The Bosch 800 Series SHX78CM5N is a premium 24-inch built-in dishwasher designed for households that want strong cleaning performance, advanced drying, very quiet operation, flexible loading and connected features without moving all the way up to Bosch’s Benchmark range.
The SHX78CM5N combines several technologies that are particularly important in a modern dishwasher: PrecisionWash with PowerControl, CrystalDry, a Flexible 3rd Rack, RackMatic adjustment, stainless-steel construction, AquaStop leak protection and Home Connect Wi-Fi. It is rated at 42 dBA, has a published capacity of 16 place settings, and is ENERGY STAR certified.
Independent testing provides useful evidence beyond the manufacturer’s specifications. Testing of the SHX78CM5N found Very Good washing performance on heavily soiled dishes, Very Good energy performance and Excellent noise performance. Its cycle-time performance was rated Fair, which is an important consideration for shoppers who prioritize speed as much as cleaning and drying.
The SHX78CM5N is therefore not simply a dishwasher with a long list of premium features. Its strongest proposition is the combination of cleaning, drying, quietness and loading flexibility. The model is also designed to be used as a connected appliance, with additional cycles and options available through its app-based functionality.
For buyers in the United States and Canada, the SHX78CM5N is a directly relevant model. UK readers should treat this review as a technology and performance guide rather than assuming that the exact model is a UK-market appliance. Bosch uses different model families, energy labels, dimensions and electrical specifications in the UK and Europe.
Bosch SHX78CM5N Review at a Glance
The Bosch SHX78CM5N is a 24-inch top-control dishwasher with a bar-handle design and anti-fingerprint stainless-steel exterior. The controls are positioned along the upper edge of the door, leaving the front relatively clean when the dishwasher is closed.
The appliance is approximately 33 7/8 inches high, 23 9/16 inches wide and 23 3/4 inches deep, with a specified installation opening of approximately 33 7/8 × 24 × 24 inches. Its published net weight is approximately 96 pounds.
The model operates at 42 dBA, uses CrystalDry for drying and PrecisionWash with PowerControl for washing. It also has a Flexible 3rd Rack and RackMatic adjustable upper rack.
Bosch SHX78CM5N key specifications
| Feature | Bosch SHX78CM5N |
|---|---|
| Series | 800 Series |
| Product type | Built-in dishwasher |
| Width class | 24 inches |
| Controls | Hidden top controls |
| Noise rating | 42 dBA |
| Capacity | 16 place settings |
| Interior | Stainless steel |
| Exterior | Anti-fingerprint stainless steel |
| Wash system | PrecisionWash with PowerControl |
| Drying system | CrystalDry |
| Third rack | Flexible 3rd Rack |
| Upper-rack adjustment | RackMatic |
| Rack system | EasyGlide |
| Water softener | No |
| Leak protection | 24/7 AquaStop |
| Wi-Fi | Home Connect |
| Sanitize | NSF-certified option |
| Interior lighting | Not the principal listed feature for this model |
| Status indicator | InfoLight |
| ENERGY STAR | Yes |
| Water consumption | 3.2 gallons/cycle |
| Annual energy consumption | 240 kWh |
| Overall dimensions | 33 7/8 × 23 9/16 × 23 3/4 inches |
| Net weight | Approximately 96 lb |
These specifications are based on the current model documentation and should be checked against the exact regional installation sheet before installation.
What Is the Bosch SHX78CM5N?
The SHX78CM5N is positioned within Bosch’s 800 Series, which is above the company’s 300 and 500 Series ranges and below its Benchmark family in the North American lineup.
The objective is to provide a premium dishwasher with advanced washing and drying technology while retaining the conventional 24-inch built-in format used by many North American kitchens.
The model uses hidden controls, a bar handle and a stainless-steel exterior. When the dishwasher is closed, the front does not display a large control panel, creating a cleaner built-in appearance.
Inside, the SHX78CM5N uses three loading levels. The third rack provides dedicated space for utensils and smaller items, while the adjustable upper rack and lower rack accommodate larger dishes, bowls, glasses and cookware.
This three-level architecture is one of the major practical differences between a premium modern dishwasher and older two-rack designs.
Cleaning Performance
Cleaning performance is arguably the most important part of a dishwasher review, and the SHX78CM5N has strong evidence behind its washing system.
The model uses PrecisionWash with PowerControl. Bosch describes PowerControl as a spray-arm technology designed to target heavily soiled dishes on the bottom rack with deeper cleaning action.
The independent laboratory results are particularly significant. The SHX78CM5N achieved a Very Good result for washing heavily soiled dishes. The test evaluates how well the dishwasher handles difficult food residue rather than merely measuring performance on lightly soiled plates.
This suggests that the SHX78CM5N is designed for real household loads rather than only lightly used dinnerware.
The dishwasher also uses a sensor that monitors conditions during the cycle and automatically adjusts settings. Independent testing identifies this sensor-controlled operation as part of the model’s cleaning approach.
The result is a dishwasher that can adjust its operation based on the load instead of requiring users to manually select completely different settings for every situation.
PrecisionWash With PowerControl
PrecisionWash is one of the defining technologies of Bosch’s premium dishwasher platforms.
The basic idea is to combine sensors, controlled water circulation and targeted spray patterns to improve cleaning efficiency.
The SHX78CM5N adds PowerControl, which is designed to direct stronger cleaning action toward heavily soiled items in the bottom rack. Bosch specifically describes the spray arm as targeting the user’s dirtiest dishes.
This is useful when a single load contains different types of dishes.
For example, a household may put lightly soiled drinking glasses, ordinary plates and a heavily soiled casserole dish into the same cycle.
A targeted wash system can provide additional cleaning action where it is needed without requiring every item in the dishwasher to receive the same treatment.
How Well Does the SHX78CM5N Handle Baked-On Food?
Independent testing found the model Very Good for washing heavily soiled dishes.
That is a useful result because baked-on food is one of the more demanding situations for a household dishwasher.
However, good dishwasher performance still depends on loading.
A large pan positioned incorrectly can block water from reaching other dishes. Bowls stacked too closely together can also prevent spray from reaching their interior surfaces.
Therefore, PrecisionWash and PowerControl should be considered tools that improve the washing process rather than a replacement for proper loading technique.
Drying Performance and CrystalDry
Drying is one of the areas where the SHX78CM5N distinguishes itself from many conventional dishwashers.
The model uses CrystalDry. Bosch describes this technology as its advanced drying system and states that CrystalDry is designed to improve drying across mixed household loads, including plastics.
This is important because plastics are among the hardest dishwasher-safe materials to dry.
Ceramic plates and glassware tend to release water relatively easily. Plastic containers can retain droplets because they do not behave thermally in the same way as glass or metal.
CrystalDry is therefore intended to address a genuine practical problem rather than simply provide another cosmetic feature.
Does CrystalDry Really Help With Plastic?
Bosch’s documentation states that CrystalDry provides improved aggregate drying performance compared with Bosch dishwashers using PureDry and specifically includes plastics in the comparison. The manufacturer also notes that actual drying performance varies according to dish type.
This qualification is important.
No dishwasher can guarantee identical drying results for every plastic container, lid and utensil.
Shape, material, position in the rack and selected cycle can all affect the amount of residual water.
Nevertheless, CrystalDry gives the SHX78CM5N a technological advantage for households that regularly wash dishwasher-safe plastic containers.
Is the SHX78CM5N Good for Plastic Containers?
For households that regularly wash plastic food-storage containers, the SHX78CM5N is particularly interesting.
CrystalDry is specifically designed to improve drying performance across mixed household loads, including plastic.
That does not mean every plastic item will always emerge completely dry.
Users should also verify that every plastic product is dishwasher-safe. A drying system cannot make a material suitable for dishwasher use if the product manufacturer says otherwise.
For appropriate dishwasher-safe plastics, however, the SHX78CM5N is designed to reduce one of the most common frustrations associated with automatic dishwashing: wet containers after the cycle ends.
Noise Level: 42 dBA
The SHX78CM5N is rated at 42 dBA.
That places it firmly in the quiet-dishwasher category and makes it particularly relevant to open-plan kitchens.
Independent testing rated the model’s noise performance Excellent.
The difference between a dishwasher that produces noticeable mechanical noise and one that operates quietly can become significant when the kitchen is directly connected to a living room, dining room or home office.
The 42 dBA rating is therefore more than a number on the specification sheet. It addresses a practical issue for households where the dishwasher may run while people are nearby.
Actual perceived sound can still depend on installation, cabinet construction, flooring and room acoustics.
Is 42 dBA Quiet Enough for an Open Kitchen?
For many open-plan kitchens, 42 dBA is a low operating-noise level.
Bosch itself identifies 42 dBA as a key feature of the model, and independent testing rated its noise performance Excellent.
This can be particularly useful when running the dishwasher during dinner or while people are watching television.
The SHX78CM5N therefore fits well into kitchens where noise is a significant purchasing consideration.
Flexible Third Rack
The SHX78CM5N includes a Flexible 3rd Rack.
The third rack is designed to provide dedicated space for utensils and smaller objects. Bosch states that the Flexible 3rd Rack provides a versatile loading area, while its specifications identify it as one of the model’s core features.
The advantage is not simply the extra shelf.
A third rack changes how the entire dishwasher can be loaded.
Utensils that might otherwise occupy space in the lower rack can move upward, leaving more room for plates and cookware.
Small objects can also be separated from larger dishes instead of being placed randomly around the dishwasher.
RackMatic Adjustable Upper Rack
The SHX78CM5N uses RackMatic adjustment for the upper rack.
Adjustability is useful because dishwashing loads are rarely identical.
One evening may involve mostly plates and glasses.
Another load may contain tall serving bowls, stemware or cookware requiring additional vertical clearance.
The ability to raise or lower the upper rack gives users more control over the interior configuration.
This is one of the practical features that can become more valuable over time because it accommodates changing loads rather than forcing the user into one fixed arrangement.
EasyGlide Rack System
The SHX78CM5N includes Bosch’s EasyGlide rack system.
The purpose is to provide smooth rack movement during loading and unloading. Bosch identifies EasyGlide as one of the dishwasher’s principal convenience features.
Rack movement is easy to overlook when shopping for a dishwasher.
However, heavily loaded racks become substantially heavier than empty racks.
Smooth movement therefore affects the everyday physical experience of using the appliance.
A premium dishwasher should not only clean well; it should also be convenient to load and unload.
16-Place-Setting Capacity
The SHX78CM5N is rated for 16 place settings.
This gives the dishwasher substantial capacity for family households and larger loads.
The three-rack architecture also allows more of the internal vertical space to be used.
However, place-setting capacity is a standardized measurement and should not be interpreted as a guarantee that every family can load 16 complete place settings together with large pots and pans.
Real-world capacity depends on dish shapes and cookware size.
Stainless-Steel Interior
The SHX78CM5N uses a stainless-steel tub.
Stainless steel is consistent with the dishwasher’s premium construction and provides a durable interior environment for the washing and drying systems.
The stainless tub also complements the dishwasher’s overall premium positioning.
No Built-In Water Softener
One important distinction should be highlighted.
The current SHX78CM5N specification lists no water softener.
This matters for buyers in hard-water areas.
Hard water contains minerals that can contribute to spotting, deposits and residue.
The absence of a built-in water softener does not mean the dishwasher cannot be used successfully in hard-water locations.
However, users may need to pay more attention to detergent selection, rinse aid, water conditions and regular maintenance.
This is also an important difference between the SHX78CM5N and some higher-level Bosch Benchmark models that include water-softening functionality.
Hard Water Performance
The SHX78CM5N can still operate in hard-water areas, but the lack of an integrated softener means water chemistry deserves more attention.
Users who notice mineral spotting or cloudy glassware should not immediately assume that the dishwasher has a mechanical problem.
Hard-water deposits, detergent chemistry, rinse-aid settings and loading conditions can all influence results.
In particularly hard-water locations, buyers should consider the household’s existing water-treatment arrangements when evaluating the dishwasher.
Energy Efficiency
The SHX78CM5N is ENERGY STAR certified.
Its current specification lists 3.2 gallons of water per cycle and 240 kWh of annual energy consumption.
Current ENERGY STAR criteria for standard residential dishwashers establish a maximum of 240 kWh per year and 3.2 gallons per cycle under the applicable test methodology.
The SHX78CM5N therefore meets the current ENERGY STAR threshold for a standard dishwasher at those published values.
The annual figure is a standardized estimate rather than a guarantee of individual household consumption.
Actual use varies with cycle selection, frequency of operation, options and household habits.
Independent Energy Performance
Independent testing found the SHX78CM5N’s energy performance Very Good. The evaluation considers both water and energy consumption for a fully soiled load.
This is significant because efficiency should not be judged solely by water consumption.
A dishwasher must also heat water, operate pumps and controls, and dry dishes.
The SHX78CM5N combines relatively low standardized resource use with strong cleaning performance, which is the more useful measure of efficiency.
Wash Cycles
The SHX78CM5N provides five wash cycles through its control panel:
- Heavy
- Auto
- Normal
- Speed60
- Favorite
The Home Connect platform provides three additional cycles:
- Delicate
- Rinse
- MachineCare
This gives the dishwasher considerably more program flexibility than a basic model.
The Heavy program can be useful for difficult cookware.
Auto can adjust the washing process according to sensor information.
Normal is intended for routine loads.
Speed60 provides a faster option.
Favorite can be configured around frequently used preferences.
The additional app-based programs extend the appliance’s flexibility without requiring a large number of physical buttons on the front.
Speed60 One-Hour Wash
Speed60 is listed as a one-hour wash option.
This provides a useful option when dishes are needed relatively quickly.
However, buyers should not assume that the one-hour cycle is the best choice for every load.
Heavily soiled cookware may require a more intensive program.
Independent testing also rated the SHX78CM5N’s overall cycle time Fair, indicating that users who prioritize very short standard cycles should pay attention to the specific program they use.
Longer cycles can be part of the design of modern efficient dishwashers because cleaning and drying must be achieved while managing water and energy consumption.
Sanitize Option
The SHX78CM5N includes an NSF-certified sanitize option.
NSF/ANSI 184 is the applicable residential dishwasher sanitization standard.
A certified residential dishwasher must achieve at least a 99.999% or 5-log reduction of bacteria when operated on the sanitizing cycle under the standard’s requirements.
This is different from saying that every normal wash cycle provides the same sanitization performance.
The certification specifically concerns the sanitizing cycle.
For households that want a certified sanitizing option for suitable dishwasher-safe dishes and cookware, the SHX78CM5N provides that capability.
AquaStop Leak Protection
The SHX78CM5N includes 24/7 AquaStop leak protection.
Leak protection is an important feature because dishwashers connect directly to household water supplies.
A water leak can potentially affect cabinets, flooring and surrounding structures.
AquaStop is designed to provide an additional layer of protection, but it does not eliminate the importance of professional or correct installation.
Water, drain and electrical connections should always be installed according to the model-specific instructions and applicable local requirements.
Home Connect Wi-Fi
The SHX78CM5N is Wi-Fi enabled and supports Home Connect.
The connected functionality can provide remote monitoring, additional cycle options and control through a smartphone.
The app also provides three additional wash cycles for this model.
This makes the smart functionality more useful than simply receiving a notification after a cycle finishes.
It can actually expand the dishwasher’s available operating choices.
Does the SHX78CM5N Require Wi-Fi?
No.
The dishwasher has physical controls and five primary cycles available directly on the appliance.
Wi-Fi adds additional functionality but is not required for ordinary dishwasher operation.
This is important for buyers who prefer conventional appliance controls.
You can use the dishwasher without making the appliance part of a broader smart-home system.
InfoLight
The SHX78CM5N uses InfoLight as an operating-status indicator.
Because the controls are hidden along the top of the door, an external status indicator is useful.
It lets users know that the dishwasher is operating without requiring the door to be opened.
This is a small feature, but it solves a practical problem associated with hidden-control dishwashers.
Hidden Controls
The controls are located along the top edge of the dishwasher door.
This creates a cleaner front appearance while preserving conventional physical controls.
The arrangement is particularly appropriate for modern kitchens where appliances are expected to blend into cabinetry and other stainless-steel surfaces.
The trade-off is that the controls cannot be viewed while the door is completely closed.
InfoLight helps communicate that the dishwasher is operating.
Anti-Fingerprint Stainless Steel
The SHX78CM5N uses an anti-fingerprint stainless-steel exterior.
This finish is intended to reduce visible fingerprints and smudges.
That can be particularly useful on an appliance that is opened several times a day.
It does not mean that the exterior never needs cleaning, but it can make the surface easier to keep looking clean.
Installation and Dimensions
The published dimensions are approximately:
33 7/8 inches high × 23 9/16 inches wide × 23 3/4 inches deep.
The required cutout is approximately:
33 7/8 inches high × 24 inches wide × 24 inches deep.
The net weight is approximately 96 pounds.
This makes the SHX78CM5N a conventional 24-inch North American built-in dishwasher.
However, homeowners replacing an older appliance should still measure the actual cabinet opening.
Floor height, countertop height, cabinet construction, plumbing position and electrical configuration can all influence installation.
Bosch specifically advises consulting installation instructions for final dimensional information.
Electrical Requirements
The model’s specification lists:
- 120 volts
- 60 Hz
- 12 amps
- 1,440 watts
The published documentation also specifies a power cord and optional junction-box accessories for installation configurations.
These specifications are another reason the SHX78CM5N should not simply be treated as a globally interchangeable Bosch dishwasher.
North American electrical standards differ from those used in the UK.
Maintenance
Even a premium dishwasher requires routine maintenance.
The filter and spray system should be kept free of accumulated food residue.
If cleaning performance decreases, users should inspect the filter, spray arms, detergent dispenser and loading arrangement before assuming that a major component has failed.
Rinse aid should also be maintained according to the manufacturer’s recommendations.
The dishwasher’s connected MachineCare cycle can provide an additional maintenance-oriented program through Home Connect.
Regular maintenance is important because advanced technology cannot compensate indefinitely for blocked filters or restricted spray paths.
Filter Maintenance
A dishwasher filter captures food particles and prevents them from continuously circulating through the washing system.
The SHX78CM5N’s specifications identify its filtration and cleaning system, while independent testing notes that the model does not use a self-cleaning filter.
This means owners should not assume that the filter never needs attention.
Regular inspection and cleaning can help maintain water circulation and washing performance.
The correct cleaning interval depends on household usage and the amount of food residue entering the machine.
Dishwasher Detergent and Rinse Aid
The SHX78CM5N should be used with detergent intended for automatic dishwashers.
Detergent quantity should follow the manufacturer’s instructions and should account for water hardness and soil level.
Rinse aid can also be important for improving drying and reducing water spots.
Because the SHX78CM5N does not include an integrated water softener, households with hard water may need to pay particular attention to water chemistry and detergent/rinse-aid settings.
Reliability of the Bosch SHX78CM5N
Reliability is more complicated than cleaning performance because it depends on both product design and long-term ownership conditions.
The SHX78CM5N contains numerous electronic and mechanical systems, including sensors, Wi-Fi connectivity, CrystalDry, multiple racks, electronic controls, water pumps and targeted washing technology.
That complexity provides additional functionality, but it also means there are more components than in a basic dishwasher.
Independent testing provides useful evidence of current performance, while the manufacturer provides model-specific manuals, service information and replacement-part resources.
It would therefore be inappropriate to guarantee a particular lifespan.
Instead, the available evidence supports describing the SHX78CM5N as a sophisticated premium dishwasher with strong independently tested cleaning, energy and noise performance.
Consumer Reliability Information
Independent product evaluations also distinguish between product testing and owner-survey reliability.
The current model information includes reliability data as part of broader product evaluation, but the exact reliability figures are not fully exposed without the relevant membership access.
Older published rating data identified the SHX78CM5N as a recommended model and reported a five-out-of-five predicted reliability score in that particular rating publication.
Because reliability measurements can change as new owner-survey data become available, buyers should treat such scores as time-specific rather than as a guarantee for an individual machine.
Warranty Considerations
The model is listed with a one-year warranty in the current independent product information.
Warranty terms can differ by market and may contain different provisions for parts, labor and specific components.
U.S. and Canadian buyers should therefore check the warranty associated with the exact model and seller.
UK buyers should not assume that North American warranty terms apply to Bosch appliances supplied through the UK market.
For an appliance with sophisticated electronics and drying technology, understanding the service network can be as important as reading the headline warranty duration.
Bosch SHX78CM5N for Families
The SHX78CM5N is well suited to households that regularly generate substantial dishwasher loads.
Its 16-place-setting capacity provides significant space, while the third rack separates utensils and smaller items from larger dishes.
The strong independent result for heavily soiled dishes is also relevant to families, where the dishwasher may receive everything from lightly used glasses to food-covered cookware in the same load.
CrystalDry adds another benefit for families that frequently wash plastic food containers.
Bosch SHX78CM5N for Large Families
Large families can benefit from the model’s combination of capacity and rack flexibility.
A 16-place-setting rating gives the machine substantial standardized capacity, while the Flexible 3rd Rack allows more small objects and utensils to be loaded without consuming space in the lower rack.
The 42 dBA noise rating can also be useful because larger households may run the dishwasher more frequently and at different times of day.
Bosch SHX78CM5N for Open-Plan Kitchens
The 42 dBA rating is one of the strongest reasons to consider the model in an open-plan kitchen.
Independent testing rated its noise performance Excellent.
A kitchen that shares space with a living room or dining room makes appliance noise more noticeable.
A quiet dishwasher can therefore have a practical quality-of-life benefit even when its cleaning performance is similar to other premium models.
Bosch SHX78CM5N for Apartments and Condos
The model can be particularly relevant to apartments and condos where the kitchen is close to living or sleeping areas.
Its 42 dBA rating minimizes operating noise compared with louder dishwasher designs.
However, the physical dimensions and installation requirements must be confirmed before purchase.
A 24-inch opening is required, and the unit also requires appropriate water, drain and electrical connections.
Bosch SHX78CM5N for Hard-Water Areas
Hard-water households should consider one important limitation: the SHX78CM5N does not have a built-in water softener.
This does not make the dishwasher unsuitable for hard water.
It simply means the household may need to pay more attention to water treatment, detergent, rinse aid and mineral buildup.
Buyers in areas with particularly hard water may want to compare this model with a dishwasher that has integrated softening.
Bosch SHX78CM5N vs Bosch 300 Series
The 300 Series represents a lower position in Bosch’s North American dishwasher range.
The SHX78CM5N adds premium technologies such as CrystalDry, a 42 dBA operating rating, PowerControl, a Flexible 3rd Rack, EasyGlide and additional connected functions.
This does not mean that every 300 Series dishwasher provides weak cleaning.
Current independent testing of Bosch 300 Series models also shows strong washing and energy performance.
The practical difference is that the 800 Series packages additional drying, rack and convenience technology into the appliance.
Bosch SHX78CM5N vs Bosch 500 Series
The 500 Series sits between the 300 and 800 ranges.
The SHX78CM5N’s CrystalDry system, 42 dBA noise rating, Flexible 3rd Rack and premium feature set distinguish it from many lower-series configurations.
For someone deciding between the ranges, the most important question is whether the additional drying performance, quietness and loading flexibility justify the additional cost.
Bosch SHX78CM5N vs Bosch Benchmark
The Benchmark range sits above the 800 Series in Bosch’s North American lineup.
One significant difference is that the Benchmark SHX9PCM5N includes a built-in water softener and operates at a lower 39 dBA rating, while the SHX78CM5N is rated at 42 dBA and does not have a water softener.
Both platforms include advanced washing, drying and connectivity features.
The SHX78CM5N can therefore be viewed as a way to obtain much of Bosch’s premium dishwasher technology without moving to the highest North American product tier.
Bosch SHX78CM5N vs SHX9PCM5N
The difference becomes clearer when the two models are compared directly.
| Feature | SHX78CM5N | SHX9PCM5N |
|---|---|---|
| Series | 800 | Benchmark |
| Noise | 42 dBA | 39 dBA |
| CrystalDry | Yes | Yes |
| PowerControl | Yes | Yes |
| Flexible 3rd Rack | Yes | Yes |
| Home Connect | Yes | Yes |
| AquaStop | Yes | Yes |
| Water softener | No | Yes |
| Capacity | 16 place settings | 16 place settings |
| ENERGY STAR | Yes | Yes |
The specifications show that both are highly equipped dishwashers, but the Benchmark model adds a lower noise rating and water-softening capability.
This makes the SHX78CM5N particularly interesting for buyers who want premium cleaning and drying without necessarily requiring every Benchmark feature.
Bosch SHX78CM5N and the Canadian Market
The SHX78CM5N is also listed for Canada.
The Canadian model retains the major features associated with the North American 800 Series platform, including CrystalDry, PrecisionWash with PowerControl, Flexible 3rd Rack and ENERGY STAR certification.
Canadian buyers should still confirm the exact local installation and warranty documentation before purchase.
Water hardness can also vary significantly across Canada, so households should consider local water conditions when evaluating the lack of an integrated softener.
Bosch SHX78CM5N and the UK Market
The SHX78CM5N should not be treated as a direct UK-market Bosch model.
Bosch’s UK dishwasher lineup uses different naming conventions and specifications.
For example, current UK models are organized around Serie families and can use Zeolith-based PerfectDry, heat exchangers, different basket systems and European energy-label classifications.
A current UK Bosch dishwasher can, for example, have an energy class on the A-to-G scale and water consumption reported in litres per Eco cycle.
This is fundamentally different from the North American ENERGY STAR framework used to describe the SHX78CM5N.
Therefore, UK readers should compare the SHX78CM5N’s technology and performance characteristics with locally available Serie models rather than assuming that the two markets use identical appliances.
Bosch 800 Series SHX78CM5N Pros
Excellent washing performance
Independent testing rated heavily soiled-dish washing Very Good.
Strong drying
CrystalDry is designed to improve drying performance across household loads, including plastics.
Very quiet
The 42 dBA rating and Excellent independent noise result make quiet operation one of the model’s strongest characteristics.
Flexible loading
The Flexible 3rd Rack and RackMatic upper rack provide substantial loading flexibility.
Large capacity
The model accommodates 16 place settings according to its published specifications.
Smart features
Home Connect adds remote functionality and additional wash programs.
Leak protection
24/7 AquaStop provides additional water-leak protection.
Energy efficient
The model is ENERGY STAR certified and is listed at 240 kWh annually and 3.2 gallons per cycle under the applicable standardized measurements.
Bosch 800 Series SHX78CM5N Cons
Premium price
The SHX78CM5N is positioned as a premium dishwasher, so it costs substantially more than many basic and midrange models.
Cycle time
Independent testing rated cycle time Fair.
No built-in water softener
The specification lists no water softener, which may matter to households with very hard water.
Complex feature set
The appliance contains numerous electronic and mechanical technologies.
Some users may not use all the connected features.
Wi-Fi may be unnecessary for some users
The dishwasher can operate conventionally, so users who do not care about connected appliances may gain less value from the Home Connect capability.
Who Should Buy the Bosch SHX78CM5N?
The SHX78CM5N is particularly suited to buyers who want:
- Very quiet dishwasher operation.
- Strong cleaning performance.
- Advanced drying.
- Better plastic drying.
- Three-rack loading.
- Adjustable rack height.
- Large capacity.
- Stainless-steel construction.
- Leak protection.
- Smart connectivity.
- Certified sanitizing capability.
- Energy-efficient operation.
- Premium dishwasher design.
These characteristics are supported by the current model specification and independent test results.
Who May Not Need the SHX78CM5N?
Not every household needs an 800 Series dishwasher.
Someone who mainly wants basic cleaning at the lowest purchase price may not need CrystalDry, Wi-Fi, a flexible third rack or premium rack hardware.
Similarly, a household with relatively soft water may not care about water-softening capability and therefore may not view its absence as an issue.
The SHX78CM5N makes the most sense when its premium features address actual household priorities.
Is the Bosch SHX78CM5N Worth It?
The value proposition is centered on the combination of technologies rather than a single specification.
For cleaning, independent testing found Very Good performance on heavily soiled dishes.
For drying, CrystalDry is designed to improve results, including on plastic.
For noise, the model is rated 42 dBA and received an Excellent noise result in independent testing.
For capacity, the model provides 16 place settings and three loading levels.
For efficiency, it is ENERGY STAR certified.
For connectivity, Home Connect adds additional programs and remote functionality.
Whether the premium price represents good value depends on which of these characteristics matter to the buyer.
Final Bosch SHX78CM5N Review
The Bosch 800 Series SHX78CM5N is a premium dishwasher whose strongest characteristics are its combination of cleaning performance, drying technology, quiet operation and loading flexibility.
The independent washing test result is Very Good, including performance on heavily soiled dishes. That provides meaningful evidence that the dishwasher’s PrecisionWash and PowerControl system can handle demanding household loads.
The drying system is another major strength. CrystalDry is specifically designed to improve drying performance, including on plastics, which addresses one of the most common weaknesses of automatic dishwasher drying.
Noise performance is also impressive. The SHX78CM5N operates at 42 dBA, and independent testing rated its noise performance Excellent.
The interior design is equally important. A Flexible 3rd Rack, RackMatic upper-rack adjustment and EasyGlide rack system provide considerable flexibility when loading different combinations of dishes and cookware.
The model also includes Home Connect, AquaStop, a sanitize option, stainless-steel construction and ENERGY STAR certification.
There are, however, some limitations.
The SHX78CM5N does not include a built-in water softener, which can be relevant in hard-water locations.
Its overall cycle time was also rated Fair in independent testing, so people who prioritize short standard cycles should pay attention to the program they select.
For U.S. and Canadian buyers, the SHX78CM5N is a well-equipped 24-inch 800 Series dishwasher with a particularly strong combination of cleaning, drying and quietness.
For UK buyers, the model should be viewed as a North American reference point rather than a direct UK-market appliance. Bosch’s UK models use different Serie naming, energy-label systems, dimensions and drying technologies.
The most important takeaway is that the SHX78CM5N is not built around one spectacular feature. Its appeal comes from the way multiple premium technologies work together: PrecisionWash for cleaning, PowerControl for targeted soil removal, CrystalDry for drying, three-rack loading for capacity, 42 dBA operation for quietness and Home Connect for additional functionality.
For households that value these characteristics, the SHX78CM5N represents a comprehensive premium dishwasher platform.
Bosch SHX78CM5N FAQs
Is the Bosch SHX78CM5N a good dishwasher?
The available independent testing shows Very Good washing performance, Very Good energy performance and Excellent noise performance.
How quiet is the SHX78CM5N?
The Bosch SHX78CM5N is rated at 42 dBA.
Does the SHX78CM5N have CrystalDry?
Yes. It uses Bosch CrystalDry technology.
Does CrystalDry help dry plastic?
Yes. CrystalDry is designed to improve drying performance across mixed household loads, including plastics, although actual drying varies by dish type.
Does the SHX78CM5N have a third rack?
Yes. It has a Flexible 3rd Rack.
How many place settings does it hold?
The published capacity is 16 place settings.
Does the SHX78CM5N have an adjustable upper rack?
Yes. It uses RackMatic upper-rack adjustment.
Does the SHX78CM5N have a stainless-steel tub?
Yes. The tub is stainless steel.
Does the SHX78CM5N have a water softener?
No. The current specification lists no water softener.
Is the SHX78CM5N good for hard water?
It can be used in hard-water areas, but because it lacks an integrated softener, households with hard water may need to pay more attention to detergent, rinse aid and mineral buildup.
Does the SHX78CM5N have Wi-Fi?
Yes. It supports Home Connect Wi-Fi.
Can I use the SHX78CM5N without Wi-Fi?
Yes. The dishwasher has physical controls and five primary wash cycles. Home Connect adds additional functions and programs.
What wash cycles does the SHX78CM5N have?
The physical controls provide Heavy, Auto, Normal, Speed60 and Favorite. Home Connect adds Delicate, Rinse and MachineCare.
Does the SHX78CM5N have a one-hour wash?
Yes. Speed60 is listed as a one-hour wash cycle.
Does it have a sanitize cycle?
Yes. The model has an NSF-certified sanitize option.
What does NSF certification mean for this dishwasher?
NSF/ANSI 184 certification indicates that a residential dishwasher can achieve a minimum 99.999% or 5-log bacterial reduction when operated on its sanitizing cycle under the standard’s requirements.
Does the SHX78CM5N have AquaStop?
Yes. It includes 24/7 AquaStop leak protection.
Does the SHX78CM5N have InfoLight?
Yes. InfoLight is listed among the model’s special features.
Is the SHX78CM5N ENERGY STAR certified?
Yes.
How much water does the SHX78CM5N use?
The published specification lists 3.2 gallons per cycle.
How much energy does the SHX78CM5N use?
The published annual energy consumption is 240 kWh.
Is 240 kWh a low energy figure?
It meets the current ENERGY STAR maximum annual energy criterion for a standard residential dishwasher under the applicable testing methodology.
Is the SHX78CM5N good for large families?
Its 16-place-setting capacity and three-rack configuration make it suitable for substantial household loads.
Is the SHX78CM5N good for an open-plan kitchen?
Its 42 dBA rating and Excellent independent noise result make it particularly relevant to open-plan kitchens.
Is the SHX78CM5N good for apartments?
It can be a good fit for apartments with a compatible 24-inch opening, especially where low operating noise is important.
Is the SHX78CM5N good for plastic containers?
CrystalDry is designed to improve drying performance on plastic and other household materials. Only dishwasher-safe plastics should be loaded.
Does the SHX78CM5N have EasyGlide racks?
Yes. EasyGlide is part of the model’s rack system.
What is PowerControl?
PowerControl is a Bosch spray-arm technology designed to target heavily soiled dishes on the bottom rack with deeper cleaning action.
What is PrecisionWash?
PrecisionWash is Bosch’s sensor-based washing system that monitors conditions and adjusts operation to improve cleaning efficiency. Independent testing identifies sensor-controlled adjustment as part of the model’s operation.
Does the SHX78CM5N completely dry every dish?
No dishwasher can guarantee identical drying for every item. Bosch states that CrystalDry performance varies by dish type.
Does the SHX78CM5N have a self-cleaning filter?
The independent feature listing identifies the model as not having a self-cleaning filter.
How long does the SHX78CM5N cycle take?
Cycle time varies by program and options. Independent testing rated overall cycle time Fair, while the model includes a Speed60 one-hour wash for situations where faster washing is needed.
Is the SHX78CM5N quiet enough to run at night?
Its 42 dBA rating is designed for quiet operation, although actual perceived sound depends on installation and room acoustics.
Does the SHX78CM5N have an anti-fingerprint finish?
Yes. The stainless-steel exterior uses an anti-fingerprint finish.
How wide is the SHX78CM5N?
The appliance is approximately 23 9/16 inches wide, with a specified 24-inch installation opening.
How deep is the SHX78CM5N?
The appliance is approximately 23 3/4 inches deep.
How tall is the SHX78CM5N?
The appliance is approximately 33 7/8 inches high.
How much does the SHX78CM5N weigh?
Its published net weight is approximately 96 pounds.
Is the SHX78CM5N reliable?
Independent testing shows strong performance in washing, energy use and noise. Reliability should be considered using current owner-survey data and warranty information rather than assuming a guaranteed lifespan.
What is the biggest advantage of the SHX78CM5N?
Its strongest overall characteristic is the combination of strong cleaning, advanced CrystalDry drying, 42 dBA quiet operation and flexible three-rack loading.
What is the biggest disadvantage?
The major considerations are the premium purchase price, relatively long overall cycle time and lack of a built-in water softener.
Is the SHX78CM5N better than the Bosch 300 Series?
The 800 Series provides a more extensive premium feature set, including CrystalDry, PowerControl, a flexible third rack and a 42 dBA rating. Exact differences depend on the specific 300 Series model.
Is the SHX78CM5N better than the Bosch 500 Series?
The SHX78CM5N offers additional premium technologies, particularly CrystalDry and its combination of 42 dBA operation, PowerControl and flexible three-rack loading. Exact comparisons should be made model by model.
Is the SHX78CM5N better than the Bosch Benchmark?
The Benchmark range sits above the 800 Series. The Benchmark SHX9PCM5N has a 39 dBA rating and built-in water softener, while the SHX78CM5N is rated 42 dBA and has no integrated softener.
Is the SHX78CM5N available in Canada?
Yes. The model is listed in the Canadian market.
Is the SHX78CM5N a UK dishwasher?
It is a North American model. Bosch’s UK market uses different Serie naming and specifications.
Can the SHX78CM5N be used in the UK?
Anyone considering importing it should carefully verify electrical compatibility, plumbing, installation requirements, warranty and servicing. A locally supplied UK model uses specifications designed for the UK market.
Does the UK version use the same CrystalDry system?
UK Bosch models can use different drying technologies. Current UK models include Zeolith-based PerfectDry and heat-exchanger systems, so the technology should not be assumed to be identical to the North American CrystalDry system.
Is the Bosch SHX78CM5N worth considering?
For buyers seeking a premium 24-inch dishwasher with strong cleaning, advanced drying, quiet operation, flexible loading and smart functionality, the SHX78CM5N offers a comprehensive specification supported by independent performance testing.