dishwasher, including parts and labor. Separate limited coverage applies to certain electronics and racks during years two through five, while specified rust-through coverage applies for the inner tub liner and stainless-steel door. Exact terms and exclusions should always be checked in the warranty documentation accompanying the appliance.
This is worth considering because the SHP78CM5N is a premium dishwasher. A higher purchase price does not automatically mean that every component receives a long comprehensive warranty.
Bosch also provides authorized repair support and original parts for service, which can matter when an appliance needs attention outside its initial warranty period.
Canadian warranty terms should be checked against the Canadian documentation, while UK consumers should rely on the warranty associated with the locally sold model rather than assuming the North American warranty applies.
Is the Bosch SHP78CM5N Good for Families?
The 16-place-setting capacity makes the SHP78CM5N appropriate for households that regularly generate substantial numbers of dishes. The third rack is particularly useful for cutlery and smaller utensils because it preserves space in the main racks.
Families may also benefit from the sanitize option when there is a reason to use a higher-temperature cycle. However, using sanitation for every load is not necessarily necessary and can increase cycle duration and energy use.
The strong drying system is another family-friendly feature. Households that use plastic lunch containers, food-storage boxes and children’s plastic items may notice more benefit from CrystalDry than households that primarily wash ceramic plates and glassware. Independent testing specifically found the related model very good for plastic drying.
Is the SHP78CM5N Good for Open-Plan Kitchens?
Yes, the model’s 42-dBA rating and excellent independent noise result make quiet operation one of its most significant characteristics.
This can be especially valuable in open-plan homes where the kitchen is connected to a dining room or living room. A loud dishwasher can become a constant background distraction during a long cycle, while a quieter appliance is easier to live with.
The dishwasher will not be completely silent, and occasional draining or water sounds remain possible. Nevertheless, the independent noise testing provides stronger evidence than relying solely on the manufacturer’s decibel specification.
SHP78CM5N vs Cheaper Dishwashers
The biggest question is whether you actually need an 800 Series dishwasher.
A less expensive dishwasher may already provide adequate washing performance for a household that primarily washes plates, bowls, glasses and cutlery. The additional money spent on the SHP78CM5N is more closely associated with advanced drying, quiet operation, flexible rack configuration, smart connectivity, PowerControl and premium construction.
CrystalDry is likely to be particularly valuable to people frustrated by wet plastic containers. The third rack is useful for households with large amounts of cutlery and utensils. Quiet operation matters most in open kitchens. Wi-Fi matters most to users who actually want connected appliance controls.
In other words, the value proposition depends on which of these features matter to your household rather than simply counting the number of features.
SHP78CM5N vs Bosch 500 Series
The SHP78CM5N occupies a higher position in Bosch’s North American lineup than many 500 Series models. The major differences depend on the exact 500 Series model being compared, but the 800 Series is particularly distinguished by CrystalDry, PowerControl and its premium loading and connectivity package.
A buyer should therefore compare the exact model numbers rather than assuming that every 500 Series dishwasher has identical specifications.
If drying plastics is a major concern, the SHP78CM5N deserves particular attention because independent testing specifically found the related 800 Series model very good in this area.
SHP78CM5N vs Bosch Benchmark
The Benchmark line represents another step above the 800 Series in Bosch’s North American dishwasher range. Current product listings show Benchmark models positioned above 800 Series products in the manufacturer’s lineup.
That does not mean every buyer needs a Benchmark dishwasher. The SHP78CM5N already provides the major features many premium dishwasher buyers are looking for: CrystalDry, PrecisionWash with PowerControl, third-rack loading, 42-dBA operation, stainless construction, Home Connect and AquaStop.
For many households, the decision therefore becomes whether the additional Benchmark features justify moving beyond an already advanced 800 Series configuration.
Main Advantages of the Bosch SHP78CM5N
1. Excellent noise performance
At 42 dBA, the SHP78CM5N is designed for quiet operation, and independent testing of the closely related model rated its noise performance excellent.
2. Strong cleaning performance
The related tested model performed very well on heavily soiled dishes, supporting the SHP78CM5N’s overall positioning as a performance-focused dishwasher.
3. Advanced plastic drying
CrystalDry is one of the most meaningful features for households that regularly wash plastic containers. Independent testing found the related model very good for drying plastic items.
4. Flexible loading
The Flexible 3rd Rack, RackMatic and EasyGlide systems provide multiple ways to organize the dishwasher around different types of dishes.
5. Strong water and energy efficiency
The appliance is ENERGY STAR certified and specified at 240 kWh annually and 3.2 gallons per cycle under standardized conditions.
6. Sanitize option
The NSF-certified sanitize option provides an elevated sanitation cycle when required, although it increases cycle duration and energy consumption.
7. Smart connectivity
Home Connect adds Wi-Fi-based monitoring and control capabilities.
8. Leak protection
24/7 AquaStop adds an important layer of leak protection to the appliance.
Potential Disadvantages of the SHP78CM5N
Long cycle times
The biggest practical disadvantage identified by independent testing is cycle time. The related tested model received only a fair cycle-time assessment.
Manual filter maintenance
The filter requires user maintenance rather than being completely self-cleaning.
No built-in water softener
The specification identifies the SHP78CM5N as having no water softener. This can be relevant in hard-water regions.
Premium pricing
This is not positioned as an entry-level dishwasher. Buyers are paying for advanced drying, washing customization, quiet operation, connectivity and flexible loading.
North American configuration
The SHP78CM5N is not a universal global model. UK buyers in particular need to consider locally sold Bosch models because dimensions, electrical requirements, energy labels and warranties differ between North America and Europe.
Who Should Buy the Bosch SHP78CM5N?
The SHP78CM5N makes the most sense for households that place high value on quiet operation, excellent washing, strong drying performance and flexible loading.
It is especially compelling for people who:
- Have an open-plan kitchen.
- Regularly wash plastic containers.
- Frequently clean heavily soiled cookware.
- Want a third rack.
- Prefer stainless-steel construction.
- Want Wi-Fi connectivity.
- Want an NSF-certified sanitation option.
- Run relatively full dishwasher loads.
- Want advanced drying rather than relying on basic heated drying.
- Are willing to accept longer cycles in exchange for cleaning and drying performance.
These characteristics align closely with the features and independent test results associated with the model and its closely related tested counterpart.
Who May Not Need the SHP78CM5N?
The SHP78CM5N may be unnecessary for someone whose priorities are simply basic dishwashing at the lowest possible purchase price.
If you primarily wash lightly soiled plates and glasses, do not care about plastic drying, have no interest in Wi-Fi, and do not need a third rack, some of the premium features may provide limited additional value.
It may also be less suitable for buyers who prioritize very short cycle times. Independent testing specifically identified cycle time as an area where the related model did not perform as strongly as it did in washing, energy use and noise.
Is Bosch SHP78CM5N Worth It?
The answer depends on which features matter most to you.
The SHP78CM5N is not simply a dishwasher that washes dishes. Its strongest argument is the combination of cleaning performance, CrystalDry drying, low noise, flexible loading and smart functionality.
Independent testing provides particularly strong support for its washing, energy and noise performance, while the model’s specifications establish the presence of CrystalDry, PowerControl, the flexible third rack, AquaStop, Home Connect and the sanitize option.
The biggest reasons to consider paying more are therefore practical rather than cosmetic. If you hate wet plastic containers, CrystalDry can matter. If you have an open kitchen, 42-dBA operation matters. If you have many utensils, the third rack matters. If you regularly wash challenging cookware, PrecisionWash with PowerControl matters.
If none of those things are important to you, a less expensive dishwasher may meet your needs without requiring the additional investment.
Final Bosch SHP78CM5N Review
The Bosch 800 Series SHP78CM5N is a feature-rich premium dishwasher built around a combination of powerful washing, advanced drying and quiet operation. Its 42-dBA specification is supported by excellent independent noise testing on the closely related tested configuration, while washing performance on heavily soiled dishes was rated very good and energy performance was also very good.
CrystalDry is one of its most important differentiators, particularly for households that frequently wash plastic containers. Independent testing found the related model very good for plastic drying, making the drying system more than a cosmetic upgrade.
The flexible third rack, RackMatic adjustment, EasyGlide system and 16-place-setting capacity also make the interior highly adaptable. These features can help households organize larger and more varied loads without sacrificing as much space to cutlery and small utensils.
The appliance is also efficient by current North American standards, with ENERGY STAR certification, a specified 240 kWh annual energy consumption and 3.2 gallons of water per cycle.
Its disadvantages are primarily practical: cycles can be long, the filter requires maintenance, there is no built-in water softener, and the premium feature package may be unnecessary for households with basic dishwashing needs.
For USA and Canada, the SHP78CM5N is a strong example of Bosch’s premium 800 Series approach. For UK readers, it should be viewed as a North American reference model rather than a direct recommendation for installation, because Bosch’s UK range uses different model numbers, energy-label standards, dimensions and technical specifications.
Frequently Asked Questions About Bosch SHP78CM5N
1. Is the Bosch SHP78CM5N a good dishwasher?
The SHP78CM5N combines advanced washing, CrystalDry drying, a flexible third rack, 42-dBA operation, Home Connect, AquaStop and an NSF-certified sanitize option. Independent testing of the closely related SHX78CM5N found very good washing and energy performance and excellent noise performance.
2. How quiet is the Bosch SHP78CM5N?
It is rated at 42 dBA. Independent testing of the closely related configuration rated its noise performance excellent, including both sound measurements and listener evaluations throughout the cycle.
3. Does the SHP78CM5N dry plastic well?
CrystalDry is specifically designed to improve drying, and independent testing of the closely related tested model found it very good for drying plastic items. Actual results can still vary depending on the shape, material and placement of the plastic item.
4. Does the Bosch SHP78CM5N have a third rack?
Yes. It has a Flexible 3rd Rack designed for utensils and smaller items.
5. How many place settings does the SHP78CM5N hold?
The model is rated for 16 place settings.
6. Does Bosch SHP78CM5N have CrystalDry?
Yes. CrystalDry is one of the primary drying features of the SHP78CM5N.
7. Does the SHP78CM5N have PowerControl?
Yes. The dishwasher uses PrecisionWash with PowerControl to provide more targeted cleaning intensity, particularly in the lower rack.
8. Does the Bosch SHP78CM5N have a sanitize cycle?
It has an NSF-certified sanitize option. The sanitation function increases temperature and maintains it for a longer period, which increases both sanitation performance and cycle duration.
9. Is Bosch SHP78CM5N ENERGY STAR certified?
Yes. The model is ENERGY STAR certified and is specified at 240 kWh annual energy consumption and 3.2 gallons of water per cycle.
10. Does SHP78CM5N have Wi-Fi?
Yes. It supports Home Connect Wi-Fi connectivity and smartphone-related functions.
11. Does the SHP78CM5N have a water softener?
No. The product specification identifies the model as having no water softener.
12. Is SHP78CM5N good for hard water?
It can be used in hard-water areas, but because the model does not include a built-in water softener, owners in particularly hard-water regions should pay attention to detergent, rinse aid and maintenance practices.
13. Does SHP78CM5N have a stainless-steel tub?
Yes. The model uses a stainless-steel interior.
14. Does Bosch SHP78CM5N have AquaStop?
Yes. It includes Bosch’s 24/7 AquaStop leak-protection system.
15. Is the SHP78CM5N good for an open kitchen?
Its 42-dBA rating and excellent independent noise result make it particularly appropriate for kitchens located near living and dining areas.
16. Does the SHP78CM5N have a self-cleaning filter?
Independent product information identifies a manually cleaned filter rather than a self-cleaning filter. Regular inspection and cleaning are therefore part of ownership.
17. Are Bosch SHP78CM5N cycles long?
Cycle duration can be relatively long, particularly when options such as sanitation or intensive cleaning are used. Independent testing of the closely related model rated cycle time fair.
18. Is SHP78CM5N good for large families?
Its 16-place-setting capacity, flexible third rack and adjustable loading system make it suitable for households that regularly generate large dishwasher loads.
19. Does SHP78CM5N work with plastic containers?
Yes. CrystalDry is specifically intended to improve drying, and independent testing found the related configuration very good for plastic drying.
20. Is SHP78CM5N available in Canada?
Yes. The model is listed for the Canadian market as an 800 Series 24-inch dishwasher.
21. Is SHP78CM5N available in the UK?
The SHP78CM5N is a North American model. UK consumers should compare it with locally sold Bosch models because the UK range uses different model numbers, specifications, dimensions and energy-label requirements.
22. What voltage does the SHP78CM5N use?
The North American configuration uses 120 volts at 60 Hz and is specified at 1,440 watts and 12 amps.
23. What are the dimensions of the SHP78CM5N?
The listed dimensions are approximately 33 7/8 inches high, 23 9/16 inches wide and 23 3/4 inches deep.
24. Does SHP78CM5N have hidden controls?
Yes. It uses top controls, which are concealed when the dishwasher door is closed.
25. Is Bosch SHP78CM5N worth buying?
Its value depends on whether you will use its premium capabilities. The strongest reasons to consider it are its washing performance, CrystalDry drying, quiet operation, flexible loading, sanitation option and smart connectivity. Independent testing provides particularly strong evidence for washing, energy and noise performance.
26. What is the biggest advantage of the Bosch SHP78CM5N?
For many households, the combination of quiet operation and advanced drying is especially significant. The model is rated at 42 dBA, while independent testing of the related configuration found excellent noise performance and very good plastic drying.
27. What is the biggest disadvantage?
Cycle duration is one of the clearest disadvantages identified by independent testing. The tested configuration received a fair cycle-time assessment despite stronger results in washing, energy use and noise.
28. Does SHP78CM5N need rinse aid?
Rinse aid can help water drain from dish surfaces and can support drying performance. Users should follow the manufacturer’s recommendations and adjust usage according to local water conditions and the results they are seeing.
29. Can the SHP78CM5N wash pots and pans?
Yes. The lower rack and PowerControl system are designed to accommodate heavily soiled cookware, while Bosch recommends positioning heavily soiled items in areas where stronger spray action can reach them.
30. Should dishes be pre-rinsed before using SHP78CM5N?
Bosch recommends removing large food remnants but specifically advises against pre-rinsing dishes under running water because doing so wastes water.
31. Does the SHP78CM5N have an anti-fingerprint exterior?
Yes. The stainless-steel version uses an anti-fingerprint finish.
32. Does the SHP78CM5N have a heated drying element?
The dishwasher uses a concealed water-heating element, but its primary advanced drying technology is CrystalDry.
33. Is the SHP78CM5N suitable for apartments?
Its 42-dBA noise rating can make it particularly attractive for apartments where the kitchen is near bedrooms or living areas. Installation requirements and cabinet dimensions still need to be verified before purchase.
34. Does the SHP78CM5N save water?
Its specified water consumption is 3.2 gallons per cycle, and the model is ENERGY STAR certified. Actual household water use will depend on cycle selection, loading and frequency of operation.
35. How should the SHP78CM5N be maintained?
Owners should follow the manufacturer’s cleaning instructions, periodically inspect the filter and washing area, keep spray arms unobstructed and remove food debris appropriately.
36. Does the SHP78CM5N have a stainless-steel door?
The North American stainless-steel configuration uses stainless steel with an anti-fingerprint exterior.
37. Is CrystalDry useful if I mainly wash glass and ceramic dishes?
It can still provide useful drying performance, but the benefit is particularly noticeable with difficult-to-dry materials such as plastic. Independent testing specifically identified strong plastic-drying performance.
38. Does the sanitize option increase energy consumption?
Yes. The manufacturer’s documentation states that the sanitize function increases temperature and maintains it for a longer period, increasing both run time and energy consumption.
39. Is the Bosch SHP78CM5N a quiet dishwasher?
Yes, based on its 42-dBA specification and the excellent noise result achieved by the closely related independently tested configuration.
40. What type of household is the Bosch SHP78CM5N best suited to?
It is particularly suited to households that value quiet operation, strong cleaning, advanced drying, flexible loading and premium features more than the shortest possible cycle times or the lowest purchase price.